Paul Scaglione

I always had a bad vibe about the individuals who run the service department. They always gave me attitudes and tried to upsell me things I don’t need every time. They get kick backs for every thing they add service department. They always gave me attitudes and tried to upsell me things I don’t need every time. They get kick backs for every thing they add to your bill. I finally looked closer at a $1700 bill and realized they fraudulently charged me even after knowing my warranty would cover this repair. All I can say is watch your back if you’re dealing with Ferman Mini. They are low down crooked business people. If you value your money double check your bill. I had to call another honest mini dealership in North Carolina to get proof Ferman mini was ripping me off. If they don’t like you, they’ll rob you! All I can say is karma is real. More

by Nolongeraminiownerthankstoshadyferman Verified Customer Verified Customer

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Always a smooth process. Clear, helpful, efficient! Everyone I have dealt with from sales to service have been great! Clear, helpful, efficient! Everyone I have dealt with from sales to service have been great! More

by annick Verified Customer Verified Customer

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Everything was great as usual, but with all the construction, the drop off location after hours was difficult to find. So much so I decided to leave and wasted a decent amount of time. construction, the drop off location after hours was difficult to find. So much so I decided to leave and wasted a decent amount of time. More

by Glrdmd Verified Customer Verified Customer

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Service was courteous, timely and professional. My car always happy after its visit. thanks for prompt services My car always happy after its visit. thanks for prompt services More

by gchasse25 Verified Customer Verified Customer

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Excellent service. Everyone is friendly and keeps you informed. Never had an issue with anything Everyone is friendly and keeps you informed. Never had an issue with anything More

by keelysrn02 Verified Customer Verified Customer

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This was a tough visit for my MINI and my wallet. I’m happy I was at Ferman as everything was handled professionally. I’m happy I was at Ferman as everything was handled professionally. More

by bfinsfl Verified Customer Verified Customer

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Always greeted with warm welcome, straight forward proposal and explanation of work. Efficient service as always. proposal and explanation of work. Efficient service as always. More

by Glrdmd Verified Customer Verified Customer

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Matthew & Ferman are always phenomenal to us. That’s why we keep coming back. Thank you always to them That’s why we keep coming back. Thank you always to them More

by ginothebarbertampa Verified Customer Verified Customer

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Through all the issues they were patient and succeeded in getting me back on the road. Courtney especially getting me back on the road. Courtney especially More

by Pam Verified Customer Verified Customer

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The service department was very impressive on my first visit. They went out of their way to educate me on my new car. Courtney was a pleasure! visit. They went out of their way to educate me on my new car. Courtney was a pleasure! More

by Abingham Verified Customer Verified Customer

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