Paul Thoman
Pre Owned Sales and Purchasing
Dean Team Volvo Cars of St. Louis
7700 Manchester Rd
St. Louis, MO 63143
Dealership Experience
16 yrs, 9 mos
Industry Experience
37 yrs, 7 mos
Specialties & Trainings
Pre Owned Purchasing
138 Reviews
Write a Review138 Reviews of Paul Thoman
November 18, 2024
I went in to look for a new car for my wife and salesman Paul Thoman. He showed us a few cars and we found one that we really liked he explained all about the car and let us ask lots of questions. We did bu Paul Thoman. He showed us a few cars and we found one that we really liked he explained all about the car and let us ask lots of questions. We did buy the car and Paul had been in touch with us making sure we didn’t have any questions after the sale. I highly recommend Dean team Volvo if you’re looking for a new or preowned vehicle make sure you ask for Paul and tell him Darryl sent you. More
Other Employees Tagged: Scott Varnum, Brian McClain
October 29, 2024
Paul Thoman asked for a review, I am obliging him though I don't normally review transactions. My used car purchase process went well. I didn't reply on sales staff to select a vehicle, I found it online I don't normally review transactions. My used car purchase process went well. I didn't reply on sales staff to select a vehicle, I found it online using Car Guru, Autotrader, etc. This is the one issue I have, and I find a similar deceptive sales tactic whenever I end up buying a used vehicle. Dean's tactic is to advertise a price $1000 lower than asking price. When you use any of the online marketplace aggregators they will advertise this trick price. Price was a primary factor in my vehicle selection. Upon sitting down to determine the final sale price, I didn't want any "deal", I was happy with the asking price as shown after confirming my car was mechanically sound with no significant cosmetic/structural/covered-up damage. Then the truth came out about the price including an active military discount (this is an asterisk on their own website but I had relied on the aggregate sites for info). Obviously car sales is a shell game of markups and discounts, so I said I was here for the advertised non-sneaky price. He took my wife's (to be listed on the title as we had planned anyway) honorable discharge paperwork and OKed the discount despite her not being *active* military. Every other part of the process went well. There were several long walks back and forth from the used car building to new car showroom for various stages of paper work so bring comfortable shoes. Finance didn't try to sell a service contract, perhaps because this wasn't a Volvo or wasn't new enough or valuable enough to make good money on it, and since I do my own repairs I'm glad the conversation was spared. Paul worked quickly to show me the car on a service rack after discovering a fluid leak in the lot. We added a stipulation that the leak would be fixed to my satisfaction before taking ownership. The major cause of leak was repaired in one day. I put new hose clamps on a seeping cooler hose to fix the remainder of the leak. The purchase was outright without trade. More
October 18, 2024
Paul Thoman did an excellent job for us. We told Paul what we’re looking for and the parameters in which we needed to purchase. The car, price, and timeframe, Paul hit every requirement. We told Paul what we’re looking for and the parameters in which we needed to purchase. The car, price, and timeframe, Paul hit every requirement. More
Other Employees Tagged: Jamel Heard
October 12, 2024
Paul was our sales consultant and he was great to work with. Took his time answering any questions we had, wasn't pushy about the vehicle we were looking at and gave us time and space to discuss our optio with. Took his time answering any questions we had, wasn't pushy about the vehicle we were looking at and gave us time and space to discuss our options. Chris was our loan consultant and we appreciated his patience with us as it was a new purchase we had never made before. He took his time going over our loan and we never felt rushed. We would definitely do business again with Paul, Chris and the Dean Team of Saint Louis, Missouri. More
Other Employees Tagged: Chris Culbertson
October 10, 2024
Good place to buy a car. I knew what I wanted and Paul was very helpful and knowledgeable. I would definitely buy from Volvo maplewood again and recommend to family and frien I knew what I wanted and Paul was very helpful and knowledgeable. I would definitely buy from Volvo maplewood again and recommend to family and friends. Thanks Paul. More
October 08, 2024
Paul was so helpful and made the entire process from purchasing our new vehicle to trading in our other car stress free. He was so nice, honest, and helpful. We picked up our new vehicle yesterday and c purchasing our new vehicle to trading in our other car stress free. He was so nice, honest, and helpful. We picked up our new vehicle yesterday and couldn't be happier. I recommend anyone looking for a car to work with him! More
September 30, 2024
Paul was great to work with! He was patient with us and helped us find exactly what we were looking for. He’s straight forward, determined and very kind. I would recommend anyone He was patient with us and helped us find exactly what we were looking for. He’s straight forward, determined and very kind. I would recommend anyone work with him to find their next car! More