Patrick Horkan
Patrick Horkan at Concordville Nissan
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Patrick Horkan

Service Advisor

Concordville Nissan

452 Wilmington West Chester Pike
Glen Mills, PA 19342

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4.7
191 Reviews

Dealership Experience

6 yrs, 7 mos

Industry Experience

7 yrs, 3 mos

4.7

191 Reviews

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191 Reviews of Patrick Horkan

November 19, 2024

Dealership Rating
Employee Rating

It was my first time at Concordville Nissan. My associate Brett was courteous and knowledgeable. He answered all of my questions and me feel comfortable. We agreed on a fair price and he made th More

by osok124
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Reichert, Brett Christie

Nov 20, 2024

Concordville Nissan responded

Thank you for sharing your fantastic review with us! We're glad to hear that Brett made sure you got the 5-star service you deserve. Our team is always happy to help, so reach out if there's anything else you need!

June 24, 2024

Dealership Rating
Employee Rating

The dealership was under construction. The improvements will take the dealership over the top. I have been a loyal customer for over 15 years. More

by theironm_14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 24, 2024

Concordville Nissan responded

Hi theironm_14, Your satisfaction is our mission! We're honored to have served you. Sincerely, Ryan Gilroy - General Sales Manager

June 23, 2024

Dealership Rating
Employee Rating

I have been dealing with Concorville Nissan for thirty four years and have very satisfied with sales and service. More

by gerald.giosa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Heweston, Adam Meltz

Jun 24, 2024

Concordville Nissan responded

Hi gerald.giosa, We're delighted you had a positive experience! Come back soon for more outstanding service. Sincerely, Ryan Gilroy - General Sales Manager

June 20, 2024

Dealership Rating
Employee Rating

I have purchased several cars from the dealership and I have been very pleased with it. I live in Delaware and I have never purchased a car from here. I have always gone to concordville More

by alethieia50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Dawson

Jun 21, 2024

Concordville Nissan responded

alethieia50, Thank you for your continued loyalty and kind words! We're thrilled to hear that you've had consistently positive experiences with our dealership, even coming from Delaware. We appreciate your trust in Concordville and look forward to serving you again in the future. Sincerely, Ryan Gilroy - General Sales Manager

April 01, 2024

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Employee Rating

Moe (GM) is easy to work with, however, the service department is terrible and my problem is still not fully resolved. More

by karen.s.katz
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Thomas Koch , Craig(?) - Service director

Apr 03, 2024

Concordville Nissan responded

Hi karen.s.katz, We are deeply sorry for any inconvenience we may have caused you. We truly appreciate you taking the time to reach out to us. Providing top-notch customer service is our top priority and we've missed the mark. Sincerely, Ryan Gilroy - General Sales Manager

January 19, 2024

Dealership Rating
Employee Rating

Kenney was absolutely amazing per usual! He got the best deal hands down. Greg Gilley was also amazing in helping get an awesome deal! I’ll never go to anyone other than Kenney for another c More

by ashleykaldi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenney Oppel , John Agovino, Greg Gilley

Jan 22, 2024

Concordville Nissan responded

Hi ashleykaldi, Thank you for your 5-star review. We are delighted to hear Kenny and Greg were excellent with your buying process. We are looking forward to seeing you soon. Have a great day. Sincerely, Ryan Gilroy - General Sales Manager

September 26, 2023

Dealership Rating
Employee Rating

They are an honest dealership that does not put a bunch of fees hidden in their deals More

by albert.dimaria3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenney Oppel , John Agovino, Zac

Sep 27, 2023

Concordville Nissan responded

Hi albert.dimaria3, Thank you for your 5-star review. We are glad to hear you were satisfied with your experience. We are looking forward to seeing you soon. Take care. Sincerely, Ryan Gilroy - General Sales Manager

June 16, 2023

Dealership Rating
Employee Rating

Concordville Nissan really cares about its customers. We have been treated well like family. The staff from Mark Dawson, to Janice in Reception, to Chck DeSantis have all been great. The service has sale More

by sstallone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Dawson , Chuck Desantis, Ryan Gilroy, Greg Repice, Jeff Rubin

Jun 16, 2023

Concordville Nissan responded

Hi sstallone, We appreciate your 5-star review. We are glad to hear our team was excellent throughout your visit. We hope to work with you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

June 07, 2023

Dealership Rating
Employee Rating

Long time customer. Neal was great to work with getting me into the vehicle I wanted. His follow-up to confirm my satisfaction with the vehicle and any questions/needs I More

by JOECAD1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Gilroy, Neal Pistiner, Jeff Rubin

Jun 07, 2023

Concordville Nissan responded

Hi JOECAD1, Thank you for your 5-star review. We are delighted to hear you were satisfied with your car-buying experience. We are looking forward to working with you soon. Take care. Sincerely, Chuck DeSantis - General Manager

Jun 07, 2023

JOECAD1 responded

My pleasure.

January 28, 2023

Dealership Rating
Employee Rating

My experience at Concordville Nissan was fantastic. My salesperson was knowledgeable and helpful. The process of choosing and purchasing my new car went smoothly and quickly. From the time I walked thr More

by Mike Mc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zac Miller, David Solomon, Craig Reichert, Janice Ciallella , Chuck Desantis, Ryan Gilroy, Jeff Rubin, Joe Turk

Jan 30, 2023

Concordville Nissan responded

Hi Mike Mc, Thank you for your 5-star review. We are delighted to hear our team was knowledgeable and helpful during searching for your new vehicle. Thank you for choosing Concordville Nissan. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

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