Paul Brown

Very professional service no BS. Respect-full knowledgeable staff. Great follow thru all around good car buying experience Respect-full knowledgeable staff. Great follow thru all around good car buying experience More

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Found a really nice used 2014 Jeep Grand Cherokee online contacted them through the internet was assigned to Arthur Gordon. He was fabulous, I do lots of research so Arthur didn’t have to do much to sell me contacted them through the internet was assigned to Arthur Gordon. He was fabulous, I do lots of research so Arthur didn’t have to do much to sell me on it. But was nice to see that we could take the test drive alone. Although the car wasn’t detailed yet per Arthur it was very very clean. Need a Benz go to Mercedes Benz of Shrewsbury Massachusetts a family owned business More

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Great experience at this dealership!!! Arthur is the person you want to buy your car from. He is very experienced and knowledgeable. He worked with me and my husband Sidd to get us the car we wanted and person you want to buy your car from. He is very experienced and knowledgeable. He worked with me and my husband Sidd to get us the car we wanted and offered the best pricing. It’s a been an absolute pleasure to work with him. We bought 2 cars and Arthur was patient with us all along. I would go back to this dealership/ Arthur in the future. More

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5 stars plus +++++Kudos to Arthur for a great buying 5 stars plus +++++ Kudos to Arthur for a great buying experience. Dealing with Artie was an absolute pleasure. He is friendly, knowledgeable, efficie 5 stars plus +++++ Kudos to Arthur for a great buying experience. Dealing with Artie was an absolute pleasure. He is friendly, knowledgeable, efficient, and not high pressure at all. And working with Paul when closing the deal was such a smooth transaction. They both made the purchasing process very easy and I couldn't be happier with my new vehicle. I will definitely purchase from them in the future and would recommend them to anyone looking for a new car. More

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They went above and beyond to get my wife’s GLS in time for Christmas and bent over backwards to make sure we were satisfied. Great experience! for Christmas and bent over backwards to make sure we were satisfied. Great experience! More

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I bought/leased many cars including Acura, BMW, Honda, Infinity, and Toyota but I wanted to try Mercedes this time. Mercedes of Shrewsbury gave me the best price and I drove an hour and went to this pl Infinity, and Toyota but I wanted to try Mercedes this time. Mercedes of Shrewsbury gave me the best price and I drove an hour and went to this place after they gave me a good price and a fair trade in value for my BMW. I had a great experience! This place was excellent! My salesman Mike Lemming was GREAT! He was very knowledgeable, kind, and very friendly. Absolutely no pressure and very patient. He communicated with me throughout and worked very hard until everything was finished. Paul, a business manager, was good, too! I usually hate seeing business managers because they often have other interests but he was different. He was a ‘normal’ person. Tim, a sales manager, was excellent! He gave me a fair trade-in value for my car and we talked about family, etc. Overall, it was one of the best experiences I ever had in buying a car!!! More

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Jaime was a pleasure to deal with. Not high pressure - answered all the questions we had. Totally knowledgeable. Would buy a car from him again. answered all the questions we had. Totally knowledgeable. Would buy a car from him again. More

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Dealing with Andrzej was an absolute pleasure. He was knowledgable, efficient, and not high pressure at all. The other folks I spoke to in the dealership were the same. I wouldn't hesitate to buy another knowledgable, efficient, and not high pressure at all. The other folks I spoke to in the dealership were the same. I wouldn't hesitate to buy another car here. More

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Great customer service ... Arthur was very friendly and informative with our purchase of a Mercedes e300 . Everything was done so smoothly from searching , testing drive , and financing..thank you guys for informative with our purchase of a Mercedes e300 . Everything was done so smoothly from searching , testing drive , and financing..thank you guys for a awesome experience at your facilities... More

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This has been such a bad experience with Wagner Motors. From the auto body shop to the overall service of the car dealership. From The Body Shop not being honest with what needed to be done and the time fr From the auto body shop to the overall service of the car dealership. From The Body Shop not being honest with what needed to be done and the time frame that the car would be ready. To the dealership not disclosing that the car had 2 accident claims on it. I have since traded in the car and I have been waiting seven weeks for a refund of my extended warranty and when I contacted the warranty company myself, the contract was still active. . The car was lovely except it needed to be babied and I had asked that question prior to purchasing and was told no. It just seems that customer service was a really bad issue for me with this dealership and for being a Mercedes dealer it was not worth the time and money to have the experience of owning a Mercedes. More

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