Paul Frey
Paul Frey at Ferrari Dallas

Paul Frey | Page 10

Service Advisor

Ferrari Dallas

6300 International Pkwy
Plano, TX 75093

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5.0
513 Reviews
5.0

513 Reviews

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513 Reviews of Paul Frey

June 01, 2023

Dealership Rating
Employee Rating

Jhanifor and the entire staff was great and made my buying experience very pleasurable. The Boardwalk facility is very nice and comfortable. More

by Carman roger 8898
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jhanifor Griggs, Robert Stuckey , Joaquin Alonso

Jun 01, 2023

Ferrari Dallas responded

Carman, thank you for your positive review of Boardwalk Ferrari. We are thrilled to hear that you had a pleasant buying experience with Jhanifor and the entire staff. Our team takes pride in providing our customers with excellent customer service and comfortable facilities. We hope that you enjoy your new vehicle!

May 31, 2023

Dealership Rating
Employee Rating

Boardwalk Ferrari always provides the best service taking extra special care of my Portofino. The staff are all experts in their fields and I expect nothing but the best experience every time. More

by Cargirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Fordham, Chris Williams

May 31, 2023

Ferrari Dallas responded

We appreciate the review! It means a lot to hear that you are confident in the Boardwalk Ferrari team to get the job done. Safe travels, and we hope to see you back!

May 26, 2023

Dealership Rating
Employee Rating

Have purchased two cars with Boardwalk and always had service completed there. Paul, my service advisor, is always on top of it and communicates through the process. Easy to schedule. More

by KT
Recommend Dealer
Yes

Other Employees Tagged: Jhanifor Griggs

May 26, 2023

Ferrari Dallas responded

We greatly appreciate your loyalty! It's wonderful to hear how smoothly Paul made the service process for you during each visit. Thanks for choosing Boardwalk Ferrari and we hope to see you again soon.

May 25, 2023

Dealership Rating
Employee Rating

I have been buying and serving my Ferrari's at Boardwalk Ferrari for 15 years now. I would like to recognize Paul Fray & Quentin for their 5* level of customer service. Paul is by far the best communicato More

by SebasRides
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Quentin Forge

May 25, 2023

Ferrari Dallas responded

We are thrilled to have been serving you and your Ferraris for the past 15 years! It's great to hear that Paul and Quentin have provided the 5-star level of customer service we always aim to achieve here at Boardwalk Ferrari. We will be sure to pass along your kind words. Thank you for recognizing their hard work in this wonderful review!

May 25, 2023

SebasRides responded

You're welcome

May 17, 2023

Dealership Rating
Employee Rating

Boardwalk Ferrari (and by proxy Lamborghini Dallas in the past 4 and 8 years respectively), have NEVER given me any reason to NOT purchase new or service a vehicle at their respective dealerships, period. N More

by crabmd
Recommend Dealer
Yes
May 18, 2023

Ferrari Dallas responded

We feel so fortunate for loyal customers like you! Thank you for your continued support of Boardwalk Ferrari. It is always our pleasure to provide stellar service and car-buying experiences. See you down the road!

May 17, 2023

Dealership Rating
Employee Rating

Boardwalk Ferrari and my service advisor Paul are honest and always go the extra mile More

by Jdenton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Fordham, Chris Williams

May 17, 2023

Ferrari Dallas responded

We are glad to hear that Paul and the Boardwalk Ferrari team have always gone the extra mile for you. Thank you for working with us!

May 03, 2023

Dealership Rating
Employee Rating

Paul Frey in Service and the Maintenance team are top notch. They looked after my car with utmost care and got everything completed in a timely manner. Well Done all. You've got a great group of people w More

by WJG
Recommend Dealer
Yes
May 03, 2023

Ferrari Dallas responded

We are thrilled to hear you had a great experience at Boardwalk Ferrari! We are proud of our team here and will make sure Paul and our maintenance team hear your kind words. We look forward to seeing you again soon for your next service appointment.

May 02, 2023

Dealership Rating
Employee Rating

As always, great communication, estimate was given, and a reasonable time frame for delivery achieved, even with parts being ordered from Italy. More

by tomc_mets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Williams

May 02, 2023

Ferrari Dallas responded

It was our pleasure to welcome you back with the fantastic service you've come to expect at Boardwalk Ferrari! Thanks for the 5-star review. Safe travels, and we'll see you next time!

April 26, 2023

Dealership Rating
Employee Rating

Awesome Service Team. They are very professional and knowledgeable. Paul and the service team always goes the extra step. More

by JC61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 26, 2023

Ferrari Dallas responded

We appreciate you sharing your experience with Paul and our service team! It's great to hear that their professionalism and knowledge made a positive impact on your visit. We look forward to assisting you again in the future!

April 20, 2023

Dealership Rating
Employee Rating

First class service and accommodations. Paul is a real pro. thanks for being there to care for my car. More

by lepallet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 20, 2023

Ferrari Dallas responded

We're so glad to hear that you had a first-class experience with us at Boardwalk Ferrari! Paul is an excellent member of our team and we're happy he could assist you with your car. Thanks for trusting us with your vehicle's care. We hope to see you again!

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