Paul Poock | Page 2

Very pleased with my experience at the dealership. Marla was excellent... she was able to answer my questions about the vehicle, was upfront and transparent on the pricing and played no games. All of Marla was excellent... she was able to answer my questions about the vehicle, was upfront and transparent on the pricing and played no games. All of the staff that I interacted with were personable and took the time to ensure that my visit was a positive one. I would definitely return to purchase or lease another vehicle! More

Report | Print

Marla was great. She was personable and listened to my concerns. I didn’t feel the usual sales pressure I felt at other dealerships. She was personable and listened to my concerns. I didn’t feel the usual sales pressure I felt at other dealerships. More

Report | Print

I did have a few complaints about the experience. 1) you had said that the "total purchase price" was $42,965. I only found out that this didn't include tax when I sat down with the finance guy (Pa 1) you had said that the "total purchase price" was $42,965. I only found out that this didn't include tax when I sat down with the finance guy (Paul?). This is another $2,500 that I don't have. At that point, I was forced to pay after driving 7 hours. 2) the $995 clear coat charge is something that I don't want. I understand it is already on the car. I don't even know how it is supposed to be used. Can you honestly say that it is worth the cost? 3) the delays in delivery were very annoying. Even more so was the lack of visibility. I had to call Aaron and Kia corporate multiple times for anything to happen. Then the car arrived the next day 4) the free oil change is useless to me since I am 7 hours away More

Report | Print

Excellent customer service! ! 10+ Everything was quick and easy. Super nice people, definitely going to be a return customer. Of you've never been, must check them out!! Couldn' ! 10+ Everything was quick and easy. Super nice people, definitely going to be a return customer. Of you've never been, must check them out!! Couldn't be happier More

Report | Print

friendly professional staff; no hassle sales; clean and efficiently run dealership; worth the drive from Toledo area efficiently run dealership; worth the drive from Toledo area More

Report | Print

Very professional, very knowledgeable about the vehicle I was seeking and its options, and very effective communications while I searched. was seeking and its options, and very effective communications while I searched. More

Report | Print

The entire staff is friendly and helpful. They make the process of buying a new vehicle very easy. They make the process of buying a new vehicle very easy. More

Report | Print

Great experience, everyone was kind and knowledgeable! No one was pushy and everyone was happy to help! No one was pushy and everyone was happy to help! More

Report | Print

Marla is is completely knowledgeable, kind and funny. I just purchased my third vehicle from her. I just purchased my third vehicle from her. More

Report | Print

Great experience from start to finish! Kyle was very professional, knowledgeable and fun to work with. Kyle was very professional, knowledgeable and fun to work with. More

Report | Print