Paul Carmona | Page 12

Special out of state experience Coral Springs Audi has a great team of customer service motivated individuals. I recently went through a pleasant experience buying an 2007 A6 Quattro Coral Springs Audi has a great team of customer service motivated individuals. I recently went through a pleasant experience buying an 2007 A6 Quattro. Over the past months I had worked with may different dealers through out the country but I was unable to develop a working relationship as I did with Coral Springs Audi team. Once I commented to the purchase, I was guided through the process with questions answered and apprehension but at ease. This was primarily done by my Audi representative Paul Carmona. He informed me of the process and offered assistance to help avoid any unforeseen road blocks. Once I booked my flight to Fort Lauderdale, we communicated via email and text to satisfy all of the dealership requirements before I arrived. At one point I had issues sending my attached documents for insurance, Driver Licence and Paul quickly gave me an alternate email which allowed me to successfully send the documents. The next morning I flew out of Kansas City and was greeted with a text before the plane took off asking if I was still on schedule. The similar followups occurred through out the flight which put me at ease on what to expect upon arrival. Once the plane got near the Fort Lauderdale International airport the pilot/plane experienced some intense thrunderstorms. So severe that we circled the airport for about 40 min's. The Pilot eventually got on the intercom and let the passengers know that the storms were to severe and they were running low on fuel and would have to divert to Palm Beach. Upon landing I called my Audi rep (Paul Carmona) to let him know of the situation and that the airlines had no ETA on when we would arrive in Fort Lauderdale. Paul said that Palm Beach was about 40 minutes with traffic and weather but he could come out to pick me up so they could get me on the road to KC. So I took him up on it and he arrive at the Palm Beach airport 30 min's later in my Audi A6. It was nice to see and test drive the vehicle with the weather which confirmed to me that this was the right purchase. The ride to the dealership was enjoyable Paul is very good with conversation bringing up current events, local facts and discussions. Once I arrived at the dealership my experience continue with the purchase process being what had been discussed before leaving KC which was a big relief. I had an enjoyable experience with Audi of Coral Springs and plan to come back to Florida in the future to purchase vehicles. Thanks for everything. Rob Sloop Go Royals!! More

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First Audi experience Stepping into the dealership for the first time, I must admit, was a little intimidating but Paul made my friend and I feel very welcome. He walked me Stepping into the dealership for the first time, I must admit, was a little intimidating but Paul made my friend and I feel very welcome. He walked me through the entire process of leasing indepth so that I could fully understand the decision I was making. I then test drove the A3 and fell in love. Paul worked very hard to keep within my budget and, although we could not I am still very confident in my decision. Everyone else who I encountered throughout my time there was quite pleasant. Overall good experience. More

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Great experience This is the second time we interacted with the Audi Coral Springs and we were lucky to work with Paul Carmona. He listened to our requirements and he This is the second time we interacted with the Audi Coral Springs and we were lucky to work with Paul Carmona. He listened to our requirements and he tried to accommodate the majority of it. He has been very helpful and friendly. And of course, great product! We love our Q3. More

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