Paul Clafin
Paul Clafin at Sport Mazda

Paul Clafin

Mazda Certified Service Consultant

Sport Mazda

9786 S. Orange Blossom Trail
Orlando, FL 32837

4.8
237 Reviews
4.8

237 Reviews

Write a Review

237 Reviews of Paul Clafin

February 21, 2025

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Employee Rating

Kerwin is the real MVP. Thank you for all your help with my car purchase. Will definitely recommend More

by Natalyfandino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 24, 2025

Sport Mazda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sport Mazda South. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 20, 2025

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I am a long time customer of Sport Mazda and can’t say enough great things about the service team. Between the advisors, technicians and parts team, they create a really cohesive environment in which I’m More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Mendez, Bob Suranovich , Lorenzo Rivera

Feb 24, 2025

Sport Mazda responded

Hi Greg, thank you for taking the time to let us know how we did. We hope you have a great day!

February 19, 2025

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Employee Rating

Muhammad Waqar, took very good care of me today while deciding if I should trade in my car. Explained everything very well which made the decision easy. Thank you. More

by Lynn
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Muhammad Waqar

Feb 21, 2025

Sport Mazda responded

Hi Lynn, thank you for your kind review; we are happy to pass along your comments to the team here at Sport Mazda South! We are always more than happy to assist you if anything else comes up. Take care!

February 18, 2025

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Employee Rating

3rd vehicle I have purchased with Kerwin and all 3 times has always treated us with respect and courtesy. Never pushy and gets you what you are looking for in a vehicle. More

by Will
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 21, 2025

Sport Mazda responded

Hi Will, we're happy you found our staff to be so supportive during your experience here at Sport Mazda South. We are always more than happy to assist you if anything else comes up. Take care!

February 15, 2025

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Customer service is always great there. With all the customers Paul deals with, I'm amazed at how he remembers and asks about minor details from previous visits. More

by Gunner100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2025

Sport Mazda responded

Hi, we are pleased to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 08, 2025

Dealership Rating
Employee Rating

Service Department is very good. Especially my service advisor Paul. He is very professional and great at what he does. More

by Rorick73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Suranovich

Feb 12, 2025

Sport Mazda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sport Mazda South. Please don't hesitate to reach out if there's anything additional we can do for you.

January 29, 2025

Dealership Rating
Employee Rating

Thank you to Paul and tech Carlos for all their amazing work, attention and help. More

by Shianna Rivera
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Suranovich, Luis Resende

Jan 31, 2025

Sport Mazda responded

Hi Shianna, thank you for your kind review; we are happy to pass along your comments to the team here at Sport Mazda South! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 29, 2025

Dealership Rating
Employee Rating

My car broke down in Gainesville, Florida. I was told by the Gainesville Mazda that it would take a few days for them to even look at my car. I had my car towed to Sports Mazda in Orlando beca More

by Taylor8299
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2025

Sport Mazda responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 27, 2025

Dealership Rating
Employee Rating

I don't know, but I'm getting used to Sport Mazda's excellent service. Had a couple of our Mazda's serviced last weekend (Mazda 6 and a Mazda 3) and everything went well. Luis is always a service-orien More

by Jojo Macaraeg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Resende

Jan 29, 2025

Sport Mazda responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 17, 2025

Dealership Rating
Employee Rating

Customer service is the worst of the worst. I will not come back to dealership More

by Ninarivasn
Service Communication
Recommend Dealer
No

Other Employees Tagged: José Colón, Dylan Sanchez

Jan 23, 2025

Sport Mazda responded

Hello. This is Jay Mealey. I appreciate you leaving some feedback. I am always looking for ways to help our team get better at customer service. I would really like to learn more about what led to your review. Could you email me at jaymealey@gmail.com with some more details about your experience? I would like to help turn it around if possible. Anytime you have a problem or need anything, I am here to help. Jay Mealey / Owner

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