Paula Box
Paula Box at Gullo Toyota of Conroe

Paula Box

Marketing

Gullo Toyota of Conroe

500 I-45 S
Conroe, TX 77304

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4.5
19 Reviews
4.5

19 Reviews

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19 Reviews of Paula Box

February 07, 2026

Dealership Rating
Employee Rating

Excellent customer service from Allen! Definitely go see Allen for all your vehicle related needs. He goes above and beyond than any other service advisor there! - Michael Brownie More

by Michael Brownie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips, Maxine . , Allen O’Bannon

Feb 07, 2026

Gullo Toyota of Conroe responded

We appreciate you sharing your experience with your Toyota Camry Hybrid service. We’re delighted our service team exceeded your expectations. We look forward to welcoming you back soon.

February 07, 2026

Dealership Rating
Employee Rating

Customer services are excellent from outdoor to indoor. I feel very comfortable in the waiting area. Thanks to the management! The service areas are clean and neat. The mechanic who worked on my car did a More

by LONGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 07, 2026

Gullo Toyota of Conroe responded

It’s wonderful to hear our management team and technicians provided a welcoming, clean environment for your Toyota 4Runner service. We’re glad everything was completed as expected and you felt comfortable in the waiting area. Thank you for recommending our services to your friends.

February 03, 2026

Dealership Rating
Employee Rating

xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxxxx More

by scoxe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips, Maxine ., Andy Ritter , Philip Sharp

Feb 03, 2026

Gullo Toyota of Conroe responded

Thank you for the 5-star rating. We value your business at Gullo Toyota of Conroe!

January 04, 2026

Dealership Rating
Employee Rating

Your car wash scratched my car other than that everything was good got me in and out More

by BEEJAYROBERSON96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 05, 2026

Gullo Toyota of Conroe responded

Hello, It's always our goal to provide our customers with five-star service. We would appreciate a chance to speak with you about the condition of your vehicle after the car was done during your appointment with our Service Team. Please contact me at your convenience. I look forward to hearing from you! Best, Maxine Matamoros 936-442-4319

January 04, 2026

Dealership Rating
Employee Rating

Fantastic customer service from start to finish, explained in detail wait time and services to my truck. More

by Victor Aguirre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 04, 2026

Gullo Toyota of Conroe responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gullo Toyota of Conroe! Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

December 31, 2025

Dealership Rating
Employee Rating

Mr.Kapoor was extremely helpful, and exciting to work with. I love my new Car. Thank you!!! More

by BAEZDELIZA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips, Maxine ., Andy Ritter , salesman - Kapoor

Dec 31, 2025

Gullo Toyota of Conroe responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Gullo Toyota of Conroe! Grant Gullo grantgullo@gullo.net General Manager

December 27, 2025

Dealership Rating
Employee Rating

Great service. Debbie was very nice to work with and the car was well prepared for our drive out. More

by STACEYHARDEE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 27, 2025

Gullo Toyota of Conroe responded

Thanks for sharing your thoughts about your experience with Gullo Toyota of Conroe. We appreciate your business and hope to see you again soon! Grant Gullo grantgullo@gullo.net General Manager

December 19, 2025

Dealership Rating
Employee Rating

Excelente servicio, solo muy larga la espera de tres horas. Ambiente muy satisfactorio y muy limpio. More

by Sonia Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine ., Andy Ritter

Dec 19, 2025

Gullo Toyota of Conroe responded

Thank you for your feedback about the service and environment at Gullo Toyota of Conroe. We appreciate your patience during the wait time. Our team values your input.

December 18, 2025

Dealership Rating
Employee Rating

For the first time visiting Gullo I was not very happy. I made an appointment ahead of time. Spencer is my service writer but he was at lunch so i was assigned a different person. Had to wait about 5 minut More

by WHITESLWHITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Shane Phillips, Maxine .

Dec 18, 2025

Gullo Toyota of Conroe responded

Thank you for the feedback. I certainly apologize for the wait time and lack of communication on your last visit. I take all feedback very seriously and will address this. I am glad that Spencer was able to assist you, and I have updated your record. Please feel free to each out to me directly should you have any additional questions or concerns Shawn Mize shawn_mize@gullo.net General Manager

December 13, 2025

Dealership Rating
Employee Rating

I am pleased with each visit I have at Gullo Toyota. They always take care of my needs and treat me like family when I’m there. More

by KACYTONKERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips, Maxine . , Cameron and Matt

Dec 13, 2025

Gullo Toyota of Conroe responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

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