Patrick Helm
Patrick Helm at McGavock Nissan Lubbock

Patrick Helm

Sales Consultant

McGavock Nissan Lubbock

6312 Milwaukee Ave
Lubbock, TX 79424

4.7
105 Reviews
4.7

105 Reviews

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Languages Spoken

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105 Reviews of Patrick Helm

January 18, 2026

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Employee Rating

"Fantastic experience! The staff is friendly, the selection is great, and they truly value your time. If you’re looking for a stress-free environment to buy or service your More

by willishockett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 19, 2026

McGavock Nissan Lubbock responded

Thank you so much for the 10/10 recommendation! We’re thrilled to hear that you had a fantastic experience and felt your time was truly valued. Our team works hard to provide a friendly, stress-free environment, whether you’re purchasing or servicing your vehicle. We truly appreciate your kind words and look forward to serving you again in the future!

January 16, 2026

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Best place to buy a car hands down. Trust Brent & his team to get you in your next car. They're the best!! More

by raegan5
Recommend Dealer
Yes
Jan 19, 2026

McGavock Nissan Lubbock responded

Thank you so much for the kind words! We truly appreciate your trust in Brent and his team. Helping our customers find the perfect vehicle is always our goal, and it means a lot to hear that you had such a great experience. We look forward to helping you again when you’re ready for your next car!

July 03, 2025

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McGavock Nissan provides excellent vehicle care in a timely manner. A representative keeps the vehicle owner updated on repair work as it proceeds. All stall I've dealt with have been courteous, profess More

by carreavian
Service Price Transparency
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Recommend Dealer
Yes

June 27, 2025

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Friendly, good service, the car wash and vacn is nice. Always get good service every time I go More

by Tmueller1956
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

June 19, 2025

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They sell you an expensive car and when you need to go to the service department everyone in the service department is extremely rude except for the two ladies that work there, the salesperson is of no help More

by Noneya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: James Lyon, Jonathan Trevino, Crystal Bruner , Eran C, Colby Hutson

Jun 19, 2025

McGavock Nissan Lubbock responded

Thank you for taking the time to share your feedback. We’re truly sorry to hear about your recent experience with our service department. That’s not the level of care we aim to provide especially to a loyal customer who has purchased multiple vehicles with us. Your experience matters, and we’re disappointed to hear you felt like an inconvenience. We’re glad to hear the two ladies in service left a positive impression, but we want every team member to reflect the same level of courtesy and professionalism. We’d appreciate the opportunity to learn more about what happened and try to make things right. Please reach out to our management team directly at gabby.martin@mcgavocknissan.com so we can follow up and address your concerns. We value your business and hope to regain your trust. Again, we apologize.

May 05, 2025

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We have bought a few new cars in our life time but this one was the best! Pat was great. More

by larryshelly78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 13, 2024

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Very friendly and professional. Excellent customer service From check in with the service writer to check out with the cashier More

by Laetchison95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 06, 2024

McGavock Nissan Lubbock responded

Hi Laetchison95, thank you for taking the time to leave a review for us at McGavock Nissan. We're happy we could meet your expectations!

August 01, 2024

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Employee Rating

Great selection of vehicles! Sales people are friendly, professional, and attentive. Would definitely recommend to family and friends! More

by RudyRonquillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Wever, James Lyon, Jonathan Trevino, Crystal Bruner, Brent McGavock , Colby Hutson, Zach Westerman, Richard Williams, Blake

Sep 06, 2024

McGavock Nissan Lubbock responded

Thank you, Rudy for taking the time to let us know how we did. We hope you have a great day!

July 02, 2024

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Employee Rating

My service advisor Luis was very professional and kept me informed of the services needed to keep my vehicle in great shape. This is my third vehicle purchase and with the level of service I am being afforde More

by marewaltwms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxwell Abshier

Jul 18, 2024

McGavock Nissan Lubbock responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

June 13, 2024

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Employee Rating

Great customer service at my recent scheduled service visit on my 2024 Nissan Frontier Pro4X More

by stopper.prompt.0p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lyon, Crystal Bruner , Colby Hutson, Zach Westerman

Jul 12, 2024

McGavock Nissan Lubbock responded

We are so glad to hear that you had a great experience with us! Thank you!

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