Paul Cunha

Just sold my 2017 911 to South Shore Here are the facts...had my 911 listed on the web, got a text offer, well the process could not have gone better, very professional and super good ser Here are the facts...had my 911 listed on the web, got a text offer, well the process could not have gone better, very professional and super good service. They picked up my Porsche and in a matter of days i received a check.The arrangements went exactly as explained, i was a little reluctant since i am located in Virginia and dealing with an expensive car, but everthing went extremely well. Vladimir and his team are committed to good service. More

Report | Print

Fantastic customer service Nicholas is fantastic when it comes to the customer relationship. He knows how to go above and beyond and to him the relationship starts after the sal Nicholas is fantastic when it comes to the customer relationship. He knows how to go above and beyond and to him the relationship starts after the sale and he truly cares about his customer’s experience. His GM Paul Cuhna, the service manage Mike Jamal and Service adviosr Chris Conrad are all amazing people as well. All these gentlemen go above and beyond for their customers, and I highly recommend doing business with them. More

Report | Print

Very helpful and pleasant! I visited Porsche of south shore to look at the 2019 Cayenne. The car was not available in their inventory but Arnolda and her team explained and guid I visited Porsche of south shore to look at the 2019 Cayenne. The car was not available in their inventory but Arnolda and her team explained and guided me through all the specs and new available feature for the Cayenne and I was able to place my order and have the car built to my expectations. It was an easy and pleasant transactions. Cant wait for my car to arrive! I definitely recommend visiting them if you are looking to spend less time in a dealership and walk out stress free with the car that matches your needs. More

Report | Print

Excellent experience dealing with Nick! Visited the dealership and I wasn't sure if a Porsche was wanted I wanted, however after sitting with Nick and having him show me the Macan S I decide Visited the dealership and I wasn't sure if a Porsche was wanted I wanted, however after sitting with Nick and having him show me the Macan S I decided that I had to have it. I'm loving this vehicle. More

Report | Print

Steer Clear Flew out from California for business in the city and took the train out to Freeport. Nick, the sales associate, was extremely pleasant and even had m Flew out from California for business in the city and took the train out to Freeport. Nick, the sales associate, was extremely pleasant and even had me picked up at the train station to see the Panamera I was interested in. Drove it, liked it but found several serious scratches and scrapes on the exterior that needed addressing. Nick assured me that they would take care of all of the cosmetic defects if I decided to buy it and they'd ship it for free to my home in So Cal. Negotiated a fair price and then the fun began. Nick informed me that they had completed the repairs and sent some marginal quality photos that made it impossible to see if the defects had been repaired properly. I informed Nick that the quality of the 7 photos were not adequate enough for me to make out the repairs and could he take 3 more from various angles. Guess that was it for Nicks professionalism and customer service. He got snippy and wouldn't do it. I told him, once again, why I needed 3 more pics with the latest ones having a reflection which obscured the area in question. Instead of trying again he informs me that iPhones don't take great pics and he wasn't doing it. I decided to contact his boss Farzan explaining that all I needed was 3 more photos and we could complete the deal. Farzan told me I was being unreasonable and that I really wasn't interested in purchasing said vehicle despite my bank attempting to arrange payment. He also mentioned that Nick's customers loved him which I agreed and told him that up until today, Nick had been great. Farzan ends his e-mail by telling me more or less to get lost and tough luck. Personally I think they couldn't get the scratches out and didn't want to put it on film and look bad. GM Paul did respond to one of my messages but talked in circles and didn't say much, again with no real explanation. Whole process was bizarre and I'd recommend avoiding this place especially if you're from out of state. As a PS, they took a $500 deposit on 04/27/18 and as of 06/07/18 still has not been returned. Not surprised at all. More

Report | Print