Patrick Schultz | Page 2

We had a great experience from the website, phone conversation, walking in to test drive a vehicle, and purchasing. The staff was welcoming and answered our questions and concerns to our satisfaction conversation, walking in to test drive a vehicle, and purchasing. The staff was welcoming and answered our questions and concerns to our satisfaction. More

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They were great at getting me a vehicle, went out of there way to sell me one but the only thing i was disappointed in was the truck should of been cleaned and washed before i left ,inside windows were there way to sell me one but the only thing i was disappointed in was the truck should of been cleaned and washed before i left ,inside windows were filthy and between the seats and under the floor mats were leafs and stains on the seats, yes i do understand its used but try to make it look presentable More

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Great dealership to work with! Ian was very helpful and made the buying process smooth and efficient. Customer service was a priority and management was easy to deal with as well! made the buying process smooth and efficient. Customer service was a priority and management was easy to deal with as well! More

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The Basil Experience This is the 3rd vehicle my family has purchased; 2nd one for me at the Basil Sheridan Resale Center. I must say that all aspects of the sale were pro This is the 3rd vehicle my family has purchased; 2nd one for me at the Basil Sheridan Resale Center. I must say that all aspects of the sale were professional, smooth and easy going. Patrick Schultz went out of his way to accommodated my needs being handicapped and found the right vehicle. I traded in the 1st car purchased 4+ years ago and got a good deal. What impressed me is the length and effort he went to find my car offering 3 other vehicles that might fit my needs. I had a few things detailed and tweaked after, I found my car and the Service Department was great and very polite. Hats Off to the entire Basil Team!!! I will spread the word................... More

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Amazing Service ! Outstanding Customer satisfaction I was greeted by the General Manager from the front door to the conference table , Where I met with my salesman Ray Baller . He had an outstanding eye I was greeted by the General Manager from the front door to the conference table , Where I met with my salesman Ray Baller . He had an outstanding eye for what I wanted and the understanding of my needs and wants . He showed me the vehicle that best fit my needs to a tee . And didn't try to put me into a vehicle that fit the monthly sales quotas. Cant say enough about this young man , the sales manager, the fiance director and the internet manager , All have my utmost respect and appreciation for there diligence and hard work , in regards to making my experience " Excellent " ! Thanks Ray Baller and your team , and keep up the great work ! Mike Duggan More

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inadequate customer service These people don't return calls or e-mails when they owe you money for cancelling service contracts,Service dept is inept and liars don't fix your veh These people don't return calls or e-mails when they owe you money for cancelling service contracts,Service dept is inept and liars don't fix your vehicle properly.They don't process paperwork in timely manner. Never buy from here. Zero customer service after the sale, More

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Wonderful! I had a noise in my car when I started up and was concerned about it as I'm leaving town. My vehicle was totally checked out and they were just terri I had a noise in my car when I started up and was concerned about it as I'm leaving town. My vehicle was totally checked out and they were just terrific! Theresa is the best!! More

by jdsharlyd Verified Customer Verified Customer

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All about the money!!! Your company only helps when you can make money off them. I bought 3 cars from here no problem, then when I went for a fourth car and there was some f Your company only helps when you can make money off them. I bought 3 cars from here no problem, then when I went for a fourth car and there was some finance problems I was treated like unfair. More

by wood.rosa26 Verified Customer Verified Customer

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Love our new truck! Detailing inside truck could of been better. Tailgate would not open because of stone stuck in by side latch do to stones left by previous owner. Detailing inside truck could of been better. Tailgate would not open because of stone stuck in by side latch do to stones left by previous owner. More

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Amazing Team Effort The friendly, smiling, pleasant staff treated me like I was part of family. Answered all my questions with no grumbling. Sandy made my experience Awes The friendly, smiling, pleasant staff treated me like I was part of family. Answered all my questions with no grumbling. Sandy made my experience Awesome!! More

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