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Paul Johnson
Paul Johnson
Service Manager
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
2111 US-287
Decatur, TX 76234
47 Reviews
Dealership Experience
26 yrs, 2 mos
Industry Experience
26 yrs, 2 mos
Languages Spoken
English
47 Reviews
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47 Reviews of Paul Johnson
May 27, 2025
Folks in your Service dept are always so friendly and helpful. I always enjoy my visit when having my GMC serviced. Keep up the great work. See you all next time! Krystal was very friendly when speakin helpful. I always enjoy my visit when having my GMC serviced. Keep up the great work. See you all next time! Krystal was very friendly when speaking to her on the newly remodeled waiting and service dept. More
by MARTIN.NEGRETE
Verified CustomerOther Employees Tagged: Nick Huff, Shawn Hooe, Bryan Stanley, Krystal Gipson, David Stokes, Dason Howard , Miss Zach, he normally helped me upon arriving. I understand he retired.!
May 26, 2025
Kyle was very kind and helpful! He had an upbeat demeanor which helps when the vehicle is costing me money! Lol He had an upbeat demeanor which helps when the vehicle is costing me money! Lol More
by ANNIEOAKLEYTX
Other Employees Tagged: Kyle is a great CSR. Paul Johnson too. I have not felt with any body else except Zach and he has left the company.
May 25, 2025
My sixth vehicle from them. I drive there from west Fort Worth. They have always treated me well through the entire life of my car or truck. I drive there from west Fort Worth. They have always treated me well through the entire life of my car or truck. More
by gburt0908
Other Employees Tagged: Jeff Morris, Bryan Stanley , Finance dept. I want to say Dane but not sure of name.
May 14, 2025
Shawn did an outstanding job, again. Very efficient and on top of his game. Thank you. Very efficient and on top of his game. Thank you. More
by rustate
Other Employees Tagged: Zach Rhine, Nick Huff, Shawn Hooe, Bryan Stanley, Krystal Gipson, David Stokes, Dason Howard
May 13, 2025
Enjoyed my dealer in sales department! Service not happy with they had no parts for my 2000 Corvette!! Could t work on the car Service not happy with they had no parts for my 2000 Corvette!! Could t work on the car More
by HUMMV1
Other Employees Tagged: Coalby Graham, Cathy Spurgeon
April 01, 2025
We only shop James Wood. Their sales, service and collision center teams in Denton & Decatur are the best. Five vehicles purchased. Looking forward to number six. Their sales, service and collision center teams in Denton & Decatur are the best. Five vehicles purchased. Looking forward to number six. More
by mmccoy276
Other Employees Tagged: Karen Pattison, Zach Rhine, Nick Huff, Shawn Hooe, Bryan Stanley, Krystal Gipson, Jennifer Westerlund, Matt Smith, Dason Howard
March 29, 2025
Best place to have all your service needs taken care of, used this place years and will continue to do so! used this place years and will continue to do so! More
by PAULJ76
Other Employees Tagged: Zach Rhine, Nick Huff, Shawn Hooe, Bryan Stanley, Krystal Gipson, David Stokes, Dason Howard
March 08, 2025
Honesty, Integrity, Credibility describes my personal interaction with James Wood Decatur, Texas. From sales, service, and parts department, I find interaction across the board to be the most important interaction with James Wood Decatur, Texas. From sales, service, and parts department, I find interaction across the board to be the most important aspect of choosing James Wood. I have used this dealer since 2007. Past and current interactions with personnel keeps me coming back for dependable, honest and valued customer experiences. Highly Recommend this dealership! More
by robcox15
Other Employees Tagged: Starla Johnson, Bryan Stanley, Krystal Gipson, Mark Sanders, Matt Smith
February 26, 2025
They are courteous and professional. I never have to worry about upselling or high pressure. I never have to worry about upselling or high pressure. More
by ELSOMDON
Other Employees Tagged: Zach Rhine, Krystal Gipson, Dason Howard
February 07, 2025
Easy scheduling, great reception on arrival, escorted to service representative, Bryan Stanley, ensure way was requested for service and coordinated additional recall service. Process was quick, with face t service representative, Bryan Stanley, ensure way was requested for service and coordinated additional recall service. Process was quick, with face to face at end and truck washed and looking good More
by DEFENDERONTHEROAD
Other Employees Tagged: Bryan Stanley, Krystal Gipson, Jennifer Westerlund, Matt Smith , Cashiers are always friendly
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