Paula Thompson
Paula Thompson at Ocean Mazda Roswell
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Paula Thompson

Brand Ambassador

Ocean Mazda Roswell

11185 Alpharetta Hwy
Roswell, GA 30076

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4.8
153 Reviews

My name is Paula Thompson and I am committed to delivering excellent customer service at Mazda of Roswell. I am certified on all Mazda vehicles. Let me help you find the perfect vehicle to meet your needs in the most efficient manner you’ve ever experienced!

Dealership Experience

6 yrs

Industry Experience

6 yrs

Specialties & Trainings

CSI

Customer Relations

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4.8

153 Reviews

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153 Reviews of Paula Thompson

March 25, 2025

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Employee Rating

We would like to thank Andrii and Ocean Mazda for making trading cars such an enjoyable experience. Everyone was so nice and friendly and we got a deal we were very pleased with. Next time we trade cars, Oc More

by rexaponder
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

February 27, 2025

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More attentive, personal, and caring by far than the typical dealer experience. It was an enjoyable and positive experience with the knowledgeable and friendly staff. More

by nanwebblmt
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Aaron Gillison Jr, Louis Safdie, Deanthony Mitchell , Bahar Hamidizadeh

Feb 28, 2025

Ocean Mazda Roswell responded

We're delighted to hear that you had such a positive experience with our team at Mazda of Roswell! Thank you for highlighting the attentiveness and care from our staff. We appreciate your feedback and look forward to serving you again in the future!

January 01, 2025

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To people thinking of getting a Mazda for their next car I strongly and extremely recommend for them to see Aaron Gillison. If you seriously do your homework about your specific car and then give Aaron a c More

by Emie DelRosario
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Gillison Jr, Louis Safdie, Andrii Bondarenko , Bahar Hamidizadeh

Jan 02, 2025

Ocean Mazda Roswell responded

Emie, thank you for the glowing recommendation! We're delighted to hear that Aaron and our team at Mazda of Roswell provided such a positive experience. Enjoy your new car and those savings!

Jan 19, 2025

Ocean Mazda Roswell responded

Thank you Mr DelRosario. I wish I could say I get it right all of the time but you are a prime example of what our goal is. Not just to assist you with your purchase but to do so with care and concern to the point we earn you not just as a customer that one time but as a Mazda of Roswell family member who purchase multiple vehicles and feels comfortable referring their friends and family. I hope we can continue this level of service moving forward and 2025 treats both of us well! -Aaron

October 22, 2024

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I've leased two vehicles from Mazda of Roswell. They make the process very efficient and have a service oriented mindset - informative, friendly and direct. More

by markhamtrio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrii Bondarenko , Bahar Hamidizadeh

Oct 23, 2024

Ocean Mazda Roswell responded

Markhamtrio, thank you for choosing Mazda of Roswell for your leasing needs! We're delighted to hear that our team made the process efficient and enjoyable. We look forward to assisting you again in the future!

October 08, 2024

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Welcoming, helpful, giving of there time without a rush. We pretty much met the whole front in dealership family during our time there. They worked everything out to find the car we desired and have it More

by Wright_tr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Gillison Jr, Louis Safdie, Phillip Alvim , Elija Cole

Oct 08, 2024

Ocean Mazda Roswell responded

Thank you for sharing your experience with us! We're delighted to hear that the team at Mazda of Roswell made you feel like part of the family and ensured a smooth car-buying process. Enjoy your new vehicle, and we're here if you need anything in the future!

October 08, 2024

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I recently visited Roswell Mazda and had a great experience thanks to the exceptional service provided by my sales agent Shan. They were attentive, patient, and took the time to thoroughly address a More

by srichandra
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Niyata Cummings , Codie Richardson, Tiyon Smith, Shan Syed, Shan Syed

Oct 08, 2024

Ocean Mazda Roswell responded

We're delighted to hear that Shan provided you with exceptional service at Mazda of Roswell. It's great to know you felt confident and well-informed throughout your purchase. Thank you for recommending us!

August 31, 2024

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Mazda of Roswell is a professional and customer friendly dealership. I would recommend to minimize the Sales Reps though. Very confusing in the buying process with over 6 sales reps contacting me! In Sal More

by mechasdavis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Gillison Jr, Niyata Cummings , Elija Cole, Bahar Hamidizadeh, I'Shunique Hamilton, Charles Hobbs, Basil Uqdah

Aug 31, 2024

Ocean Mazda Roswell responded

Thank you for sharing. After reviewing your account I think this is one of our success stories. Every client is assigned a business development rep, a product specialist and as needed you communicate directly with your sales manager when you have pricing questions. And to make sure everything went well during your purchase and you transition well to service our Brand Ambassador follows up afterwards. It looks like you tagged some people that do not reflect in your communications records in our CRM. We will meet with them to ensure they are communicating appropriately and to see why they were tagged in during your purchase. We work really hard to improve our process consistently to make sure our clients are taken care of but also its a smooth and efficient process. We hope your input makes a positive impact.

May 29, 2024

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I really appreciated David's attention to detail as well as our overall experience. He listened to what we were looking for and found us the perfect car for us. He was very down to earth and not over bearin More

by Scott.P
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Louis Safdie , David Preuss

May 29, 2024

Ocean Mazda Roswell responded

Thank you for sharing your positive experience! We're delighted to hear that David's attention to detail and professionalism made a great impression. Enjoy your new car from Mazda of Roswell!

March 15, 2024

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Awesome! Every aspect of this dealership is EXCELLENT! They are kind, friends, professional, and knowledgeable. I'm happy with the vehicle, the purchasing More

by TIOSONGS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jackson Sentell, Basil Uqdah

Mar 18, 2024

Ocean Mazda Roswell responded

We're delighted you had an excellent experience at Mazda of Roswell! We strive for professionalism and friendliness in every interaction. Enjoy your new vehicle!

February 24, 2024

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Beyond Amazing Customer Service! Third Mazda we have either leased or purchased from this dealership! We are treated like royalty when we walk through the door. More

by mitzi.tillem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Louis Safdie , Jackson Sentell

Feb 26, 2024

Ocean Mazda Roswell responded

Hi Mitzi.Tillem! We're over the moon to know that you had consistently great experiences with us at Mazda of Roswell! It's always a pleasure serving our loyal customers. Enjoy your Mazda and thank you for choosing us again!

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