Paul Johnson
Paul Johnson at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Paul Johnson

Service Manager

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

Contact Me
4.7
47 Reviews

Dealership Experience

26 yrs, 2 mos

Industry Experience

26 yrs, 2 mos

Languages Spoken

English English

4.7

47 Reviews

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47 Reviews of Paul Johnson

May 27, 2025

Dealership Rating
Employee Rating

Folks in your Service dept are always so friendly and helpful. I always enjoy my visit when having my GMC serviced. Keep up the great work. See you all next time! Krystal was very friendly when speakin More

by MARTIN.NEGRETE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Shawn Hooe, Bryan Stanley, Krystal Gipson, David Stokes, Dason Howard , Miss Zach, he normally helped me upon arriving. I understand he retired.!

May 27, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Martin! We truly appreciate your kind words about our Service department at James Wood Chevrolet Buick GMC Decatur. It's wonderful to hear that you enjoy your visits, and we're glad Krystal made a positive impression during your time with us. We look forward to seeing you again next time! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

May 26, 2025

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Kyle was very kind and helpful! He had an upbeat demeanor which helps when the vehicle is costing me money! Lol More

by ANNIEOAKLEYTX
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kyle is a great CSR. Paul Johnson too. I have not felt with any body else except Zach and he has left the company.

May 26, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Annie! I truly appreciate your kind words about our team, especially Kyle's positive attitude. At James Wood Chevrolet Buick GMC Decatur, we're here to make your experience as enjoyable as possible, even when it comes to a big investment like a vehicle. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 25, 2025

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My sixth vehicle from them. I drive there from west Fort Worth. They have always treated me well through the entire life of my car or truck. More

by gburt0908
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Morris, Bryan Stanley , Finance dept. I want to say Dane but not sure of name.

May 26, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! We're thrilled to hear that you've chosen James Wood Chevrolet Buick GMC Decatur for your sixth vehicle and that our team has consistently treated you well. It's always a pleasure to serve valued customers like you. We look forward to seeing you again for your future automotive needs! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 14, 2025

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Shawn did an outstanding job, again. Very efficient and on top of his game. Thank you. More

by rustate
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're thrilled to hear that Shawn provided you with outstanding service at James Wood Chevrolet Buick GMC Decatur. We appreciate your feedback and look forward to seeing you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

May 13, 2025

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Employee Rating

Enjoyed my dealer in sales department! Service not happy with they had no parts for my 2000 Corvette!! Could t work on the car More

by HUMMV1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Coalby Graham, Cathy Spurgeon

May 14, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback. We appreciate hearing that you had a positive experience with our sales department at James Wood Chevrolet Buick GMC Decatur. I understand your concerns regarding the lack of parts for your 2000 Corvette in our service department. Please feel free to reach out to us directly so we can discuss this further and assist you in any way possible. Your satisfaction is important to us, and we’re here to help! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

April 01, 2025

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We only shop James Wood. Their sales, service and collision center teams in Denton & Decatur are the best. Five vehicles purchased. Looking forward to number six. More

by mmccoy276
Service Price Transparency
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Recommend Dealer
Yes
Apr 02, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! We're thrilled to hear that you've had a great experience with our sales, service, and collision center teams at James Wood Chevrolet Buick GMC Decatur. We truly appreciate your loyalty and look forward to assisting you with your sixth vehicle purchase! Don't hesitate to reach out to us when you're ready. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 29, 2025

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Best place to have all your service needs taken care of, used this place years and will continue to do so! More

by PAULJ76
Service Price Transparency
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Recommend Dealer
Yes
Mar 29, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Paul! We appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur and are thrilled to hear that you trust us for all your service needs. We look forward to serving you for many more years to come! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

March 08, 2025

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Employee Rating

Honesty, Integrity, Credibility describes my personal interaction with James Wood Decatur, Texas. From sales, service, and parts department, I find interaction across the board to be the most important More

by robcox15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur since 2007. It's wonderful to hear that our commitment to honesty, integrity, and quality service across all departments has made such a positive impact on your experience. We look forward to continuing to provide you with dependable service and hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 26, 2025

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They are courteous and professional. I never have to worry about upselling or high pressure. More

by ELSOMDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I am glad to hear that you found our team at James Wood Chevrolet Buick GMC Decatur courteous and professional. We pride ourselves on providing a pressure-free experience, and it's great to know that it resonated with you. We look forward to serving you again soon! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 07, 2025

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Employee Rating

Easy scheduling, great reception on arrival, escorted to service representative, Bryan Stanley, ensure way was requested for service and coordinated additional recall service. Process was quick, with face t More

by DEFENDERONTHEROAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Stanley, Krystal Gipson, Jennifer Westerlund, Matt Smith , Cashiers are always friendly

Feb 10, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your positive review! I'm thrilled to hear about your seamless experience at James Wood Chevrolet Buick GMC Decatur and how Bryan provided you with excellent service. It's great to know that your truck was taken care of and came back looking good. I appreciate your feedback and look forward to seeing you again for your next service! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

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