Patrick Smith

After 6 visits to the lot over a window that shutters when rolling down on my 6 month old Tacoma, they say that they can do nothing. 3 times, they told me it was fixed (or they cannot duplicate the issue when rolling down on my 6 month old Tacoma, they say that they can do nothing. 3 times, they told me it was fixed (or they cannot duplicate the issue) when it is still not working correctly. Two of those times, including last Saturday, the window shuttered while rolling down while I was still on the lot. Both of those times, I called out service advisors to observe the persistent issue. Last Saturday the service advisor even recorded the issue on his phone. I thought carmakers were required to honor the warranties that their vehicles come with. Also, how is it possible for a team of technicians and the service manager to be unable to duplicate an issue that I can show them persists before I even drive the vehicle off of the lot? Then, they report to Toyota that they cannot duplicate the problem so Toyota is leaving me high and dry. This is very disappointing. I love the truck and do not think expecting it to work properly is too much to ask for. I am not happy being blown off by those tasked with ensuring the vehicles they service function properly, which has now happened several times. More

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I appreciated the help I got from both Chloe and Patrick in explaining my warranty and service issue. The amount of time to get in and out is always pretty accurate. in explaining my warranty and service issue. The amount of time to get in and out is always pretty accurate. More

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This place is phenomenal in the morning. I was there at 6 AM to get my oil changed and everybody knew what to do. I was fast friendly I would definitely recommend Temecula Toyota. I was there at 6 AM to get my oil changed and everybody knew what to do. I was fast friendly I would definitely recommend Temecula Toyota. More

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I would recommend Temecula Valley Toyota to anyone who owns one. Top shelf all the way. They are my preferred Toyota service provider as long as I’m in the area. Well done 👍 owns one. Top shelf all the way. They are my preferred Toyota service provider as long as I’m in the area. Well done 👍 More

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Rueben listened to what my needs were and let me know when I’m going to be due for another part replacement. This was a good visit. Thank you! when I’m going to be due for another part replacement. This was a good visit. Thank you! More

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Used car purchase was relatively painless. Have not used maintenance service center yet. Patrick was very helpful when I had to get a second key for the car because it did not come with a se Have not used maintenance service center yet. Patrick was very helpful when I had to get a second key for the car because it did not come with a second key. More

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The adviser Ruben is professional and knowledgeable in all aspects of the services and very friendly and helpful all aspects of the services and very friendly and helpful More

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Work done in timely manner This dealership service department is very organized and moved everyone through quickly at a busy time of day (pick-up before closing). The communica This dealership service department is very organized and moved everyone through quickly at a busy time of day (pick-up before closing). The communication was great. More

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Great service and quick. Very satisfied and will continue to use TVToyota as my go to Toyots dealer. Patrick Smith was helpful courteous and listened to my concern and quick. Very satisfied and will continue to use TVToyota as my go to Toyots dealer. Patrick Smith was helpful courteous and listened to my concerns. More

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Waiting time experience A long time service time 4 hours. But I had anticipated this. I would have appreciated some type of snack available. The loss of shuttle was als A long time service time 4 hours. But I had anticipated this. I would have appreciated some type of snack available. The loss of shuttle was also a disappointment More

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