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![Paul Thoman at Dean Team Volvo Cars of St. Louis](http://cdn-user.dealerrater.com/images/dealer/29513/employees/ee2c57013f6d.jpg)
Paul Thoman
Pre Owned Sales and Purchasing
Dean Team Volvo Cars of St. Louis
7700 Manchester Rd
St. Louis, MO 63143
Dealership Experience
17 yrs
Industry Experience
37 yrs, 10 mos
Specialties & Trainings
Pre Owned Purchasing
144 Reviews
Write a Review144 Reviews of Paul Thoman
February 05, 2025
After spending so much time in so many different dealerships searching for a car, Volvo made it so easy helping me find the perfect car for me and making sure all questions or concerns were taken ca dealerships searching for a car, Volvo made it so easy helping me find the perfect car for me and making sure all questions or concerns were taken care of. Thank you everyone at Volvo for all your help getting me on the road! More
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January 18, 2025
Quick and easy process to buying the card Addressed all questions and concerns Took care of a recall repair before we picked up the car questions and concerns Took care of a recall repair before we picked up the car More
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Other Employees Tagged: Brian McClain
January 09, 2025
Got me done crazy fast and easy! Paul was beyond professional and easy to work with. Will definitely do this again. Thank you a ton!! Paul was beyond professional and easy to work with. Will definitely do this again. Thank you a ton!! More
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Other Employees Tagged: Scott Varnum, Brian Jackson, Pat Pyle, Brian McClain, Mike Crowell, Tracy Hogan, Dylan Evans , Pablo Vega
December 17, 2024
Thank you so much Paul, Brian & Dean Team. My experience was great!!!! They made sure I got the vehicle I wanted with very little down. Give them a try they will absolutely work with you. My experience was great!!!! They made sure I got the vehicle I wanted with very little down. Give them a try they will absolutely work with you. More
![](https://cdn-user.dealerrater.com/images/lotshot/84bab4f6-651e-4072-95c3-3675dc49abd5-th.jpg)
Other Employees Tagged: Brian McClain , Mechanics
December 02, 2024
Paul provides truly exceptional customer service throughout the purchase process as well as after. He wants every detail to be perfect and that shows with his communication and attention to detail. throughout the purchase process as well as after. He wants every detail to be perfect and that shows with his communication and attention to detail. This is our third car we have purchased through the Dean Team professionals that also includes Scott and the Brian’s. Thanks team for going above and beyond for us as always. More
![](https://cdn-user.dealerrater.com/images/lotshot/6242bf23-a607-47d1-af45-f446d50d3781-th.jpg)
Other Employees Tagged: Scott Varnum, Brian Jackson, Brian McClain
November 18, 2024
I went in to look for a new car for my wife and salesman Paul Thoman. He showed us a few cars and we found one that we really liked he explained all about the car and let us ask lots of questions. We did bu Paul Thoman. He showed us a few cars and we found one that we really liked he explained all about the car and let us ask lots of questions. We did buy the car and Paul had been in touch with us making sure we didn’t have any questions after the sale. I highly recommend Dean team Volvo if you’re looking for a new or preowned vehicle make sure you ask for Paul and tell him Darryl sent you. More
Other Employees Tagged: Scott Varnum, Brian McClain
October 29, 2024
Paul Thoman asked for a review, I am obliging him though I don't normally review transactions. My used car purchase process went well. I didn't reply on sales staff to select a vehicle, I found it online I don't normally review transactions. My used car purchase process went well. I didn't reply on sales staff to select a vehicle, I found it online using Car Guru, Autotrader, etc. This is the one issue I have, and I find a similar deceptive sales tactic whenever I end up buying a used vehicle. Dean's tactic is to advertise a price $1000 lower than asking price. When you use any of the online marketplace aggregators they will advertise this trick price. Price was a primary factor in my vehicle selection. Upon sitting down to determine the final sale price, I didn't want any "deal", I was happy with the asking price as shown after confirming my car was mechanically sound with no significant cosmetic/structural/covered-up damage. Then the truth came out about the price including an active military discount (this is an asterisk on their own website but I had relied on the aggregate sites for info). Obviously car sales is a shell game of markups and discounts, so I said I was here for the advertised non-sneaky price. He took my wife's (to be listed on the title as we had planned anyway) honorable discharge paperwork and OKed the discount despite her not being *active* military. Every other part of the process went well. There were several long walks back and forth from the used car building to new car showroom for various stages of paper work so bring comfortable shoes. Finance didn't try to sell a service contract, perhaps because this wasn't a Volvo or wasn't new enough or valuable enough to make good money on it, and since I do my own repairs I'm glad the conversation was spared. Paul worked quickly to show me the car on a service rack after discovering a fluid leak in the lot. We added a stipulation that the leak would be fixed to my satisfaction before taking ownership. The major cause of leak was repaired in one day. I put new hose clamps on a seeping cooler hose to fix the remainder of the leak. The purchase was outright without trade. More
October 18, 2024
Paul Thoman did an excellent job for us. We told Paul what we’re looking for and the parameters in which we needed to purchase. The car, price, and timeframe, Paul hit every requirement. We told Paul what we’re looking for and the parameters in which we needed to purchase. The car, price, and timeframe, Paul hit every requirement. More
![](https://cdn-user.dealerrater.com/images/lotshot/98689978-9319-4587-8186-5a5d1a0f362b-th.jpg)
Other Employees Tagged: Jamel Heard
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