Pedro Patlan
Pedro Patlan at Jaguar Land Rover Riverside
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Pedro Patlan

Sales Consultant

Jaguar Land Rover Riverside

8051 Auto Drive
Riverside, CA 92504

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5.0
23 Reviews

Pedro brings over 17 years of experience in the auto industry, with 15 years dedicated to Land Rover and Jaguar. He’s been with IndiGO for almost 5 years, serving the Inland Empire where he grew up. Family is Pedro’s top priority, closely followed by his passion for cars. His favorite model is the Range Rover Sport, and he’s owned multiple Land Rovers and Jags. Outside of work, Pedro loves traveling with his family, exploring new cultures, and sampling diverse cuisines. He enjoys spending quality time with his wife and kids, especially discovering new food trucks and museums in Southern California.

Dealership Experience

5 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

5.0

23 Reviews

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23 Reviews of Pedro Patlan

November 27, 2024

Dealership Rating
Employee Rating

Honestly, it was a pleasure doing business with them, I felt really good both about the vehicle I'd bought and the process getting there Time in the dealership was better than expected and I was pleased w More

by Chragian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Rawlins

August 17, 2024

Dealership Rating
Employee Rating

Pedro was fantastic. Very accommodating, welcoming, and personal. I had a wonderful experience. Scott was great and helped expedite the services. The finance person was More

by FCAMACHO1971
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott McCloud

Aug 28, 2024

Jaguar Land Rover Riverside responded

Thank you for sharing your feedback, Pedro. We’re delighted to hear that Pedro and Scott provided you with an exceptional experience and that their efforts made a positive impact. We’re sorry to learn that your interaction with the finance person did not meet your expectations. Your experience is important to us, and we’ll address your concerns with the team to ensure a more positive experience in the future. Thank you for bringing this to our attention, and we appreciate your feedback.

July 19, 2024

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Pedro and Ryan were fantastic. They helped me out through the entire process. I originally ordered a Defender 110 X in April with scheduled delivery in August. I found a V8 Carpath More

by WDPRICE10
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Scott McCloud , Ryan Kim, Sales and Steven Morales, Finance Manager

Aug 28, 2024

Jaguar Land Rover Riverside responded

Thank you for your wonderful feedback! We're thrilled to hear that Pedro, Ryan, Scott, and Steven made your experience exceptional from start to finish. It’s great to know that you enjoyed the service and your new V8 Carpathian. We appreciate your high recommendation and look forward to assisting you in the future. Thank you again for choosing JLR Riverside!

June 12, 2024

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Employee Rating

Pedro was great. No hassle. Good communications . Smooth transaction. Total time was less than 2 hours. More

by qblee
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Rawlins

May 16, 2024

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Great sales experience. Entire staff was professional and excellent customer service. I will be buying all my futures cars from this dealership. More

by PC
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Scott McCloud

May 15, 2024

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Employee Rating

Customer service is friendly and excellent! !! And they don’t pushed you to do any work on your vehicle . They go over what’s recommended and they leave it up to you when you want it done. More

by SAENZJULIA13
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bryan Hildebrand

April 01, 2024

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PEDRO AND JOHN WERE VERY KNOWLEDGEABLE, PROFESSIONAL , EXCELLENT CUSTOMER SERVICE, THEY KNOW HOW TO MAKE CUSTOMERS FEEL GOOD. More

by savalos0
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Pham

March 07, 2024

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They’re not enough words to say on the beautiful service I was provided. Thanks again. More

by sherriebry
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Scott McCloud, Aaron Reese

March 05, 2024

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Employee Rating

Very good customer service. All the employee were very nice and helpful. Would recommend this dealer ship to all my friends and family More

by lucyvardazaryan80
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Rawlins

February 21, 2024

Dealership Rating
Employee Rating

Excellent customer service. Will definitely come back to this location for any future services to my vehicle More

by HNGUYEN909
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Recommend Dealer
Yes
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