Patrick Zellner

I had a great car buying experience at Huffines Chrysler Jeep. I was in contact with Alex, via text, for a couple of weeks prior to purchasing my new Grand Cherokee. Alex was very instrumental in finding me Jeep. I was in contact with Alex, via text, for a couple of weeks prior to purchasing my new Grand Cherokee. Alex was very instrumental in finding me a vehicle with all of the trinkets that I wanted. He was not pushy or overbearing, which was a HUGE Plus. Patrick took the lead on Saturday, with my purchase. He has a lot of experience he was a pleasure to work with. Patrick and Alex made a great team. Patrick kindly assisted me with a step by step tutorial of the inter-workings of the car, which was extremely helpful. If you're in the market for a Chrysler, Jeep, or Dodge, I highly recommend this dealership. They are pretty awesome! More

Report | Print

Best experience on hide when buying a new vehicle! I have no doubt that I will be coming back here to buy my next vehicle as well. have no doubt that I will be coming back here to buy my next vehicle as well. More

by SCOTTDICKERSON94 Verified Customer Verified Customer

Report | Print

Made purchase easy. Found close too what I wanted and made it what I wanted with no hassle. Friendly staff in all departments. Not pushy but eager to please.. made it what I wanted with no hassle. Friendly staff in all departments. Not pushy but eager to please.. More

by flowgibson Verified Customer Verified Customer

Report | Print

Customer Comments " HUFFINES - A customer centric driven business with a phenomenal staff of professionals who Value the Process with a passion for excellence and uniqu " HUFFINES - A customer centric driven business with a phenomenal staff of professionals who Value the Process with a passion for excellence and unique understanding of the disciplined steps required in the deliverance of exceptional customer service. The remarkable leadership/relationship teamworking culture of this organization is focused entirely on connecting with the customer by listening regarding transportation – pride of ownership, wants and needs; then determining an accomplishment stategy with kindness, patience and understanding. Strength of the company observably built on the individudal strengths and gifts of each team member resulting in an incredibly high level results and being known by the company it keeps – Patrick, Steve, Brad, Jeff, to name a few." Irrespective of the above, had it not been for the continuous follow up / follow through activities of Patrick Zellner, I was prepared to forgo this transaction as I really did not want to trade in the 2018 Ram Laramie, but wanted the 2018 Ram 3500 CC SRW with the Cummins & Aisin transmission more. Patrick is an exemplary professional and could not have been - no pressure - more helpful! More

by jpw010 Verified Customer Verified Customer

Report | Print

Very good buying experience Very helpful from start to finish. Made buying my new Jeep a very easy and quick experience, I have purchased before from this dealer and this was one Very helpful from start to finish. Made buying my new Jeep a very easy and quick experience, I have purchased before from this dealer and this was one of the best deals ever. More

by josepholiva2 Verified Customer Verified Customer

Report | Print

Always treated as important to the business The service department, Trey, is outstanding. I can't say enough about how well he handles my issues. I can always depend on him being in my corner to The service department, Trey, is outstanding. I can't say enough about how well he handles my issues. I can always depend on him being in my corner to help get my repairs handled and issues under warranty addressed. The sales team that sold my wife her 2019 Dodge Durango was fantastic. I have yet to be disappointed in the dealership. Now when it comes to the 2019 Dodge Durango, well that's a different story as we are now in month 3 of waiting on parts for my wife's Durango. Very disappointed that the service manager and Huffine's service team is in wait mode waiting on Chrysler to find a replacement part for a $55,000 vehicle. I expected much better. Will probably go back to a Ford if we can't get this resolved soon. But as I stated, the mechanical issue is a Chrysler issue, not a Huffine's Dodge Dealership issue. More

by Jeffrey.Little Verified Customer Verified Customer

Report | Print

Great dealership with honest people. Enjoyed doing business with Huffines in Lewisville for our first time. The truck we purchased is wonderful and we are enjoying it business with Huffines in Lewisville for our first time. The truck we purchased is wonderful and we are enjoying it More

by cfrodeo Verified Customer Verified Customer

Report | Print

Best experience in a long time. I have been buying cars for over 40 years and by far this was the best. Starting with my sales person Patrick Zellner which was very knowledgeable wi I have been buying cars for over 40 years and by far this was the best. Starting with my sales person Patrick Zellner which was very knowledgeable with the Jeep Gladiator that i purchased.As well as being very professional. I would recommend Patrick to all my friends and family. Next was the Director of sales Vincenso which made some calls to make the deal work for me and the dealership. Then on to finance which is really the scary part if you know what i mean. LOL But working with Bill Brand was very relaxing no pressure to buy any add ons. And just wanted to say that overall a GREAT place to purchase a vehicle. Thanks Adolf More

by ADOLF.RODRIGUEZ Verified Customer Verified Customer

Report | Print

Bought a Jeep in less than 2 hours! I have been contemplating buying a Jeep for over a year. I went in on Christmas Eve, to just look and test drive. I wanted to ensure this was the car I have been contemplating buying a Jeep for over a year. I went in on Christmas Eve, to just look and test drive. I wanted to ensure this was the car I wanted before I started looking to buy. I test drove a Jeep with Patrick. I loved the Jeep and he was very knowledgeable about Jeeps. He did not make me feel as though he was forcing a sale on me. He made it enjoyable. I left to think it over and ensure I wanted to commit to purchasing a new vehicle. I ended up calling Patrick 2 hours later to see if I could see how much I’d get for trading in my car. That’s when I met Zack. He helped see how much trading in my car would be and eventually made a good deal with me on the exact Jeep I test drove. I did not intend on buying a Jeep that day! However I did. In less than 2 hours. The process was painless and I am super satisfied! More

by jones.leighanne7 Verified Customer Verified Customer

Report | Print

Focus on Customer Satisfaction I came in several months earlier to look at some trucks and despite the fact I was not ready to buy at that time, Patrick spent considerable amount of I came in several months earlier to look at some trucks and despite the fact I was not ready to buy at that time, Patrick spent considerable amount of time assisting me and candidly answering my questions. So I went back to him when I was ready to buy 6 months later. I knew exactly what I wanted and Patrick (and others) worked to ensure the truck I wanted to purchase was made available to me. There was no attempt to steer me in another direction; rather, they helped to ensure I was satisfied. Patrick is an excellent salesman and knows the products he sells. More importantly, the focus was on customer satisfaction rather than just selling a vehicle. An important distinction for me in choosing a dealer. More

Report | Print