Patrick Yamada
Patrick Yamada at Mission Viejo INFINITI

Patrick Yamada | Page 2

Fleet

Mission Viejo INFINITI

28471 Marguerite Pkwy
Mission Viejo, CA 92692

4.9
37 Reviews
4.9

37 Reviews

Write a Review

Dealership Experience

13 yrs, 3 mos

Industry Experience

28 yrs

Languages Spoken

English English

French French

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37 Reviews of Patrick Yamada

August 20, 2022

Dealership Rating
Employee Rating

My Advisor is: Tom Kiernan, who has been excellent for me. I previously owned an Infiniti J30 before I purchased a QX60 in September of 2013. I have previously owned several cars and none have been as More

by C.LANE4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Kiernan

June 17, 2022

Dealership Rating
Employee Rating

They dont value loyal clients. And dont bother purchasing your lease through them, they will send you elsewhere because there is no money to be made. More

by SASHAHOOK
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jerry Pagliassotti

May 15, 2022

Dealership Rating
Employee Rating

This dealership refused to honor the lease buy-out option. I leased a 2019 QX60 in 2019. The excuse given was that the computer systems were down. More

by JOE M
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Erik Cespedes, Miguel Iniguez, Paul Mendoza , Misael Iniguez, Ron Narodick, Dave Swayne, Shelton Webb

May 16, 2022

Mission Viejo INFINITI responded

This potential customer confuses inability with refusal. It is similar to saying we "refuse" to give test drives of vehicles we do not have in inventory. If we can't do something, we can't do it. Our willingness doesn't enter into the equation.

May 16, 2022

JOE M responded

Please explain why Nissan/Infiniti had to issue warning letters to their dealerships about this exact lease buyout issue that I encountered over the weekend: https://www.carscoops.com/2022/02/infiniti-hits-out-at-u-s-dealers-over-lease-buyout-issues/amp/

May 02, 2022

Dealership Rating
Employee Rating

They are very good at dealing with any service issue no matter the size or complexity. More

by JON.HOWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Kiernan

April 10, 2022

Dealership Rating
Employee Rating

They are Awesome! I Purchased a SL Convertible from them Draper, Draper, Draper & Company Leon Draper More

by DRAPERCOMPANY
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Miguel Iniguez , Ron Narodick, Shelton Webb

March 26, 2022

Dealership Rating
Employee Rating

Friendly and efficient service. Broker and Patrick made everything easy for me. I appreciate their help! More

by atang87
Customer Service
Friendliness
Price
Recommend Dealer
Yes

March 05, 2022

Dealership Rating
Employee Rating

Every visit is awesome. Each person I deal with is helpful and friendly. Erick Carrillo explains everything and is so nice! I recommend Infiniti Mission Viejo for all your More

by THERESACAMILLERI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Cespedes, Jerry Pagliassotti, Tom Kiernan , Erick Carrillo, Misael Iniguez

February 13, 2022

Dealership Rating
Employee Rating

Infinite of Mission Viejo, and especially Patrick Yamada are the very best! We have buying and leasing vehicles from them for over 14+ years. Absolutely the best. More

by KENNETH.HAMADA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

February 10, 2022

Dealership Rating
Employee Rating

Excellent! Patrick Yamada has been my Sales Representative for the past 15 years, and he will continue to be - as long as he is in the business! Patrick made my Lease Buy Out and the entire p More

by jerrinesorensen
Customer Service
Friendliness
Price
Recommend Dealer
Yes

February 09, 2022

Dealership Rating
Employee Rating

Patrick Yamada is great to work with! Excellent communication and document processing was a breeze! More

by CHRISTOPHERSSO
Recommend Dealer
Yes

Other Employees Tagged: Jerry Pagliassotti, Tom Kiernan , Erick Carrillo