Paula Thompson

I've leased two vehicles from Mazda of Roswell. They make the process very efficient and have a service oriented mindset - informative, friendly and direct. They make the process very efficient and have a service oriented mindset - informative, friendly and direct. More

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I recently visited Roswell Mazda and had a great experience thanks to the exceptional service provided by my sales agent Shan. They were attentive, patient, and took the time to thoroughly address a experience thanks to the exceptional service provided by my sales agent Shan. They were attentive, patient, and took the time to thoroughly address all of my questions and concerns without any rush. From explaining the features of different models to assisting with the finer details of financing, their knowledge and professionalism truly stood out. I left feeling confident about my purchase, thanks to their dedication and clear communication. If you're looking for a hassle-free and informative car buying experience, I highly recommend Roswell Mazda and this fantastic sales agent! More

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Welcoming, helpful, giving of there time without a rush. We pretty much met the whole front in dealership family during our time there. They worked everything out to find the car we desired and have it We pretty much met the whole front in dealership family during our time there. They worked everything out to find the car we desired and have it shipped to us in days. After our purchase they have followed up. Making us feel like family vs a transaction. More

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Mazda of Roswell is a professional and customer friendly dealership. I would recommend to minimize the Sales Reps though. Very confusing in the buying process with over 6 sales reps contacting me! In Sal dealership. I would recommend to minimize the Sales Reps though. Very confusing in the buying process with over 6 sales reps contacting me! In Sales - keep it to 1 contact to minimize confusion. More

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I really appreciated David's attention to detail as well as our overall experience. He listened to what we were looking for and found us the perfect car for us. He was very down to earth and not over bearin as our overall experience. He listened to what we were looking for and found us the perfect car for us. He was very down to earth and not over bearing, just a great professional. We are very impressed with Mazda of Roswell and especially David. Thanks again!! More

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Awesome! Every aspect of this dealership is EXCELLENT! They are kind, friends, professional, and knowledgeable. I'm happy with the vehicle, the purchasing Every aspect of this dealership is EXCELLENT! They are kind, friends, professional, and knowledgeable. I'm happy with the vehicle, the purchasing process and the ongoing follow-up. More

by TIOSONGS Verified Customer Verified Customer

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Beyond Amazing Customer Service! Third Mazda we have either leased or purchased from this dealership! We are treated like royalty when we walk through the door. Third Mazda we have either leased or purchased from this dealership! We are treated like royalty when we walk through the door. More

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I had a very unpleasant experience so I couldn't recommend this dealership. I hope others don't experience what I had. recommend this dealership. I hope others don't experience what I had. More

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Poor communication with sales team. They had to find the car - would tell me they would update me at end of day and I would not receive the promised phone call. I had to repeatedly cal They had to find the car - would tell me they would update me at end of day and I would not receive the promised phone call. I had to repeatedly call for updates. Multiple times was told I would receive a call and it didn’t happen. RUDE finance guy. Very condescending and arrogant. Not a good experience all around. Would not reommend this dealership More

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Great transaction. Hassle free. No add-ons pushed by dealer and great price and a great car Hassle free. No add-ons pushed by dealer and great price and a great car More

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