Paul DaRocha
Paul DaRocha at Maus Nissan
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Paul DaRocha

Director of Owner Loyalty

Maus Nissan

3939 US Highway 19
New Port Richey, FL 34652

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4.2
49 Reviews

I am first and foremost a man of Faith, a Husband, and Father of two boys and two beautiful girls! I graduated from FSU, served as an Infantry Officer in Iraq, and was even a High School Math Teacher before joining this Amazing Team! Come visit Maus Nissan for a truly exceptional experience- Welcome to Our Family!

Dealership Experience

5 yrs, 6 mos

Industry Experience

9 yrs, 5 mos

Specialties & Trainings

Cardone Management Training, All State Finance and Compliance, MotorTrend Certified

4.2

49 Reviews

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49 Reviews of Paul DaRocha

March 09, 2025

Dealership Rating
Employee Rating

Very clean and courteous however Michael gave me 1 key. Hey said he would track down second and call me. He never did and I called him and he said, oh well can’t find it, YOU have to come and purchase anot More

by nanandpopduncan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 11, 2025

Maus Nissan responded

We can see that you are upset, and apologize if you feel as though you've had a bad experience, Mrs. Duncan. This is the first we've heard about your concern, and would like the opportunity to help get this addressed for you. We are having management speak with your salesperson, and review everything that happened, and they will reach out to you shortly, if they haven't already. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

February 22, 2025

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Mike presented himself in a very professional manner, he was very knowledgeable and helped my wife and I select are new Kicks. Jaryd was also very helpful in the finance department by presenting me with all More

by rhhjr6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 22, 2025

Maus Nissan responded

Congratulations on the purchase of your brand new 2025 Kicks from us at Maus Nissan, Harrell family! We appreciate the opportunity to earn your trust, and we thank you for your kind words. Mike and Jaryd are both phenomenal - thank you for recognizing them! We are overjoyed that you are so happy, we we look forward to serving you for years to come - so please let us know if there's ever anything we can do for you! Welcome to our Maus Family, enjoy your new ride, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

February 19, 2025

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Fantastic experience from start to finish! Every staff member was super helpful, knowledgeable, personable and friendly. I’m so happy with my purchase! Will recommend to all my friends and fam More

by stefanie.sordjo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 22, 2025

Maus Nissan responded

Congratulations on the purchase of your brand new 2025 Kicks from us at Maus Nissan, Stefanie! We appreciate the opportunity to earn your trust, and we thank you for your kind words and recommendation! All our staff are dedicated to providing you with a truly exceptional experience, and treating you like family! We are overjoyed that you are so happy, and we look forward to serving you for years to come - so please let us know if there is ever anything you need! Welcome to our Maus Family, enjoy your new vehicle, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

January 19, 2025

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The deal was fair and easy,and all involved were very courteous and professional.i anyone is looking for a vehicle maus Nissan is the place to go More

by jbfrentz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jaryd Gerhart, Jason Rowland , Adam

Jan 22, 2025

Maus Nissan responded

Congratulations on the purchase of your brand new 2025 Rogue from us at Maus Nissan, Frentz family! We appreciate your continued trust, and we thank you for your kind words and recommendation! We are thrilled that you are so happy, and look forward to serving you for life - so please let us know if there's ever anything we can do for you! Thank you for being such an important part of our Maus Family, enjoy your new SUV, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

December 30, 2024

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Employee Rating

They are a good company. They go above and beyond to help somebody out.I would request you guys to anybody and hopefully I'll be able to be a repeat customer More

by eagleshomw1970
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 31, 2024

Maus Nissan responded

Congratulations on the purchase of your new vehicle from us at Maus Nissan, Craig! We appreciate the opportunity to earn your trust, and we thank you for your kind words. We're thrilled that you are so happy, and we look forward to serving you for years to come - so let us know if there's anything w e can do for you. Welcome to our Maus Family, have a blessed day, and a very Happy New Year! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

December 04, 2024

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Everyone at the dealership was great. Ben did a fantastic job. He worked with me to find the exact vehicle that I liked. He was great. You need more like him.. I was very happy when I lef More

by syharris51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Antonio Millan, Jason Rowland , Ben Thomas

Dec 04, 2024

Maus Nissan responded

Congratulations on the purchase of your brand new 2025 Kicks from us at Maus Nissan, Ms. Harris! We appreciate the opportunity to earn your trust, and we thank you for your kind words. Ben and Antonio, and the whole team, all do a phenomenal job taking care of our guests - thanks for recognizing them! We are thrilled that you are so happy, and look forward to serving you for years to come - so please let us know if there's ever anything we can do for you! Welcome to our Maus Family, have a blessed day, and enjoy your new ride! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

November 18, 2024

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Employee Rating

The best dealership overall that I have dealt with. Sales and especially service are excellent. More

by LIF012949
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Chabator, Eddie Aguayo , Matt Boylan

Nov 19, 2024

Maus Nissan responded

Congratulations on the purchase of your brand new 2025 Frontier from us at Maus Nissan, Mr. Lawrence! We deeply appreciate your continued trust, and look forward to serving you and yours for life - so please let us know if there's ever anything we can do for you. We thank you for being such an impor tant part of our Maus Family, and hope you enjoy your new truck! Have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 113

October 20, 2024

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Employee Rating

They scammed me with a car that was worth 16,000 dollars and they sold it to me for 26,000. When I complained, the manager told me to call him and he never answered me. If you don't want to be scammed, don' More

by gilberto_diaz43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Nov 09, 2024

Maus Nissan responded

Sir, no one scammed you. Your vehicle was sold to you over a year ago, at wholesale-to-the-public pricing. Unfortunately, you attempted to trade out of the vehicle now, only to discover that it had depreciated in value, after a year and many more miles later, and that you currently owe more than it' s cost in the market. We have no control over the market, and it might just not be the best time for you to trade. As far as your ability to refinance to lower your interest rate and/or payment: you are free to ask any lender, but it will always be subject to their approval, and will take into consideration many factors, including your credit, again, which we have no control over. As far as communication is concerned- we are very responsive, and will be happy to reach out to you, again. Have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

October 20, 2024

Dealership Rating
Employee Rating

They scammed me with a car that was worth 16,000 dollars and they sold it to me for 26,000. When I complained, the manager told me to call him and he never answered me. If you don't want to be scammed, don' More

by gilberto_diaz43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 25, 2024

Maus Nissan responded

Sir, no one scammed you. Your vehicle was sold to you over a year ago, at wholesale-to-the-public pricing. Unfortunately, you attempted to trade out of the vehicle now, only to discover that it had depreciated in value, after a year and many more miles later, and that you currently owe more than cost in the market. We have no control over the market. It might just not be the right time to trade. As far as your ability to refinance to lower your interest rate and/or payment: you are free to ask any lender, but it will always be subject to their approval, and will take into consideration many factors, including your credit, again, which we have no control over. As far as communication is concerned- we are very responsive, and will be happy to reach out to you, again. Have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

October 19, 2024

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Employee Rating

Issues with pre-certifird truck not even two days after purchase. Just completed 3rd service visit in 1.5 months. Service people have been very positive and friendly but that doesn’t make up for the proble More

by etyson00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 26, 2024

Maus Nissan responded

Mr. Tyson, we can see that you are frustrated, and apologize for any inconvenience. We are having management look into the history of this, to see if there is anything more that can be done to assist you. Please let us know if you have any other questions, and we will be happy to help. Have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

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