Paul Kim

Warning: Deceptive Practices and Zero Accountability I strongly suspect many of the positive reviews here are fake. Our experience with this dealership was appalling—dishonest, manipulative, and financial strongly suspect many of the positive reviews here are fake. Our experience with this dealership was appalling—dishonest, manipulative, and financially damaging. We went in as first-time lessees after seeing a lease offer online: $230/month for 36 months, 12K miles/year, with $3K down for a Honda HR-V Sport. After 3 hours with salesperson Paul Kim, we were told there would be nearly $5,000 in additional fees and taxes. When I questioned the discrepancy from the online price, Paul said, "Nothing is true on the internet." That should’ve been our cue to walk out. Eventually, we negotiated a price, but then I was passed off to Finance Manager Ana Diaz—whose behavior was truly deceptive. She pitched me fabric, wheel, and dent protection packages, saying I could add them now and remove them within 30 days if we changed our minds (I wanted to discuss it with my wife who had to leave). That was a lie. She also claimed to include a “free” Honda Care maintenance package—but we later discovered she rolled its cost into the Gross Capitalized Cost of the car so we're paying for it. By the time we signed, the base price had ballooned from $30,850 to nearly $38,000. Our monthly payment skyrocketed to $560/month—more than double the advertised price. The next day, I called Ana to remove the protection packages as discussed hoping to get our monthly cost back down. She told me they couldn’t be removed—only maybe deducted at the end of the lease which is a scam that only benefits the dealer. So we’re stuck paying inflated costs (plus interest) for three years. We tried contacting the general manager, Jason Graciano and Paul Kim by phone and email. No one returned our calls. Honda Financial and Honda Corporate were equally unhelpful. We've since filed a complaint with the NY State Attorney General. This experience has caused us significant stress and financial hardship. We will never buy or lease another Honda, and we strongly urge others to avoid White Plains Honda at all costs. More

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Paul Kim at White Plains Honda was my salesperson for my new Civic Si. I asked to write this review as I want to share my thoughts on the experience. Paul is honest and super knowledgeable. No pressure a new Civic Si. I asked to write this review as I want to share my thoughts on the experience. Paul is honest and super knowledgeable. No pressure at all; just information and his point of view on model, color and, in my case, how best to drive a vehicle with a manual transmission. I simply found Paul to be calm and self-assured. Regarding pricing, he was transparent and worked to make sure I was comfortable with the different charges applied. And the car itself is amazing - excellent value for money and a super fun car. Shop with Paul - he will steer you right (pun intended). More

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Had an amazing experience financing our new car with Paul Kim at Honda! He was welcoming and professional. Paul took the time to understand my needs and helped me find the perfect car for my lifestyle. Kim at Honda! He was welcoming and professional. Paul took the time to understand my needs and helped me find the perfect car for my lifestyle. More

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White Plains Honda is great! They make things so convenient. Paul is awesome - great place! They make things so convenient. Paul is awesome - great place! More

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I recently purchased a car from White Plains Honda, and I couldn’t have asked for a better experience, thanks to Paul Kim and Patsy. From the moment I walked in, they were professional, friendly, and incredi couldn’t have asked for a better experience, thanks to Paul Kim and Patsy. From the moment I walked in, they were professional, friendly, and incredibly knowledgeable. Paul took the time to understand what I was looking for and guided me through the entire process with patience and transparency. Paul and Patsy made sure I got the best deal possible without any pressure or gimmicks. They answered all my questions thoroughly and went above and beyond to ensure I was comfortable with my purchase. Paul's customer service skills are top-notch, and it’s clear he genuinely cares about his clients. If you're looking for a hassle-free and smooth car-buying experience, I highly recommend asking for Paul Kim at White Plains Honda. You won’t be disappointed! More

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Bob mancini ,he is a very good man he has all the time for his customers he will explained everything to you in fact he is a nice person. for his customers he will explained everything to you in fact he is a nice person. More

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White Plains Honda was by far the best dealership we went to throughout our leasing process. Staff was super accommodating and you were greated with professionalism and sincerity from the start. Will definit to throughout our leasing process. Staff was super accommodating and you were greated with professionalism and sincerity from the start. Will definitely be coming back for my next Honda! More

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My experience at Honda was a great one. Everything was smooth from start to finish. Thankful for Paul for making the experience as easy as possible, as well as the welcoming staff and Kevin Everything was smooth from start to finish. Thankful for Paul for making the experience as easy as possible, as well as the welcoming staff and Kevin for making the impossible possible. Ringing the bell was the cherry on top and Paul made my visit there a comical one. Thank you Honda for making this a reality! Me and HaRvey are going to have a grand ol’ time. 😄 More

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Paul is amazing and was so helpful in our lease of a 2025 Honda Odyssey. His approach to the sale was super-professional and not pushy at all. He is the ideal sales person for any of your needs from Honda. H Honda Odyssey. His approach to the sale was super-professional and not pushy at all. He is the ideal sales person for any of your needs from Honda. He makes it easy! More

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Paul Kim and Kevin Milan are true professionals. The dealership’s commitment to customer satisfaction was remarkable. From the initial consultation to the final paperwork, every interaction was prof The dealership’s commitment to customer satisfaction was remarkable. From the initial consultation to the final paperwork, every interaction was professional, transparent, and friendly. I highly recommend working with Paul and Kevin. More

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