Paul Johnson
Paul Johnson at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
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Paul Johnson

Service Manager

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.8
37 Reviews

Dealership Experience

25 yrs, 9 mos

Industry Experience

25 yrs, 9 mos

Languages Spoken

English English

4.8

37 Reviews

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37 Reviews of Paul Johnson

January 01, 2025

Dealership Rating
Employee Rating

A employee had stolen a high visibility work jacket from my car. I want it back More

by HUGO_FRAGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 04, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We acknowledge your review and are currently looking into the events you’ve detailed.

December 27, 2024

Dealership Rating
Employee Rating

James Wood Decatur is an outstanding dealership both in sales and service. Their service department had done inspections and work on other previously vehicles purchased at other dealerships and were so th More

by o4nutmeg
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Billy Balderas, Zach Rhine, Bryan Stanley , Cecil

Dec 30, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I truly appreciate your kind words about James Wood Chevrolet Buick GMC Decatur and I am thrilled to hear about your positive experiences with both our sales and service departments. It's fantastic to know that our team has been thorough and personable in caring for your vehicles. I look forward to serving you again in the future and thank you for choosing us for your last two vehicle purchases! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 17, 2024

Dealership Rating
Employee Rating

Bryan Stanley my service writer helped me get the routine service that I was looking for. I love the fact that James Wood Motors in Decatur, Texas has that small town recognition, but they deliver big town More

by robcox15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Stanley

Dec 17, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that Bryan provided you with excellent service and that you trust James Wood Chevrolet Buick GMC Decatur for your routine maintenance. It's great to know that our small-town touch resonates with you, while still delivering big results. I truly appreciate your loyalty since 2007 and encourage others to experience the same quality service. I look forward to seeing you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 13, 2024

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Employee Rating

Great service every time. Friendly people and knowledgeable mechanics. I will continue to bring my cars to this dealership. More

by mleehelms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic feedback! I'm thrilled to hear that you consistently receive great service at James Wood Chevrolet Buick GMC Decatur. Our team takes pride in being friendly and knowledgeable, and I look forward to continuing to serve you and your cars in the future. Please come see us again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 12, 2024

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Employee Rating

Krystal and all of the other advisors in service are kind and knowledgeable. Always exceptional service! More

by KG7723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I appreciate your kind words about our service team here at James Wood Chevrolet Buick GMC Decatur. It’s our goal to provide exceptional service, and I'm thrilled to hear that you experienced just that. I look forward to seeing you again next time! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 11, 2024

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Employee Rating

The service was very good, kept me up to date on everything. I will be back. More

by RICK@DMWCURVING.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Krystal Gipson

Nov 13, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our service team at James Wood Chevrolet Buick GMC Decatur. We appreciate your trust in us and look forward to welcoming you back on your next visit! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 05, 2024

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Employee Rating

They have the best customer service, hands down! ! They are always friendly, knowledgeable and helpful!! More

by TXKRIS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I truly appreciate your feedback and I am thrilled to hear that you had a great experience with our customer service at James Wood Chevrolet Buick GMC Decatur. Our team strives to provide a friendly and knowledgeable environment for all our customers. I look forward to seeing you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

October 31, 2024

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Employee Rating

They are great! They always take good care of me. Always keeping me informed of what they do to my vehicle More

by PGMCDANIEL65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 02, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I am thrilled to hear that you feel well taken care of at James Wood Chevrolet Buick GMC Decatur. It's our priority to keep you informed about your vehicle's service. I appreciate your trust in us and look forward to seeing you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

October 19, 2024

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Employee Rating

The service department was very considerate and helpful. They are very friendly and knowledgeable of what needs to be done. More

by CORDELIA.HOLCOMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that you found our service department at James Wood Chevrolet Buick GMC Decatur to be considerate, helpful, and knowledgeable. Our team strives to provide top-notch service, and your feedback means a lot to me. I look forward to serving you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

October 19, 2024

Dealership Rating
Employee Rating

Friendly and knowledgeable staff, they care about their customers. They are reasonably priced, fast and courteous service More

by CLINT.STORMTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! I'm glad to hear you had a positive experience with our friendly and knowledgeable staff at James Wood Chevrolet Buick GMC Decatur. I appreciate your recognition of our pricing and service as well. If you have any further needs or questions, feel free to reach out to me. I look forward to seeing you again! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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