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Patrick Smith
26 Reviews
26 Reviews of Patrick Smith
March 12, 2025
After 6 visits to the lot over a window that shutters when rolling down on my 6 month old Tacoma, they say that they can do nothing. 3 times, they told me it was fixed (or they cannot duplicate the issue when rolling down on my 6 month old Tacoma, they say that they can do nothing. 3 times, they told me it was fixed (or they cannot duplicate the issue) when it is still not working correctly. Two of those times, including last Saturday, the window shuttered while rolling down while I was still on the lot. Both of those times, I called out service advisors to observe the persistent issue. Last Saturday the service advisor even recorded the issue on his phone. I thought carmakers were required to honor the warranties that their vehicles come with. Also, how is it possible for a team of technicians and the service manager to be unable to duplicate an issue that I can show them persists before I even drive the vehicle off of the lot? Then, they report to Toyota that they cannot duplicate the problem so Toyota is leaving me high and dry. This is very disappointing. I love the truck and do not think expecting it to work properly is too much to ask for. I am not happy being blown off by those tasked with ensuring the vehicles they service function properly, which has now happened several times. More
by jld48
Other Employees Tagged: David Vollbrecht, Ruben Vizcarra, Alex Anbari
January 30, 2025
I appreciated the help I got from both Chloe and Patrick in explaining my warranty and service issue. The amount of time to get in and out is always pretty accurate. in explaining my warranty and service issue. The amount of time to get in and out is always pretty accurate. More
by TinaM
Other Employees Tagged: Chloe
March 22, 2024
This place is phenomenal in the morning. I was there at 6 AM to get my oil changed and everybody knew what to do. I was fast friendly I would definitely recommend Temecula Toyota. I was there at 6 AM to get my oil changed and everybody knew what to do. I was fast friendly I would definitely recommend Temecula Toyota. More
by Kimmie4me
Other Employees Tagged: Gregory Curtis, Deanna Nadjem, Angie Singer, Vanessa Vazquez, David Vollbrecht , Jessica Moreno
February 02, 2024
I would recommend Temecula Valley Toyota to anyone who owns one. Top shelf all the way. They are my preferred Toyota service provider as long as I’m in the area. Well done 👍 owns one. Top shelf all the way. They are my preferred Toyota service provider as long as I’m in the area. Well done 👍 More
by mp
Other Employees Tagged: Gregory Curtis, Deanna Nadjem, Angie Singer, Vanessa Vazquez, David Vollbrecht , Jessica Moreno, Jorge Cruz
March 02, 2023
Rueben listened to what my needs were and let me know when I’m going to be due for another part replacement. This was a good visit. Thank you! when I’m going to be due for another part replacement. This was a good visit. Thank you! More
by Shalimar.johnson
Other Employees Tagged: Deanna Nadjem , Tawnee Colucci, Stewart Tan, Ruben
November 12, 2022
Used car purchase was relatively painless. Have not used maintenance service center yet. Patrick was very helpful when I had to get a second key for the car because it did not come with a se Have not used maintenance service center yet. Patrick was very helpful when I had to get a second key for the car because it did not come with a second key. More
by lcleouslanding
Other Employees Tagged: Reginald Dickerson
July 31, 2020
Work done in timely manner This dealership service department is very organized and moved everyone through quickly at a busy time of day (pick-up before closing). The communica This dealership service department is very organized and moved everyone through quickly at a busy time of day (pick-up before closing). The communication was great. More
by drvjohnson2003
Other Employees Tagged: Deanna Nadjem
July 02, 2020
Great service and quick. Very satisfied and will continue to use TVToyota as my go to Toyots dealer. Patrick Smith was helpful courteous and listened to my concern and quick. Very satisfied and will continue to use TVToyota as my go to Toyots dealer. Patrick Smith was helpful courteous and listened to my concerns. More
by encinochaz
June 29, 2020
Waiting time experience A long time service time 4 hours. But I had anticipated this. I would have appreciated some type of snack available. The loss of shuttle was als A long time service time 4 hours. But I had anticipated this. I would have appreciated some type of snack available. The loss of shuttle was also a disappointment More
by rflihan
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