Paul Johnson

Rory was great to work with. The service/prep for the vehicle was not impressive. This was a used 2023 cargo van with only 2,500 miles which I traveled 175 miles to pickup. So The service/prep for the vehicle was not impressive. This was a used 2023 cargo van with only 2,500 miles which I traveled 175 miles to pickup. So all communication was done via phone online pictures. I had requested that they remove all the custom fixtures that were bolted down in the cargo space. They did remove fixtures but left all the holes exposed to the outside! This got fixed per my request. They also failed to fix a very fixable mud flap which was hanging loose and about to fall off. This was also fixed per my request. Also, damaged but not fixed was an interior molding piece which I got partial credit. Lastly, this nearly new van had only 1 key which I only learned about as I am about to leave the dealership and too late to raise an issue. Overall they were very nice to work with but I would say that their vehicle preparation needs work. More

by OWNER0 Verified Customer Verified Customer

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Nick and the rest of the crew was very helpful, knowledgeable, and patient showing me different vehicles , telling me pros and cons of different vehicles and mainly keeping me in my budget , thanks knowledgeable, and patient showing me different vehicles , telling me pros and cons of different vehicles and mainly keeping me in my budget , thanks to everyone , everything went smoothly , even Alex helped me get both vehicles home More

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