Paul Wilmoth

BASIC FUNDAMENTALS OF CUSTOMER SERVICE are not taught at this dealership. After a phone conversation, an online chat, 3 emails on Autotrdaer.com, and one directly to a sales person, they have not been able this dealership. After a phone conversation, an online chat, 3 emails on Autotrdaer.com, and one directly to a sales person, they have not been able to facilitate emailing actual pictures of an advertised car. This is a known practice in the industry. that less than honest companies employ, because they do not actually have the car. It's considered FRAUD by the BBB. Often referred to as FISHING, a dealer may sell a car and never take possession actually, but continue advertising to use your email for contact and steering you to a similar car or like brand. Thomson has completely failed to facilitate taking pictures of the car I have inquired on multiple times. I would not buy that car from them now if they did provide them, as I warned them a negative review would be the result if not obliged within 48 hours. Do not recommend this dealership Integrity is meaningless to them. More

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Every one has been outstanding and friendly and always professional very pleased with the truck and the service we received thank you very much for your help business and your help and support one of my e professional very pleased with the truck and the service we received thank you very much for your help business and your help and support one of my experiences with dealerships keep up the great work and take care have a blessed day More

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Lies and no return calls They lie to get your money and then ignore you when you have questions. Was promised stuff then never fell through . Crap dealership. Bought a truck w They lie to get your money and then ignore you when you have questions. Was promised stuff then never fell through . Crap dealership. Bought a truck wished I went somewhere else. Or never bought the truck More

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Great Experience Paul did an amazing job helping me take the guesswork out of buying a new car. He was very forthcoming with the information I needed to make decision Paul did an amazing job helping me take the guesswork out of buying a new car. He was very forthcoming with the information I needed to make decisions about purchasing my new vehicle, which I just love!!!! Thankyou! More

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EVERYONE WAS POLITE TO ME ,OPENNING DOORS AND SPEAKING MELVIN WAS VERY HELPFUL IN RETURNING MY CALL BEFORE 9.00 AM. PAUL WAS A DOWN TO EARTH PERSON,GREAT DEAL,FAST SERVICE IN AND OUT,THANKS A LOT MICHAEL MELVIN WAS VERY HELPFUL IN RETURNING MY CALL BEFORE 9.00 AM. PAUL WAS A DOWN TO EARTH PERSON,GREAT DEAL,FAST SERVICE IN AND OUT,THANKS A LOT MICHAEL HUTCHINSON HIGHLY RECOMMEND DEALERSHIP More

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Surprised and pleased. Very pleased with the whole experience when buying 2016 Dodge Ram 1500. Trade-in, purchase, and all other necessary steps took less than two and a ha Very pleased with the whole experience when buying 2016 Dodge Ram 1500. Trade-in, purchase, and all other necessary steps took less than two and a half hours. Was very comfortable during process and Paul ensured everything went smoothly. More

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Awesome!!! The entire staff was very pleasant and Paul made me feel right at home. I am glad I decided to take that hour drive to Thomson. The entire staff was very pleasant and Paul made me feel right at home. I am glad I decided to take that hour drive to Thomson. More

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Overall everyone was very nice and helpful. I would definitely buy here again, my only complaint was that I had to come back the next day to sign papers after we had purchased the vehicle(my fault I ha definitely buy here again, my only complaint was that I had to come back the next day to sign papers after we had purchased the vehicle(my fault I had to work and we could be there together) but I had to wait about 30 minutes before I could see someone about signing my part of the papers and I had just worked a 13 hour night shift. I think that if it's just a consigned needing to sign it shouldn't have to be only one person who can do that ESP if they are with another customer. We live out of town so it wasn't conveinant to keep going up there and wait. But again overall the device and everyone was great and Paul was very nice! More

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As I told Paul and the sales manager on duty, price may sell the first car, but service sells the rest. We've been very pleased with the service on the two vans we'd bought and when I decided I needed a n sell the first car, but service sells the rest. We've been very pleased with the service on the two vans we'd bought and when I decided I needed a new car we came to Thomson first. The sale was quick, good paperwork speed and a reasonable trade-in value. More

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The experience with Thomson Dodge was fantastic. I got a great truck at a wonderful price. Paul Wilmoth and everyone else was truely great. Paul is a fine and respectful salesman and my hats of to him. I wi great truck at a wonderful price. Paul Wilmoth and everyone else was truely great. Paul is a fine and respectful salesman and my hats of to him. I will most definitely buy from you all again and refer my family and friends to you. Again thanks to Paul and the gang. May god bless you all and have a wonderful day. Thanks so very much for everything. More

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