Paul Clafin
Paul Clafin at Sport Mazda

Paul Clafin

Mazda Certified Service Consultant

Sport Mazda

9786 S. Orange Blossom Trail
Orlando, FL 32837

4.8
233 Reviews
4.8

233 Reviews

Write a Review

233 Reviews of Paul Clafin

February 15, 2025

Dealership Rating
Employee Rating

Customer service is always great there. With all the customers Paul deals with, I'm amazed at how he remembers and asks about minor details from previous visits. More

by Gunner100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 08, 2025

Dealership Rating
Employee Rating

Service Department is very good. Especially my service advisor Paul. He is very professional and great at what he does. More

by Rorick73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Suranovich

Feb 12, 2025

Sport Mazda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sport Mazda South. Please don't hesitate to reach out if there's anything additional we can do for you.

January 29, 2025

Dealership Rating
Employee Rating

My car broke down in Gainesville, Florida. I was told by the Gainesville Mazda that it would take a few days for them to even look at my car. I had my car towed to Sports Mazda in Orlando beca More

by Taylor8299
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2025

Sport Mazda responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 29, 2025

Dealership Rating
Employee Rating

Thank you to Paul and tech Carlos for all their amazing work, attention and help. More

by Shianna Rivera
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Suranovich, Luis Resende

Jan 31, 2025

Sport Mazda responded

Hi Shianna, thank you for your kind review; we are happy to pass along your comments to the team here at Sport Mazda South! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 27, 2025

Dealership Rating
Employee Rating

I don't know, but I'm getting used to Sport Mazda's excellent service. Had a couple of our Mazda's serviced last weekend (Mazda 6 and a Mazda 3) and everything went well. Luis is always a service-orien More

by Jojo Macaraeg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Resende

Jan 29, 2025

Sport Mazda responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 17, 2025

Dealership Rating
Employee Rating

Customer service is the worst of the worst. I will not come back to dealership More

by Ninarivasn
Service Communication
Recommend Dealer
No

Other Employees Tagged: José Colón, Dylan Sanchez

Jan 23, 2025

Sport Mazda responded

Hello. This is Jay Mealey. I appreciate you leaving some feedback. I am always looking for ways to help our team get better at customer service. I would really like to learn more about what led to your review. Could you email me at jaymealey@gmail.com with some more details about your experience? I would like to help turn it around if possible. Anytime you have a problem or need anything, I am here to help. Jay Mealey / Owner

January 08, 2025

Dealership Rating
Employee Rating

Thank you Paul for always giving the best service and support. He is the best! More

by Deanna Velez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2025

Sport Mazda responded

Hi Deanna, thank you for your kind review; we are happy to pass along your comments to the team here at Sport Mazda South! Until the next time we meet, take care!

January 06, 2025

Dealership Rating
Employee Rating

I have been taking my Mazda CX-5 here for service since I bought it used in 2020 at this dealership. I have had all positive experiences. Paul C. is a courteous, professional and a helpful service consultant More

by gina18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2025

Sport Mazda responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 21, 2024

Dealership Rating
Employee Rating

We recently purchased a 2025 CX-70 and we can confidently say this is the best dealership we’ve ever worked with. Kerwin in Sales is absolutely top-notch! From the moment I walked in, he treated us with P More

by Will & Jessica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 23, 2024

Sport Mazda responded

Hi Will, thank you for your kind review; we are happy to pass along your comments to the team here at Sport Mazda South! Thanks for the recommendation, and have an amazing day!

December 19, 2024

Dealership Rating
Employee Rating

Service department is a disaster…. They don’t show any respect to a customer and no one ( manager) “ can forward to find out what is the situation. More

by Jaime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 21, 2024

Sport Mazda responded

Hello Jaime. This is Jay Mealey. I appreciate your feed back and I really appreciate you being a Sport Mazda customer. I am very sorry that you were not happy with your experience. I expect all of my staff to treat our customers with respect. I am here to help resolve any issues yo have. Could you email me at jaymealey@gmail.com with some more information about what happened. I would like to help in any way I can. Thanks again for being a Sport Mazda customer. Jay Mealey / Owner

1
...

Dealership Inventory (557 Vehicles)

new 2025 Mazda CX-50 car, priced at $34,560
2025 Mazda CX-50
new
Red Crystal exterior
Automatic
All-wheel Drive
new 2025 Mazda CX-5 car, priced at $30,740
2025 Mazda CX-5
new
Jet Black Mica exterior
Automatic
All-wheel Drive
new 2025 Mazda CX-5 car, priced at $36,270
2025 Mazda CX-5
new
Rhodium White Metallic exterior
Automatic
All-wheel Drive
new 2025 Mazda CX-5 car, priced at $41,273
2025 Mazda CX-5
new
Jet Black Mica exterior
Automatic
All-wheel Drive
new 2025 Mazda CX-5 car, priced at $38,025
2025 Mazda CX-5
new
Rhodium White Metallic exterior
Automatic
All-wheel Drive
used 2023 Mazda CX-9 car, priced at $26,993
2023 Mazda CX-9
used
Snowflake White Pearl Mica exterior
Automatic
All-wheel Drive