Paul Padilla
Paul Padilla at Paragon Acura
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Paul Padilla

Client Advisor

Paragon Acura

56-02 Northern Blvd
Queens, NY 11377

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3 Reviews
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3 Reviews

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3 Reviews of Paul Padilla

March 20, 2025

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I wanted to express my sincere appreciation for the excellent service I received recently. I especially want to thank Paul for taking the time to assist me with all of my questions regarding the vehi More

by Despina
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter Pazmino

Mar 21, 2025

Paragon Acura responded

Thank you so much for your wonderful feedback! We appreciate your kind words and are thrilled to hear about your excellent experience at Paragon Acura. It's great to know that Paul and Peter were able to assist you with all your questions and make your vehicle purchase smooth and convenient. We truly value your loyalty and look forward to serving you again in the future. Enjoy your new vehicle! Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

March 13, 2025

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Excellent service and knowledgeable staff. Helped me unfold my lease problems with great explanation. Thank you! More

by Christian
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2025

Paragon Acura responded

Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience at Paragon Acura and that our knowledgeable staff was able to assist you with your lease questions. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future! Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

May 24, 2024

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Do not. .. and I mean DO NOT buy/lease/or even think about dealing with Paragon Acura. I'll start off by saying to avoid working with Luis. If you throw him a More

by VCOS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Justin Hili, Luis Morocho

May 30, 2024

Paragon Acura responded

We appreciate you taking the time to reach out to us. We are currently looking into this matter and will be in touch shortly.

May 31, 2024

VCOS responded

UPDATE: After being jerked around, yet again, for another week trying to get an answer about a rim replacement, Paragon Acura is going to discredit any previous issues that happened to me and my car. Their proposed solutions include the inconvenience of not having my car while it’s repaired, giving a loaner, and ultimately, to find that my rims were not even bent or claim another lie that will only make matters worse. Puzzling that another 182 CPO inspection was also mentioned… when it should have been thoroughly inspected the first time. With the amount of distrust that has built between them and I, there’s no way I or anyone should have their car serviced/repaired here. You’re asking for trouble/more issues. A word of the wise, seek other more trustworthy and reputable dealerships that won’t inconvenience you. Do your own due diligence and service your car with someone who will tell you the truth. Another great example of how dealerships play the game of screw, what they are all trained to play and do.

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