Patrick Kellermann

On time appt, service performed as expected, oil change, cabin filters, Schedule A, and brake analysis completed. Personnel very friendly, courteous, knowledgeable, and provided insight to my questions. cabin filters, Schedule A, and brake analysis completed. Personnel very friendly, courteous, knowledgeable, and provided insight to my questions. More

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The dealership is always accommodating a work done in a timely manner. The loaner program is very convenient too. timely manner. The loaner program is very convenient too. More

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Exceptional customer service. Extremely friendly. Quick and efficient maintenance with the consumer in mind. Must try! Extremely friendly. Quick and efficient maintenance with the consumer in mind. Must try! More

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Recently, I needed to take my Mercedes-Benz E 500 4MATIC to Chesterfield Mercedes for repairs and servicing. From the moment I dropped my vehicle off, my personal service advisor, DEANN, kept me fully updat to Chesterfield Mercedes for repairs and servicing. From the moment I dropped my vehicle off, my personal service advisor, DEANN, kept me fully updated on the status of the work being done. The certified technician performed a thorough assessment of the necessary repairs and provided me with both a detailed video walk-around and a clear verbal explanation of the issues. This was truly impressive, as I could actually see and understand exactly what needed to be done to make my vehicle safe to drive. All I had to do was decide which repairs to authorize, and the technician immediately went to work. To my surprise, the repairs were completed earlier than expected. Every member of the service department was professional, courteous, and exceeded my expectations. Service Manager AJ and Shop Foreman JIM ensured that I was kept up to date throughout the entire process. When I came to pick up my vehicle, everything was all ready to go. ADAM explained the bill to me in detail, and made sure I received all the necessary documentation. Integrity, credibility, and professionalism best describe the Chesterfield Mercedes-Benz Service Department. I highly recommend their team for anyone seeking top-quality service and peace of mind. More

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Great people. Always helpful always pleasant. Thanks again for alll you do. TIL next time! Always helpful always pleasant. Thanks again for alll you do. TIL next time! More

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They are quick in their work and they have good customer service . They care about customers needs service . They care about customers needs More

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First and last Mercedes. Service is the reason we will go back to buying BMW. Service is the reason we will go back to buying BMW. More

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Deanne and the whole crew in Services are fantastic. A shout out to Tony, and the parts department. A shout out to Tony, and the parts department. More

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Always reliable, reputable and great service. Thank you…! Will use this service department again if needed. Thank you…! Will use this service department again if needed. More

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Attentive to your needs and very informative on the issues your car is currently experiencing issues your car is currently experiencing More

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