114 Reviews
Write a Review114 Reviews of Paula Mejia
November 02, 2024
Paula is the best! She coordinated effectively with the team to get my flat tire fixed in under an hour. She even accompanied me to my car to show me some features tha She coordinated effectively with the team to get my flat tire fixed in under an hour. She even accompanied me to my car to show me some features that I had not understood when I bought the car. This is what excellent service looks like! More
October 21, 2024
Very efficient and friendly staff. They got my oil change done in a timely manner. Even before the given time it would take! They got my oil change done in a timely manner. Even before the given time it would take! More
Other Employees Tagged: Sebastian Alvarez
October 13, 2024
Always great help when servicing our 2 vehicles here since 2016 when we bought our first car. since 2016 when we bought our first car. More
Other Employees Tagged: Neil Downing, Eric Pagan, Craig Noe, Joe Staropoli
October 10, 2024
Service agent was more interested in getting a good rating than giving me good service. Actually charged me for something I did not receive and then try to make it my misunderstanding. This is not happ rating than giving me good service. Actually charged me for something I did not receive and then try to make it my misunderstanding. This is not happened before but when it happens, it impacts everyone. I’ve been a Subaru owner since I was 20 years old. More
Other Employees Tagged: Tamar Thomas , Five stars to the gentleman who checks your car in and makes you feel welcome. His smile and sincerity carry the organization through their tough times.
October 09, 2024
The service department has been in a decline with regard to service. Technician appear to be still OK. It took 3 and one half days to discover the cause of check engine light. Ms Mejia apologized for limite to service. Technician appear to be still OK. It took 3 and one half days to discover the cause of check engine light. Ms Mejia apologized for limited communication and said it was a staffing issue. So perhaps not fault and certainly a dealer issue. Overall customer engagement has declined gradually over the last decade. More
Other Employees Tagged: Tamar Thomas
October 03, 2024
She is great, responsive and took care if me. The service was done on time and at a reasonable price. The service was done on time and at a reasonable price. More
Other Employees Tagged: Tamar Thomas