Paul Mizelle | Page 4

Very professional and low key environment. As an older car buyer, I've purchased cars from many dealerships over the years. For the most part, the car buying experience and the dealership expe As an older car buyer, I've purchased cars from many dealerships over the years. For the most part, the car buying experience and the dealership experience are NOT pleasant. However, the opposite couldn't be more true of Mercedes of Loveland. Everyone I've come in contact there is very professional, helpful, low-pressure and pleasure to do business with. This is the 3rd Mercedes I've purchased from them and each time my salesperson was Paul Mizelle. Of all the sales people I've worked with over the years, Paul is in a league by himself. No pressure at all. Simply ready to help in whatever way he can to help you make an informed decision. That goes for the management team I've worked with also. Specifically Tim Hardin! Thank you to you both. So if you're in the market for a Mercedes or other quality used car, ask for Paul. The experience doesn't stop there. The folks in service are equally as professional and courteous and will always make you feel welcome. They fully explain what the situation is and work with you throughout any service appointment you need. I can't exclude the courtesy drivers, car washers, some of the back office folks. All of you are to be commended. More

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good experience with dealership we purchased a used Jeep Grand Cherokee from them. The salesman was friendly and helpful. There was one task the service department had to perform f we purchased a used Jeep Grand Cherokee from them. The salesman was friendly and helpful. There was one task the service department had to perform for us, however they needed to order a part from a 3rd party vendor to make it happen. The service person Austin was great. He kept me informed of his progress and when the part arrived, he even volunteered to come to my home to perform the work. Without a doubt the best experience I've ever had with a dealership service department. More

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First class This was our first time in a Mercedes dealership. First class from moment one. Paul Mizelle was easily the best sales rep my wife and I have dealt wit This was our first time in a Mercedes dealership. First class from moment one. Paul Mizelle was easily the best sales rep my wife and I have dealt with at a car dealership. His wealth of product knowledge and the fact that he was so easy going almost made me forget we were at a car dealership. Plus not to mention one of the quickest time with the dreaded paperwork ever. Can’t wait to come back again. Thanks we love the new car. More

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Out of State purchase - 2017 C43 Cabriolet Paul Mizelle and Felipe Sorzano were fantastic to deal with. I'm in Cincinnati and located the vehicle I was interested in at this dealership near De Paul Mizelle and Felipe Sorzano were fantastic to deal with. I'm in Cincinnati and located the vehicle I was interested in at this dealership near Denver, CO (as used white 2017s are relatively rare, the three I was initially interested in were all quite a distance away) . They helped me to work out the details on the sale of the vehicle as well as the financing as my local finance options did not want to do a car loan for a vehicle that was over 100 miles away. They matched the best rates I was able to find locally and the deal was done. The majority of my time spent when I picked the vehicle up was with Paul as he went over the vehicle features (I flew out and drove back). The paperwork didn't even take 15 minutes (though I had reviewed it ahead of time). Paul even picked me up at the airport when I flew in. I highly recommend this dealership. More

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Don't be fooled Paul Mizelle will lure you in with fake low prices and take advantage of you. It's disappointing how dishonest and sick business practices are allowe Paul Mizelle will lure you in with fake low prices and take advantage of you. It's disappointing how dishonest and sick business practices are allowed. People need to avoid Paul at all costs. Otherwise, you'll get screwed over. More

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No pressure Paul was a great salesman. He didn't pressure me and let me take time to talk to my daughter's fiance about buying the car. He took care of getting th Paul was a great salesman. He didn't pressure me and let me take time to talk to my daughter's fiance about buying the car. He took care of getting things fixed on the car before purchsing. Also, later he took care of a reimbursement for a wheel repair I paid for. More

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