Paul Park

Salesman was very helpful in my buying experience. I would definitely see him again for my next new car. I would definitely see him again for my next new car. More

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[Your Name] Honda of Paramus 120 NJ-4 Paramus, NJ 07652 Subject: Formal Complaint Regarding Employee Conduct I am writing to formally express my dissatisfaction with an unfortunate experience I 07652 Subject: Formal Complaint Regarding Employee Conduct I am writing to formally express my dissatisfaction with an unfortunate experience I had at Honda of Paramus during my recent visit. This incident involved one of your employees, Federico, whose behavior was both disrespectful and unprofessional. On 12-12-24, Federico’s actions toward me were unacceptable and highly inappropriate. Specifically, he diminished me in front of other customers, which was both embarrassing and degrading. Also said you will be waiting here and I won’t attend to you so stay here all day if you want. He made dismissive remarks about my inquiries and spoke to me in a condescending tone, leaving me feeling humiliated.” Moreover, his overall demeanor was disrespectful on multiple levels, which goes against the core values of customer service and professionalism I expected from a reputable dealership like Honda of Paramus. The incident not only ruined my experience but also left me questioning whether my business was valued. I believe it is important for employees to treat all customers with respect and courtesy, regardless of the circumstances. I hope that this matter will be taken seriously and addressed appropriately to ensure that no other customer has to endure a similar experience. I would appreciate a response to this letter and would like to know the steps you plan to take to address this situation. Thank you for taking the time to consider my concerns. Sincerely, Richard Medez More

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great ,friendly and nice service like their service recommend this dealership for my friends too , recommend this dealership for my friends too , More

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My experience at DCH Paramus Hondavwas amazing. Max was extremely helpful and a pleasure to deal with. Couldn’t have asked for a better salesperson to work with. Max was extremely helpful and a pleasure to deal with. Couldn’t have asked for a better salesperson to work with. More

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Exceptional service! Ali Bayat was beyond amazing! Very knowledgeable, worked within my budget, made the deal go through, returned my rental and drove me to the bank. Ans Ali Bayat was beyond amazing! Very knowledgeable, worked within my budget, made the deal go through, returned my rental and drove me to the bank. Answered all of my questions and listened to my (potential) concerns. Finance was very informative, answered all of my questions, and made themselves available at any point. Overall an amazing experience! HIGHLY recommend! More

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Every employee pays attention to the customer and cooperative. Question and right away solutio. Provided cooperative. Question and right away solutio. Provided More

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Everyone was very helpful! Service was great and Paolo and Paul helped me get my prologue ex with no delay and an amazing deal! Service was great and Paolo and Paul helped me get my prologue ex with no delay and an amazing deal! More

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We got a great car at an excellent price! We were treated with respect and all our questions & concerns were addressed without undue pressure. One of the best car dealerships around! Our f We were treated with respect and all our questions & concerns were addressed without undue pressure. One of the best car dealerships around! Our family has 3 Hondas & we are very pleased with all of them. More

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Mrs David was an amazing salesman he gave us the way and all the information that we needed to know about the car and all the options that Honda has. We went to different places but he was the best salesm all the information that we needed to know about the car and all the options that Honda has. We went to different places but he was the best salesman that we met. His kindness, excellent personality, knowledge show us a very professional impression. Thank God we had an amazing experience and we get a car. Thank you so much! More

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Diego was so helpful throughout the entire process and answered every question that I had. answered every question that I had. More

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