Patty Ramirez

Services is always great on the car, the communication from Alva is always great! The dealership is great from Alva is always great! The dealership is great More

by ismarardon44 Verified Customer Verified Customer

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Exceptional customer service by all employees I encountered. Extremely pleasurable experience. I will be back for service when needed. encountered. Extremely pleasurable experience. I will be back for service when needed. More

by dipsydeb Verified Customer Verified Customer

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The Service team is very professional and always accommodating. The communication process is truthful and effective from beginning to end. I do recommend the Thousand Oaks Nissan and Infinity servic accommodating. The communication process is truthful and effective from beginning to end. I do recommend the Thousand Oaks Nissan and Infinity service team to anyone expecting high quality service. More

by gonzalez6w6 Verified Customer Verified Customer

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Great service! Good communication, always letting me know what’s going on, always friendly service people Good communication, always letting me know what’s going on, always friendly service people More

by ismar.ardon57 Verified Customer Verified Customer

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Every interaction with the staff has been excellent. Friendly and helpful from start to finish. Friendly and helpful from start to finish. More

by THENELSENS Verified Customer Verified Customer

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It’s the most luxurious Nissan dealership I have been to, possibly because it shares it with the Infinity brand. Unlike other Nissan dealers, I am not harassed by salespeople when I hang out in the showroom possibly because it shares it with the Infinity brand. Unlike other Nissan dealers, I am not harassed by salespeople when I hang out in the showroom while waiting for my Rogue to be serviced. Finally, I really like Patty Ramirez at service. Unlike other Nissan service advisors, she will not try to scare me into doing work that may or may not need to be done right away. More

by edward.yoon316 Verified Customer Verified Customer

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As my last survey recently has not changed; I give a top notch grade to Mr. Brian Fudenberg and Nissan of TO. I will continue supporting them for their first rate organization and team oriented business! notch grade to Mr. Brian Fudenberg and Nissan of TO. I will continue supporting them for their first rate organization and team oriented business! I trust my car for complete service and the detailed work done! Brian took our STRESS away by finding the problem/issue bestowed on us by Team Nissan of Oxnard! Thank you so much Brian!! Since my last post here, I visited Oxnard to see if they would pay for the damages that they caused and found by Brian! We settled on their offer to pay for the damaged front strut their worker carelessly damaged. I was ready to hit the small claims procedures when they offered to pay for the part, approximately $300.00. Again, Brian and his dealership saved us continued agony over my beautiful 2020 Rogue SL. Thank you Brian and Team Thousand Oaks!! Daniel Alcozar, Fillmore, CA 93015 More

by da4health Verified Customer Verified Customer

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The service was done in a timely manner and was a very smooth and easy process. smooth and easy process. More

by garciamariah867 Verified Customer Verified Customer

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The initial visit was to replace the stereo under warranty as the screen was delaminating. I was impressed that the dealer caught the issue on a routine visit and moved on the issue to get approval. warranty as the screen was delaminating. I was impressed that the dealer caught the issue on a routine visit and moved on the issue to get approval. The new unit. was replaced in about a week. 5 stars for that! Just before the visit the locking tailgate started to fail. They returned the truck as if it was fixed but when trying it out before leaving the dealer it immediately failed. The service manager was apologetic and we have a plan to get it repaired but 1 star for the “fix” that didn’t! More

by NOEMAIL30 Verified Customer Verified Customer

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Excellent service! Always accommodating and helpful. Thanks for taking care of my Nissan Rogue. Still waiting to fix the windows though. Hopefully it will work fine now Always accommodating and helpful. Thanks for taking care of my Nissan Rogue. Still waiting to fix the windows though. Hopefully it will work fine now. More

by PINKY_ATHENS Verified Customer Verified Customer

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