Paul Lai
Paul Lai at Mercedes-Benz of Princeton
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Paul Lai

Sales & Leasing Representative

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrenceville, NJ 08648

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5.0
462 Reviews

“ I’ve been with Mercedes Benz of Princeton since 2006” “ Master Certified—Standards of Excellence” “ New & Pre-Owned Sales Consultant” “ Reside at Hamilton Township New Jersey since 1986” “ Married with wife since 1983 and three girls”

Dealership Experience

18 yrs, 11 mos

Industry Experience

35 yrs, 11 mos

Languages Spoken

English English

Mandarin Mandarin

Employee Video

5.0

462 Reviews

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462 Reviews of Paul Lai

November 17, 2024

Dealership Rating
Employee Rating

Both Paul and Robert were extremely helpful when finding a car that was right for me. I really appreciate their professionalism, patience and attention to detail. I I am very happy to have worked with these More

by Stephanie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Nov 20, 2024

Mercedes-Benz of Princeton responded

Thank you for the lovely review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 30, 2024

Dealership Rating
Employee Rating

Fair to deal with , paul our salesman is great . Reasonable and professional. Robert the “tech” guy was patient and very familiar with all features. More

by richardeisinger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Oct 31, 2024

Mercedes-Benz of Princeton responded

Thank you for your fantastic sales experience feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 25, 2024

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Employee Rating

Mr. Orsini was efficient and informative. Richard Brittingham was totally knowledgeable about car operation/features. More

by vpechota
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Oct 31, 2024

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review for our team! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 19, 2024

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Great service very professional Miguel Cruz is an exceptional service representative and a real creditto More

by Kraney19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2024

Mercedes-Benz of Princeton responded

Thank you for your stellar review! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 15, 2024

Dealership Rating
Employee Rating

Always have the best experience with Paul Lai. He has been my rep for twenty years. Paul’s customer service, attention to detail and courtesy is wonderful and he is the reason I come to MB Princet More

by Nca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian McCoy, Jeffery Hirtler

Oct 19, 2024

Mercedes-Benz of Princeton responded

Reviews like yours really keep us motivated! Our team strives to deliver an excellent client experience, and are glad you found this to be the case during your visit at Mercedes-Benz of Princeton! Thank you! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 30, 2024

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Employee Rating

Alex provided great review of all the features of the car. Very friendly, professional and detail oriented. We look forward to chat with Alex if we have any further questions. More

by fd98279
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Oleksandr Cherepania

Oct 08, 2024

Mercedes-Benz of Princeton responded

Your review means so much to us! We are very pleased that everything went smoothly!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 26, 2024

Dealership Rating
Employee Rating

Everything went so smoothly. The staff were knowledgeable, courteous and professional. We would highly recommend the dealership and Mercedes vehicles. More

by Jason
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi , Robert Lisi

Sep 28, 2024

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review for our team! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 20, 2024

Dealership Rating
Employee Rating

Robert was very knowledgable and professional. He was very friendly and enthusiastic to answer questions. More

by Li Chen
Recommend Dealer
Yes
Sep 23, 2024

Mercedes-Benz of Princeton responded

Thank you for the lovely review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 04, 2024

Dealership Rating
Employee Rating

Robert John is an asset to Princeton Mercedes. His wealth of information and the ability to present it in a digestible manner was great. He is also very pleasant and personable. More

by ezingg75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Aug 07, 2024

Mercedes-Benz of Princeton responded

Thank you for your fantastic service feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

July 31, 2024

Dealership Rating
Employee Rating

All of the personnel at the dealership that were involved in the sale, from dealership greeters to sales personnel and the Person who went over the car features and setup were helpful and pleasant. I’ve had More

by twassum
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Aug 03, 2024

Mercedes-Benz of Princeton responded

Happy customers make us happy! Thank you so much for sharing this wonderful feedback about our team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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