Paul Mitchell
Paul Mitchell at Smithtown Volkswagen
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Paul Mitchell

Service Manager

Smithtown Volkswagen

530 Jericho Turnpike
St James, NY 11780

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4.7
76 Reviews

Dealership Experience

2 yrs, 2 mos

Industry Experience

37 yrs, 7 mos

Languages Spoken

English English

4.7

76 Reviews

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76 Reviews of Paul Mitchell

May 11, 2025

Dealership Rating
Employee Rating

A Recall was serviced, fixed a tire, did inspection and did another repair. All of this was done to my satisfaction of the work performed by Sam a very talented mechanic. I always bring my Atlas here More

by wackywave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Noah Reed, Nick Weiner , Sam

April 09, 2025

Dealership Rating
Employee Rating

They were pleasant and helpful. The salesman spent a lot of time with me. I would recommend them. More

by plevine68
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Noah Reed

March 28, 2025

Dealership Rating
Employee Rating

Noah Reed is often my service rep and he is always very helpful and attentive. Look forward to working with him again. More

by ftz711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Noah Reed, Nick Weiner

March 27, 2025

Dealership Rating
Employee Rating

My experience was excellent and a very smooth process. Highly recommend and would definitely go back. Staff was amazing as well and super helpful. More

by PDESIMONE29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Noah Reed, Nick Weiner , Jasmine

March 19, 2025

Dealership Rating
Employee Rating

Smithtown Volkswagen has again exceeded my expectations in servicing my Passat. After a call to Noah, my service advisor, this service visit was scheduled to ensure a loaner vehicle to check out a fault More

by legalese4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Noah Reed , Evan - Expert tech/mechai

March 12, 2025

Dealership Rating
Employee Rating

Very happy lately with the service of this dealership. I am a long client/customer and value good and professional service on my vehicle. I am extremely happy with the following mechanics: Sam, Justin, Ev More

by JMBJETTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jasmine, Sam, Justin, Evan and Jamie

February 01, 2025

Dealership Rating
Employee Rating

I bought my 2018 Passat from Smithtown Volkswagen and I travel about 100 miles round trip from Brooklyn NY to Smithtown Volkswagen's Long Island location for service even though there are two Volkswagen de More

by legalese4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Noah Reed, Nick Weiner , Evan - Expert VW mechanic

January 21, 2025

Dealership Rating
Employee Rating

great service and communication. explained issue clearly And took care of it in a timely fashion More

by ddemilt25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Noah Reed, Nick Weiner

January 12, 2025

Dealership Rating
Employee Rating

Vey good service, I recommend the dealership, they fixed the problem the first time, no issues. More

by MARCRAGOSTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Noah Reed, Nick Weiner

January 12, 2025

Dealership Rating
Employee Rating

Very helpful, informative. Caught a problem before it became an issue. Jasmine was very helpful on the phone, honest, understanding. Super efficient process More

by MonicaNd123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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