Paul Suchanek
Paul Suchanek at Niello BMW Elk Grove
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Paul Suchanek

General Manager

Niello BMW Elk Grove

8580 Laguna Grove Dr
Elk Grove, CA 95757

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4.6
25 Reviews

Dealership Experience

6 yrs, 7 mos

4.6

25 Reviews

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25 Reviews of Paul Suchanek

January 05, 2025

Dealership Rating
Employee Rating

Very easy experience. Kept to their word. Followed up and fixed very minor issues after the delivery. Would purchase from them again. More

by TIMBAUMSTEIGER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: TRAVIS GLESSNER, Julian Woodfork , Tim

December 29, 2024

Dealership Rating
Employee Rating

Travis was the best and I will buy all my cars from him at Niello! More

by INFO@SMICSBAR.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: TRAVIS GLESSNER

Jan 03, 2025

Niello BMW Elk Grove responded

Thank you for choosing Niello BMW Elk Grove. Your feedback and rating mean a lot to us. We're glad Travis and our team were able to help, and we hope to see you again! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

November 24, 2024

Dealership Rating
Employee Rating

Enjoyed the staff, all of them. I am a returning Niello customer and very happy to be back in the fold More

by A.ELLIS39
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: ELISA GALA, MATTHEW JARDINE , ADRIAN ANDRADEZ, JULIO HERNANDEZ

Nov 25, 2024

Niello BMW Elk Grove responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello BMW Elk Grove! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

November 04, 2024

Dealership Rating
Employee Rating

This was the easiest car purchase transaction that I have experienced. Items were clearly communicated and there was no pressure to purchase supplemental items. More

by ARORTEZ
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: MATTHEW JARDINE

Nov 05, 2024

Niello BMW Elk Grove responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

October 08, 2024

Dealership Rating
Employee Rating

Everyone was very welcoming and accommodating to my needs. My entire car buying experience was perfect from the moment I walked in, to the moment I left with my brand new car! More

by MATTHEW JENKINS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darren Wilkerson, Ozzie Cortez

Oct 08, 2024

Niello BMW Elk Grove responded

Matthew, Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Niello BMW Elk Grove! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

October 06, 2024

Dealership Rating
Employee Rating

Easy to work with, very professional great sales/management team! Highly recommended dealership.thank you! More

by DOUG.DINJIAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 08, 2024

Niello BMW Elk Grove responded

Doug, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello BMW Elk Grove. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

September 28, 2024

Dealership Rating
Employee Rating

All staff are friendly, competent and trustworthy. Jas was very helpful and efficient. Total experience was very pleasant. More

by STEVEJEEP0
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jas Hira

Sep 29, 2024

Niello BMW Elk Grove responded

Steve, It's fantastic to hear that Jas provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello BMW Elk Grove! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

June 16, 2024

Dealership Rating
Employee Rating

Very professional! Great experience from start to finish. Had my old kids with me and they made them feel apart of the transaction More

by jeanachristina
Recommend Dealer
Yes

Other Employees Tagged: CJ Phan, Mike De La Pena

Jun 17, 2024

Niello BMW Elk Grove responded

Gina, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Niello BMW Elk Grove are glad to have you as a customer. Paul Suchanek General Manager psuchanek@niello.com (916) 687-9000

May 28, 2024

Dealership Rating
Employee Rating

Immediately after I bought the car was sent out on a trip that lasted weeks for my pilot job. Called their finance dept to see when first payment was due. Left a message, no response back. Called the store m More

by WARDBISCHOFF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ed Alnasir

May 29, 2024

Niello BMW Elk Grove responded

We're sorry to hear about your experience, Ward, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Paul Suchanek General Manager psuchanek@niello.com (916) 687-9000

May 06, 2024

Dealership Rating
Employee Rating

Sales process was easy but once they got our money and got rid of the car, they stopped being helpful. We’ve had the car for a month but no title or registration which they need to process for us, so it’s More

by MATTKOPECKI
Finance Experience
Recommend Dealer
No

Other Employees Tagged: ELISA GALA , Pov San

May 10, 2024

Niello BMW Elk Grove responded

Matt, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Paul Suchanek General Manager psuchanek@niello.com (916) 687-9000

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