Patrick Callihan

When you buy a certified used car you would think that all things were either serviced or repaired, not the case , was told the phone charger worked, it didn’t, still doesn’t, was told they aligned the f all things were either serviced or repaired, not the case , was told the phone charger worked, it didn’t, still doesn’t, was told they aligned the front end but the steering wheel was at 7and 2, all the tire monitors are bad, they couldn’t even get glue off the rear hatch or the tar off the rear quarter, ruined the pass side dash cover removing a sticker, sucks to but a certified used car and have to spend $300.00 on tire sensors less than 4 days of ownership, not impressed with the service department More

Report | Print

I have been a loyal customer of Cavender Cadillac for more than 20 years. Excellent service everytime! more than 20 years. Excellent service everytime! More

Report | Print

Cavendar is the place to go for your next Cadillac. Eris went above and beyond, GM Patrick lead the team in the right direction Eris went above and beyond, GM Patrick lead the team in the right direction More

Report | Print

The cellphone was very kind and showed us a variety of cars at the the price in our budget. I would highly recommend anybody was looking for cadillac to go to cavender cadillac. cars at the the price in our budget. I would highly recommend anybody was looking for cadillac to go to cavender cadillac. More

Report | Print

We are repeat customers of Cavender because every time we buy a vehicle its a very good experience and they treat us really well!! buy a vehicle its a very good experience and they treat us really well!! More

Report | Print

I’ve always received great service and care from Cadillac dealers. Cavender Cadillac is no exception! We were met outside and escorted inside to meet our sales representative - Tony Slaughter. Tony was ver dealers. Cavender Cadillac is no exception! We were met outside and escorted inside to meet our sales representative - Tony Slaughter. Tony was very knowledgeable and professional in working with us throughout the entire process. In a few hours we were driving away with our car. Patrick Callahan, the Store Manager, stopped by and spent 5-10 minutes visiting while Tony worked on the paperwork. David Garcia, the Finance Manager, quickly processed our final paperwork , offered various options, and answered all of our questions. We had a great experience with the staff and highly recommend Cavender Cadillac. More

Report | Print

I like the XT5 I bought but felt 3. 5 hours to close the deal was too long. Also did not appreciate the manager above my salesman was not looking out for my interest. I’ll stop here so I 5 hours to close the deal was too long. Also did not appreciate the manager above my salesman was not looking out for my interest. I’ll stop here so I can keep the rest to myself! More

Report | Print

🤝 Navigating life's journey with a sense of security and trust is paramount. When my Family set out to buy a car, we were seeking more than just a transaction—we wanted a reliable partner. Cavender Cadillac trust is paramount. When my Family set out to buy a car, we were seeking more than just a transaction—we wanted a reliable partner. Cavender Cadillac exceeded our expectations and transformed the typical car buying experience into something extraordinary. Their straightforward pricing and commitment to building relationships resonated deeply with my Family. As a Family of United States Air Force Veterans, their Cavender Commitment further impressed us. Proudly supporting our troops, veterans, and their families, they offer lifetime FREE oil changes for all military personnel. Cavender Auto Group proudly stands by the brave men and women who serve our nation. Their quarterly donations to veteran initiatives and generous military automotive discounts reflect their unwavering support. For our active-duty personnel and veterans, Cavender's dedication extends across all their dealerships in South Texas. It’s one way they say thank you, ensuring your vehicle remains in excellent condition throughout your ownership. This experience was not just about buying a car—it was about feeling valued and appreciated for my service to our Great Nation. Cavender Cadillac you’ve earned a customer for life. Thank you from the bottom of my heart More

Report | Print

Everything was great and they were so helpful. Appreciated my salesman Kevin so very much Appreciated my salesman Kevin so very much More

Report | Print

I purchased a pre-owned Lexus on Dec. 21st, 2024 and about a week after ownership I learned there was an issue with the AC system not changing functions (recycle/fresh air, and vent locat 21st, 2024 and about a week after ownership I learned there was an issue with the AC system not changing functions (recycle/fresh air, and vent location). I reached out to my salesman Ruben who told me to bring the car back in. I live 2.5 hrs. out of town so that was going to be difficult to do given my work schedule. I bought an extended warranty through the dealership and proposed that I get it fixed locally and Cavender just pays the deductible. Seemed like a very reasonable proposal given the time it will take me to make two trips up there for this, plus less costs on their side for the repair. Ruben was going to ask management and get back to me. Weeks went by and no word, so I reached out to two different sales managers, the last being Phillip Rodriguez, who said he understood my situation and would see what he could do and call me back the following Monday. I never heard back from him, and after countless phone calls for WEEKS I decided to reach out to Patrick Callahan. I called every other day, explaining my situation to the front desk, asked to leave hand written messages, all this.... for about two weeks, but he would never answer the phone and his voicemail always full. I finally emailed him on Feb. 5th to which I still have not received a response or phone call....nothing. So here I am, completely frustrated by a group of people who were very happy to sell me a car and tell me how fantastic their dealership is and NOBODY will return a phone call, much less answer it when called, or return an email. After the first couple of weeks of this ridiculousness, I decided it was not even about the deductible anymore... I'm not broke, but it's more about the principle of this whole situation. What kind of after-sale service is this? I will never do business with this dealership again obviously, but this whole thing just leaves me baffled..... Please do not respond by asking me to call you...you have my contact info. More

Report | Print