Patrick Kasson
Patrick Kasson at Subaru of Wyoming Valley
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Patrick Kasson

Sales Manager

Subaru of Wyoming Valley

1470 PA-315
Wilkes-Barre , PA 18702

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4.6
10 Reviews
4.6

10 Reviews

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10 Reviews of Patrick Kasson

January 18, 2025

Dealership Rating
Employee Rating

Where do i even start… save yourself the hassle and go the extra 15 minutes to minooka. I was so excited to finally get myself a new car as a Christmas gift to myself, but they completely stole my excitem More

by Dave
Sales Price Transparency
Recommend Dealer
No
Jan 18, 2025

Subaru of Wyoming Valley responded

Dave, I responded to your other review last night. I would like to look into this to ensure that I can take corrective action and attempt to resolve your concerns. Please contact me at stevejr@napleton.com. Thank you, Steve Ubaldini Jr Executive Manager Subaru of Wyoming Valley

Jan 18, 2025

Dave responded

Quite frankly Steve, I am not interested in hearing the made up excuses that may have lead to this poor experience, especially if you are the person responsible for running this circus. The employees of your store that I interacted with were beyond awful and liars, a terrible representation of your company. I am more concerned in advising potential customers to be aware of your shady business, rather than wasting more of my time talking to you. The car is purchased, and you have all the information you need from me “to ensure that you can take corrective action” which I am aware that most likely will not occur, anyway.

November 28, 2024

Dealership Rating
Employee Rating

So glad we chose Wyoming Valley Subaru and had Avery for our sales consultant. There was absolutely no pressure to buy. Avery answered all of our questions and was extremely knowledgeable. After making the More

by Walt3075
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Avery Valaitis

Nov 29, 2024

Subaru of Wyoming Valley responded

Hello, we're glad to hear our Staff took such great care of you, we hope we can continue to be of service to you down the road!

October 22, 2024

Dealership Rating
Employee Rating

Dave in Sales was fabulous to work with, he made trading in my 22 Subaru for a 24 Wilderness simple and easy. He answered all my questions and handled all my hesitations with ease. Patrice in finance was More

by shannon.blydenburgh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Koch , Patrice Howe

Oct 25, 2024

Subaru of Wyoming Valley responded

Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 12, 2024

Dealership Rating
Employee Rating

Everyone was so friendly and very helpful! They made the processs so easy and quick! Everyone was very knowledgeable on the car I bought. More

by Timplaysgolf
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: David Koch , Bill from the finance department over in Porsche was awesome as well

Oct 19, 2024

Subaru of Wyoming Valley responded

Hi, thank you for your support! We're happy we could help. We hope you have a great day!

July 29, 2024

Dealership Rating
Employee Rating

David Koch was wonderful. He worked diligently with me to get the 2022 Subaru Premium to a price I could afford. Once purchased, he went over all of the features and the warra More

by linden822
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: David Koch, Kathleen Cooper

Jul 31, 2024

Subaru of Wyoming Valley responded

Hi, we're glad to hear our staff took great care of you. We hope we can continue to serve you down the road!

July 13, 2024

Dealership Rating
Employee Rating

They are friendly, knowledgeable, thorough, give great service, and are willing to work with their customers in finding a deal that's right for them. More

by shieldsje1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 14, 2024

Subaru of Wyoming Valley responded

Hi, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

April 10, 2024

Dealership Rating
Employee Rating

Amazing service, patient, kind, answered all my questions. Very knowledgeable and professional. Highly recommend Avery. More

by Jdr617199
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph Gonda, Avery Valaitis

Apr 13, 2024

Subaru of Wyoming Valley responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 24, 2024

Dealership Rating
Employee Rating

As a long time Subaru owner I found sales associate, Pam Harmon, and the staff to be very knowegeable and helpful in finding exactly what I was looking for to continue my association with Subaru. More

by Ted
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Harmon, Kathleen Cooper

Mar 27, 2024

Subaru of Wyoming Valley responded

Hi Ted, thank you so much for your feedback! Our team will be happy to hear about your kind words and high star rating! Safe travels!

March 18, 2024

Dealership Rating
Employee Rating

Great service , have delt with this salesman for last seven years and he goes out of his way to be of sevice More

by cookstephanie51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Koch, Kathleen Cooper

Mar 20, 2024

Subaru of Wyoming Valley responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Wyoming Valley Subaru as your first choice for all your vehicle needs. Safe travels!

February 02, 2024

Dealership Rating
Employee Rating

I showed up looking for a car, it was the first place I stopped. They showed me a wonderful car, they were helpful, polite, informative, and understanding. The finance department was booked but Patrick end More

by Joy Skisland
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Koch

Feb 05, 2024

Subaru of Wyoming Valley responded

Hello Joy, we appreciate you taking the time to leave us this feedback. Safe travels!

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