Paul Bateman
Paul Bateman at Reliable Nissan

Paul Bateman

Finance Director

Reliable Nissan

9951 Coors Boulevard Northwest
Albuquerque, NM 87114

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4.5
114 Reviews
4.5

114 Reviews

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114 Reviews of Paul Bateman

February 17, 2026

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Employee Rating

I have never dealt with a more unprofessional dealership. Everyone passes the buck to someone else. No one is ever available for consult when you have an issue. I bought my new car from them that evening fou More

by medmiston3565
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 19, 2026

Reliable Nissan responded

We strive to provide professional, attentive support for every vehicle purchase and service visit. Our team works to address concerns thoroughly and ensure customers feel informed and supported. Feedback like this helps us review processes and reinforce accountability across all departments. Please contact Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com so we can connect directly.

February 12, 2026

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Be very cautious and make sure you record and document everything. Get everything thing in writing. Make sure you check everything before you sign. Very deceitful and every single person you talk to will More

by Dragonflyelements@hotmail.com
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Feb 13, 2026

Reliable Nissan responded

We are concerned to hear about the challenges you experienced during your visit, and we are sorry to hear that you feel we fell short. We would appreciate the opportunity to discuss your concerns further and work toward a resolution. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can address these matters directly with you.

January 05, 2026

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He's a good guy. You can just see that he cares about the customer. He did a great job at giving me an excellent deal on a wonderful car as well as cared more about m More

by Angelo
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Sophia Salazar, Gabriel Moya, Ramon Mendoza, Jesse Flores, Daniel Guereque, Brandon Adrian , David Barrera, Christopher Gonzales, Dylan Iuculano

Jan 07, 2026

Reliable Nissan responded

We are thrilled to hear about your positive experience with us, Angelo! It's wonderful to know that you felt genuinely cared for throughout the process. We're pleased that you received an outstanding deal on your new vehicle and that our team took the time to thoughtfully discuss all aspects of your trade-in decision. Your satisfaction means everything to us, and we're grateful that you chose Reliable Nissan for your automotive needs. We look forward to serving you again in the future!

November 15, 2025

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Ken Sorrento was easy to talk to and a big help. Definitely would recommend him. More

by Pegrules
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 24, 2025

Reliable Nissan responded

Thank you for your positive feedback about Ken Sorrento! We're delighted to hear he was easy to work with and helpful. Your recommendation means a lot to us at Reliable Nissan, and we look forward to serving you again.

November 03, 2025

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Been coming here since purchasing my New Rogue. Everyone has been great and service has only made the experience better. Would recommend to anyone I know. Manny, Ramone, and staff were awesome. More

by asmith87
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Sophia Salazar, Ramon Mendoza, Joshua Bates, Tiarre Villegas, Jesse Flores, Michael Yemane , David Barrera, Greg Hesslegrave, Dylan Iuculano

Nov 10, 2025

Reliable Nissan responded

Thank you for taking the time to share your wonderful experience with your Rogue and our service team. We are thrilled to hear that your visits have consistently exceeded your expectations and that our team has made such a positive impact on your ownership experience. Your recommendation means everything to us, and we truly appreciate your trust. It brings us great joy to know that our staff has provided you with exceptional service that enhances your overall experience with us. We look forward to continuing to serve you and maintaining the high standards you have come to expect.

October 18, 2025

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Yo-yo financing. Had me travel back and forth multiple times ( I live about 100 miles from location). Due to clerical error on their end I was later denied on the veh More

by ISAACSUAZO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Raymond Sanchez, Gabriel Moya

Oct 21, 2025

Reliable Nissan responded

What you went through with the financing process and the condition of your vehicle does not reflect the level of service and care we strive to provide. We completely understand how disappointing it must have been to travel such a long distance, only to encounter repeated visits and issues that should have been resolved correctly the first time. At your earliest convenience, please reach out directly to Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com.

Oct 27, 2025

Reliable Nissan responded

I am sorry to hear about your recent experience. I would like to speak by phone so we can discuss your experience. Please give me a call 505-340-5884

October 08, 2025

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The dealership was attentive, personable, provided excellent customer care, and even assisted in obtaining auto insurance More

by SDURANABQ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Laura Myers, Gabriel Moya, Tiarre Villegas , Matthew Anzures

Oct 15, 2025

Reliable Nissan responded

Thank you for your wonderful feedback! We are delighted to hear that our team provided you with attentive and personable service. It means so much to know that you felt well cared for throughout your experience with us. We are thrilled that we could go the extra mile by helping you secure auto insurance as well. Your kind words about the excellent customer care you received truly brighten our day. We appreciate you taking the time to share your positive experience!

September 27, 2025

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Employee Rating

Customer Service is a priority at this dealership. Every time we walk in, we are welcomed by someone who takes ownership over our reason for visiting. More

by bonlynlee
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Branden Adrian

Sep 30, 2025

Reliable Nissan responded

We deeply cherish your recognition of our commitment to excellent customer service. It means so much to hear that you feel genuinely welcomed each time you visit us and that our team consistently takes responsibility for addressing your needs. Your feedback reinforces why we prioritize creating a positive experience for every customer who walks through our doors. We truly appreciate you taking the time to share your experience.

September 06, 2025

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Employee Rating

Overall experience was very good, didn’t feel pressured to purchase a vehicle.Destiny was great! Only suggestion would be after purchase getting customers out quicker. More

by JENSENMIKE47
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sammy Saavedra, Sophia Salazar, Destiny Rodriguez , Adrian Otero

September 05, 2025

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Employee Rating

It was nice to take it to my home dealership they were able to fix the problem that my car had been brought in for and they did it in a timely manner and I got my car back within the days they told me. Th More

by MSBTL007
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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