Paul Bounds

I Highly Highly suggest not buying a pre-owned vehicle from this dealership!!!! They are doing bad business and do not care about customers!!!! My car with only 80K miles broke down a few days after ownin from this dealership!!!! They are doing bad business and do not care about customers!!!! My car with only 80K miles broke down a few days after owning and they refused to work with me or even meet half way, I have friends who are mechanics and ALL stated that it would have had foreseen issues that caused the $5000 fix but this dealership wiped there hands clean and continues to screw people over!!!! DO NOT BUY FROM THEM!!!! The only good person at the dealership was Larry. More

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Couldn’t ask for a better buying experience. We purchased a used 2019 Rogue from McClarty Daniel a few years back and received the same no hassle, no pressure experience, but it was the service We purchased a used 2019 Rogue from McClarty Daniel a few years back and received the same no hassle, no pressure experience, but it was the service after the sale that brought us back. Paul Bounds and his crew in service are awesome. I live an hour away so it’s important to me to be able to get in and get out in a reasonable time. They always accommodate me. So……when it was time for a new SUV, there was only one place to go. Our salesman, Billy, and the sales manager, Josh, were a pleasure to deal with. The F&I experience was no different. Billy took the time to go over all the bells and whistles on our new Pathfinder Platinum with the wife and made sure she understood everything. He also went over the owners manual and quick reference guide. The vehicle was clean and ready to go when we arrived…….as promised. Excellent dealership and staff from sales to service. Would highly recommend McClarty Daniel to anyone in the market for a new or used vehicle or service. More

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HONOR & INTEGRITY As an 11 + year customer who has purchased and had my 4 vehicles with McLarty-Daniel Service Departments (Nissan & GMC). Let me first say thank you to Mr. Paul Bounds and Charles purchased and had my 4 vehicles with McLarty-Daniel Service Departments (Nissan & GMC). Let me first say thank you to Mr. Paul Bounds and Charles Edward of the Service Department at McLarty-Daniel Nissan. You have restored my faith in the Service Department with your actions yesterday. Previously, an interaction we had was not positive. Based upon a misunderstanding, we toiled with this issue for 5 months. Yet, Paul and Charles showed patience, and diligence, expertise and consistency in resolving this matter. What these two men did yesterday was nothing short of honorable and showing integrity to resolve my problem concerning my 2008 Mini Clubman. While the vehicle was towed in and the diagnostic took nearly 3 months. Yesterday, they detailed the issues at hand which made sense and enlightened me on the unique issues associated with this car. Let me emphasize this: McLarty-Daniel Nissan Service Department has the expertise and capability to repair any make and model car that is brought to them. In many cases, their Service Department is less expensive than other smaller service providers. They perform their services with regard to cost-saving measures and Paul was very upfront with the cost of repairs. As I thought that the repair needed was one issue, the Service Department spent the time and no extra cost to properly diagnose the real issue and saved me probably nearly $3200. Admittedly, I wrote some pretty negative reviews previously, and for that McClarty- Daniel Nissan made sure they stepped up and resolved the issue. This despite the pressure a bad review can cause to their reputation. My actions were done out of frustration and lack of understanding. I would emphatically, highly recommend the Service Department of McClarty-Daniel Nissan. If you have a question or a concern, Paul Bounds the Service Manager will make sure the issue is resolved and to your eventual satisfaction. My only caveat in all of this, is to make sure you understand the recommended service and associated warranties. Paul will advocate for your protection. In a world where the consumer has to exercise due diligence and make businesses accountable, McLarty-Daniel Nissan Service Department restored their honor and integrity, and I am grateful for their looking out for their customer. Thank you Paul and Charles for resolving our issues and I am grateful. C.A. Byers-Brown More

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I had a few good experiences. Overall, I would give zero stars, if I could. My experience with this dealership has escalated to the point of the Better Business Bureau. Just know, Overall, I would give zero stars, if I could. My experience with this dealership has escalated to the point of the Better Business Bureau. Just know, it is “normal” for brand new 2024 Nissan Altimas to shift incorrectly from the 3rd and 4th gears. Per the Service Manager, Paul, there is “nothing they can do about it.” Please know, you are expected to do your own due diligence on specifics of each vehicle. They “solved” the issue of my brand new screen flickering/strobing- the issue was back a week later and I have yet to receive the requested documentation on services performed. Per Tionie, Owner Loyalty Manager, sales staff are “only going by the training that is given from Nissan about their product.“ So, McLarty Daniel does not train their sales team on the specifics of the models they are selling? I was relayed false information regarding the capabilities of my vehicle and they offered absolutely no recovery. I’ve actually been waiting for over a month to hear from the one who does have authority to offer recovery, Austin Williams. More

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Do not use or trust the service department! Gave them 2 chances and will never be back. First time they said my (fairly new) car needed thousands in work. Second opinion proved that false. The Gave them 2 chances and will never be back. First time they said my (fairly new) car needed thousands in work. Second opinion proved that false. The most recent visit was beyond frustrating. They are well aware the ball was dropped many times. I’m just done. More

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Paul Bounds performance exceeded all expectations. His attention to detail and transparency throughout the entire process while my car was being repaired was the best I’ve ever experienced. Paul’s c His attention to detail and transparency throughout the entire process while my car was being repaired was the best I’ve ever experienced. Paul’s commitment to customer satisfaction is admirable. He went above and beyond to keep me well-informed and making sure I was truly satisfied before I left. I highly recommend visiting Paul for any service needs. More

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Brought in my BMW for tires not in stock at BMW dealer, Mr Bounds went above to find the ones I needed and had them Installed for me same day no hassle no over cost pricing!! I will be back!! Mr Bounds went above to find the ones I needed and had them Installed for me same day no hassle no over cost pricing!! I will be back!! More

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Great service, Paul bounds took great care of me in service, recommend to anyone looking to service or purchase a vehicle. service, recommend to anyone looking to service or purchase a vehicle. More

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Great place to do business and great pricing! !! It was a pleasure doing business with him. The service Director Paul Bounds was excellent to deal with. !! It was a pleasure doing business with him. The service Director Paul Bounds was excellent to deal with. More

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It was amazing serve great people the best Experience with McCarty, Daniel by fare and I won’t change I will by my next Vehicle there with McCarty, Daniel by fare and I won’t change I will by my next Vehicle there More

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