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Paula Williams
Paula Williams at Honda of the Avenues
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Paula Williams

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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5.0
113 Reviews
5.0

113 Reviews

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113 Reviews of Paula Williams

April 05, 2025

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Employee Rating

Good customer Service Good customer service Good customer service Good customer service Good customer service Good customer service More

by Feras.taazieh
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Recommend Dealer
Yes
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Apr 09, 2025

Honda of the Avenues responded

Thank you for your business and for taking time to complete a review of your experience.

March 25, 2025

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Paula was very friendly, courteous, knowledgeable, communicative and efficient. Keeping in touch with text messages while my car was being serviced was very helpful. More

by SANDSY01
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Recommend Dealer
Yes
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Apr 01, 2025

Honda of the Avenues responded

We appreciate your business and are glad to hear that Paula was able to keep you well informed of your vehicles status.

March 15, 2025

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The recalls repairs went smoothly and took as long as what they had estimated. waiting area was comfortable with coffee and snacks. More

by culexman
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Recommend Dealer
Yes
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Apr 01, 2025

Honda of the Avenues responded

We appreciate your business and we are glad to hear that our service team had your recalls completed in a timely fashion.

March 14, 2025

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Employee Rating

5 STAR SERVICE THOUGHOUT THE WHOLE PROCESS. Greeted by a professional staff and service completed right the first time. More

by paulayer
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: James Besemer

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Mar 14, 2025

Honda of the Avenues responded

We appreciate your business and we are glad to hear that our team provided you with a 5-Star experience.

March 12, 2025

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The service was great and the drop off and pick up service made it convenient for me. More

by AFFERGUSON03
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Yes
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Mar 14, 2025

Honda of the Avenues responded

Thank you for your business and we are glad to hear that our team had your vehicle serviced in a timely fashion.

March 06, 2025

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Employee Rating

Service dept first class. Clean area when waiting for completion of service. Snacks and water More

by paulayer
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Recommend Dealer
Yes
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Mar 07, 2025

Honda of the Avenues responded

Thank you for your business and we are happy to hear that your recent service visit was an enjoyable one.

March 04, 2025

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Excellent customer service which was beyond my expectations. Waiting area was very comfortable and clean. More

by s.kapuaala
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Recommend Dealer
Yes
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Mar 04, 2025

Honda of the Avenues responded

We appreciate your business and are happy to hear that our waiting area and customer service was beyond your expectations.

February 08, 2025

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Everything went fine and Paula kepted me informed of all the worked needed on my car. More

by graspoon
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Recommend Dealer
Yes
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Feb 11, 2025

Honda of the Avenues responded

Thank you for your business and we are glad that Paula was able to keep you informed of your vehicles status during your visit.

February 05, 2025

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Mrs. Paula Williams is very kind. Although I waited almost two hours, it was nice and comfortable because we had snacks, coffee and water at our disposal. More

by liliecita
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Recommend Dealer
Yes
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Feb 11, 2025

Honda of the Avenues responded

We are glad to hear that Paula made your experience enjoyable and we are actively working to reduce our oil chage times.

February 04, 2025

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Employee Rating

The service department is just great! Paula is superb. She is always so welcoming and accommodating. Everytime we are there, she always welcomes us with a smile and makes sure we leave ha More

by JAXLION73
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Workmanship
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Recommend Dealer
Yes
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Feb 11, 2025

Honda of the Avenues responded

We appreciate your continued business and we are happy to hear that Paula is able to make the experiecnce that much more enjoyable!

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