Paul Dube
Paul Dube at Michaud Mitsubishi

Paul Dube

Assistant General Manager

Michaud Mitsubishi

80 Andover St
Danvers, MA 01923

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rated
60 Reviews
not yet
rated

60 Reviews

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Dealership Experience

16 yrs, 5 mos

Industry Experience

43 yrs, 3 mos

Languages Spoken

English English

60 Reviews of Paul Dube

May 23, 2024

Dealership Rating
Employee Rating

0 Stars, terrible post purchase experience Purchased my first car entirely under my own name at 19 and traded in my perfectly working car I bought off family for a used Subaru from them and roughly a mo More

by Logan Fuller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: George Kastrinakis, Kim Kowalski , Kevin Michaud

May 24, 2024

Michaud Mitsubishi responded

Mr. Fuller purchased a 13 year old Subaru WRX STI 6-speed with 123,000 miles. He also added a CareGuard Warranty with the purchase. Before vehicles are put for sale on our lot, they undergo a thorough safety/mechanical inspection. Our technicians repair and inspect any known concerns to the best of their ability. Unfortunately, after a little over a month of driving, there was engine failure. Luckily, the CareGuard warranty went to work. We explained to Mr. Fuller that CareGuard went into the engine to look inside and they found that the oil was golden and no sludge of any kind was evident. There is no way of knowing if an engine is going to fail, and that's why we recommend protecting every used vehicle purchase with a service contract. We were always pleasant with Mr. Fuller, giving him an accurate explanation of what Careguard was responsible to pay out on his claim, ( A used engine with approximately the same miles 100k) CareGuard was willing to pay the FULL amount for a similar engine for Mr. Fuller's Subaru. Only a small deductible required. Mr. Fuller was not satisfied and wanted a brand new engine. We stepped up and helped Mr. Fuller to get Careguard to pay $13,500 towards a brand new engine when their protocol was to pay for only a used engine. Then he requested we pay the difference on $5,000. We explained that is not how this works. We did everything we could to help Mr. Fuller deal with these issues.

May 04, 2024

Dealership Rating
Employee Rating

Brian Doherty did a great job handling the recent sale of my Outlander. He went above and beyond and went the extra mile literally for me, and I am so appreciative. I could not make it to the dealership to More

by cmakob14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 06, 2024

Michaud Mitsubishi responded

It's great to hear that Brian was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Michaud Mitsubishi! We are your feel-good dealership The Management Team

April 10, 2023

Dealership Rating
Employee Rating

Loved my car buying experience at Michauds. Easy. Laid back. No monkeying around. Dealing with everyone in the dealership was a pleasant experience, from start to finish. More

by Sgoncalves01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zack Michaud

Apr 11, 2023

Michaud Mitsubishi responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Michaud Mitsubishi! We are your feel-good dealership The Management Team

August 02, 2022

Dealership Rating
Employee Rating

Just purchased my second car with Michaud Mitsubishi, will never go anywhere else. Zach Michaud goes above and beyond for his customers to make sure we are satisfied. Any concerns I had or ever have they More

by Jtullercash
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zack Michaud , Bill Murphy

Aug 03, 2022

Michaud Mitsubishi responded

We are very happy Zack provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We are your feel-good dealership The Management Team

March 11, 2022

Dealership Rating
Employee Rating

This is the 4th Mitsubishi car I have bought. Extremely satisfied with all of them. Michaud Mitsubishi is an excellent dealership with a very helpful staff .Sales Business and Service department More

by Richpie
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zack Michaud

Mar 13, 2022

Michaud Mitsubishi responded

Thanks for your feedback on your recent visit to Michaud Mitsubishi. I'm glad to hear that Zach was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! We are your feel-good dealership The Management Team

Mar 13, 2022

Richpie responded

👍🏻👍🏻👍🏻👍🏻👍🏻⭐️⭐️⭐️⭐️⭐️

February 08, 2022

Dealership Rating
Employee Rating

Zack Michaud was my salesperson for my 2022 Mitsubishi Outlander that I dearly love. Zack went over and above to get me what I wanted and be sure all went well. Upon delivery, he took the time to help set More

by Sandrad
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zack Michaud

Feb 09, 2022

Michaud Mitsubishi responded

Congratulations on the purchase of your new 2022 Mitsubishi Outlander, Sandra! Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback. We're looking forward to sharing this fantastic five-star review with Zack and our crew. Thank you for choosing Michaud Mitsubishi, Sandra. We appreciate you helping to spread the word about us. We are your feel-good dealership The Management Team

January 28, 2022

Dealership Rating
Employee Rating

Zach, Mike and Bill are amazing. We had to say goodbye to our chevy. And thank god we did. We purchased a 2020 Outlander and fell in love. The team is outstanding. They take their time to get you the best de More

by LisaPavenski223
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zack Michaud , Mike O and Bill M.

Jan 29, 2022

Michaud Mitsubishi responded

Thank you, Lisa. It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Michaud Mitsubishi! We are your feel-good dealership The Management Team

December 22, 2021

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Employee Rating

Staff was great. Teamwork was awesome, Got financed for my 2019 Jeep Cherokee, when most other dealerships would not. Great Job. Pay this dealership a visit and leave HAPPY. Thanks Guys More

by hurdsr
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Moretti, Jim Murphy

Dec 22, 2021

Michaud Mitsubishi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We are your feel-good dealership The Management Team

September 18, 2021

Dealership Rating
Employee Rating

I been with the dealship since 2014. Have bought 4 cars since then. Would think of going anywhere else. More

by Dadadted
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zack Michaud

Sep 19, 2021

Michaud Mitsubishi responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about another positive experience working with Zack and Paul. Congratulations on your 4th new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! We are your feel-good dealership The Management Team

Sep 19, 2021

Dadadted responded

I have such great experience with this dealership since 2014.

March 02, 2021

Dealership Rating
Employee Rating

I bought a car from Zack as a wall-in on a busy Saturday morning and still got his utmost undivided attention. He was clear, professional, and very fast. I could tell he genuinely wanted to help me find the More

by Rob Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zack Michaud

Mar 02, 2021

Michaud Mitsubishi responded

Rob, Thank you for choosing Michaud Mitsubishi, your feedback and rating mean a lot to us. We're glad Zach was able to help, and we hope to see you again! We are your feel-good dealership The Management Team

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