Paul Carter

Ed Morse Honda is the absolute worst dealership I have ever dealt with. I went to Ed Morris Honda to buy my son a car. I told the salesman I wanted to put down 2K when asked. He said I’ll be right back an ever dealt with. I went to Ed Morris Honda to buy my son a car. I told the salesman I wanted to put down 2K when asked. He said I’ll be right back and less than five minutes later the finance manager comes outside telling me I need to put down another $3000 because that’s what the bank is requiring. He told me that Ally bank approved my loan. I told the dealership that I would be back Monday afternoon to purchase the car as it was a Saturday and the bank is closed on Sunday. When I called Monday after I got out of work at 5 o’clock to let them know I was going to head up there they told me that somebody at that exact moment was there purchasing the vehicle. They told me they had another one exactly like it coming in on the truck in 2 days and that they would put my name on it. So I drove up to the dealership to purchase the car when I got there they told me the car was not available that they dealer traded it. They said they had no cars and suddenly the salesman told me They just had one come off the truck in a different color and model but I had to come back in the morning to pick it up so they’re able to log the car into their system. When I sat with the finance manager Mr. Lovett he told me that he can get me a better rate from a different bank if I put down an additional $400 more so I did. Come to find that there was never another offer made by another bank that Ally bank was the only company that accepted my financing. When I called back three weeks after taking possession of the car, I spoke with Ralph Simon finance director and asked him why I paid an additional $400 when Ally bank was the only bank that approved my financing. I received six letters in the mail from different financial institutions telling me that they regret to inform me that they could not finance my vehicle. So there was never a second offer and Mr. Lovett lied to me, committed fraud, and robbed me for $400 more. This is the worst dealership I have ever been to. They will do everything they can to get as much money out of your pocket as possible at any and all cost. BEWARE They Gave my Social Security number to six different finance companies that each ran a hard inquiry on my credit. When I called Ed Morris back I asked to speak to the general manager David or Ted Morris the owner. A gentleman named Paul answered the phone said he was the manager and asked if he could help me I said no thank you I’d like to speak to David. He told me David was not available I asked him if he would leave David a message to call me Paul then went on to ask me what this was pertaining to and I told him that I would like to discuss it with David. He then got very hostile with me on the phone and hung up on me. I called back four or five times and each time got sent to voicemail.Don’t be fooled by these clowns …… More

Report | Print

I wish I could put no stars I had a horrible experience they did the usual butter you thinking your stupid and don’t know any better they tried to put me in a car the was way out of my budget they lied abo they did the usual butter you thinking your stupid and don’t know any better they tried to put me in a car the was way out of my budget they lied about the numbers until I asked for a break down and found out the truth! These people give Honda a bad name! More

Report | Print

I had a hard situation with my Nissan getting totaled. I went to Rich because I was referred by a friend to see him. He’s very professional and made sure that I was happy with my buying process. I got a use went to Rich because I was referred by a friend to see him. He’s very professional and made sure that I was happy with my buying process. I got a used 2018 Accord from him and I love it. I left feeling I got a good deal and great service along with it. Ralph assisted me with the finalizing paperwork and he was a lot of fun to work with and helped me out so much. I can’t say enough good things about this dealership and Rich. You won’t be disappointed going there and knowing you don’t have to do the back-and-forth. More

Report | Print

Another great lease deal from Ed Morse Honda Caring, professional people from A to Z. You just really get what a car-buying experience should be for the customer. For proof: this is our sixth con Caring, professional people from A to Z. You just really get what a car-buying experience should be for the customer. For proof: this is our sixth consecutive CR-V lease from Ed Morse Honda. More

Report | Print

I would highly recommend Ed Morse Honda! Everyone at this dealership is extremely helpful and knowledgeable. My sales associate, Rich Grogan, was truly wonderful to work with. He helped me every step of the dealership is extremely helpful and knowledgeable. My sales associate, Rich Grogan, was truly wonderful to work with. He helped me every step of the way with purchasing my new car. This is the second vehicle I’ve bought from Ed Morse Honda and I recommend this dealership to all of my friends and family. More

Report | Print

purchase new vehicle Purchased Honda Accord EX, starting with Sales John Maker, Paul Carter gave excellent service by explaining all features of Honda accord 2019. Alre Purchased Honda Accord EX, starting with Sales John Maker, Paul Carter gave excellent service by explaining all features of Honda accord 2019. Already recommend this dealership to my friend and family. More

Report | Print