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Paul Swenarton

Overview Reviews (92) Inventory (202)

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Paul Swenarton

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Paul Swenarton | Page 2

Client Advisor

DCH Brunswick Toyota

1504 US-1
North Brunswick, NJ 08902

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4.8

92 Reviews

Overview Reviews (92) Inventory (202)

4.8

92 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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92 Reviews of Paul Swenarton

May 11, 2024

Dealership Rating

Employee Rating

Paul Swenarton was extremely helpful and informative. He kept me advised as to the status of my vehicle. He assisted me in filling out the drop off form. He updated me with both phone calls and texts. Al He kept me advised as to the status of my vehicle. He assisted me in filling out the drop off form. He updated me with both phone calls and texts. All of his help was greatly appreciated. More

by Tom Sudo

Verified Customer

Workmanship

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 11, 2024 -

DCH Brunswick Toyota responded

Tom, Thank you for your business and this review. We're happy to hear Paul and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 11, 2024

Dealership Rating

Employee Rating

Nice staff and technicians . Very good knowledge about subject matter. Nice waiting internet available area. Very good knowledge about subject matter. Nice waiting internet available area. More

by Trushar1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ava Broux

Helpful 0

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May 11, 2024 -

DCH Brunswick Toyota responded

Thanks for sharing about your experience with DCH Brunswick Toyota. We appreciate your business and hope to see you again soon! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 10, 2024

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Employee Rating

DCH Toyota is a good company. I always choose it for maintenance of my car I always choose it for maintenance of my car More

by Minal Nanavati

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 10, 2024 -

DCH Brunswick Toyota responded

Minal, Thanks for sharing about your experience with DCH Brunswick Toyota. We appreciate your business and hope to see you again soon! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 07, 2024

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Employee Rating

Scheduling an appointment was very easy, I was taken on time and my car was ready to go in a timely manner. Everyone was professional, polite and helpful! time and my car was ready to go in a timely manner. Everyone was professional, polite and helpful! More

by BARBARACORIO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rich Mootz

Helpful 0

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May 07, 2024 -

DCH Brunswick Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing DCH Brunswick Toyota, Barbara, we look forward to having you as a valued customer for many years to come! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 06, 2024

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Employee Rating

Paul and the dealership was excellent. Paul was kind, professional, and knowledgeable of his scope of work. I would definitely recommend friends and family to this dealership to have their Paul was kind, professional, and knowledgeable of his scope of work. I would definitely recommend friends and family to this dealership to have their vehicles serviced More

by alawson

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kevin Scesney, Rich Mootz, Mike Olson

Helpful 0

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May 06, 2024 -

DCH Brunswick Toyota responded

Thank you so much for your kind words for Paul and for taking the time to leave us this wonderful feedback! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 05, 2024

Dealership Rating

Employee Rating

Overall great experience with my service. The oil change and tire rotation was very quick. The waiting room was clean. The oil change and tire rotation was very quick. The waiting room was clean. More

by franciscoluengas45

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 06, 2024 -

DCH Brunswick Toyota responded

Francisco, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 05, 2024

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Employee Rating

Excellent service. All round expertise. Very good ambience. Supportive staff Quality work. I am a customer for 4 years All round expertise. Very good ambience. Supportive staff Quality work. I am a customer for 4 years More

by RRK736

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 06, 2024 -

DCH Brunswick Toyota responded

Thanks for sharing your thoughts about your experience with DCH Brunswick Toyota. Paul and our team appreciate your business and hope to see you again soon! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 04, 2024

Dealership Rating

Employee Rating

Not very pleased today. I’ve never had a problem with this dealership, but today I was charged $300+ dollars for a new tire, that I don’t think was warranted. I feel the tir I’ve never had a problem with this dealership, but today I was charged $300+ dollars for a new tire, that I don’t think was warranted. I feel the tire could have been plugged. So now I feel that I wasted money that could have been used for something more productive, like toward my new lease. Except for this, this dealership has always been good to me. More

by skellman72

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 06, 2024 -

DCH Brunswick Toyota responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 02, 2024

Dealership Rating

Employee Rating

I waited 4 hours for a tire rotation . And wheel alignment. Was told would be 1hour and a half . Wasted my whole day . Ridiculous. I should have gotten free oil change at least . Stop over And wheel alignment. Was told would be 1hour and a half . Wasted my whole day . Ridiculous. I should have gotten free oil change at least . Stop over scheduling if you can’t handle the people . More

by mmlm01

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Helpful 0

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May 05, 2024 -

DCH Brunswick Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

April 25, 2024

Dealership Rating

Employee Rating

I love the video breakdown of services performed and the professionalism of the tech and service advisor professionalism of the tech and service advisor More

by MKJFBQA8

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Apr 26, 2024 -

DCH Brunswick Toyota responded

Thank you for the five-star rating for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

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