Patrick Braxton

Nissan of Elk Grove responded

Robert, Thank you for the 5-star review! We are so glad your experience was a great one! We appreciate your business and look forward to a long-lasting relationship!

Nissan of Elk Grove responded

Thank you for sharing your honest feedback. We’re deeply sorry that your service experience left you feeling dismissed, that’s not indicative of the high level of service we strive to provide. We take your concerns seriously and understand our Service Manager, Patrick Braxton has been in touch. We truly appreciate your patience as we work to resolve your concerns.

Nissan of Elk Grove responded

Thank you so much for the kind words! We're thrilled to hear that Kahn was able to make the car-buying process smooth and enjoyable. We’re glad the transaction was quick and that we could deliver exactly what you needed. Enjoy the new ride and we look forward to the next time.

Nissan of Elk Grove responded

Alexandra, Thank you so much for the kind words! We're thrilled to hear that Lee was able to help you find the perfect car that fits both your needs and budget. As a mom, we know how important it is to have something reliable and affordable—and the Altima is a great choice! Enjoy your new ride, and don’t hesitate to reach out if you need anything down the road.

Nissan of Elk Grove responded

Thank you for sharing your experience with us! We are so glad Stephen was amazing to work with during your car-buying experience. We look forward to a long-lasting relationship!

Nissan of Elk Grove responded

Thank you for your continued trust in us! We’re thrilled to hear about your positive experiences and that both Patrick and Stephan provided knowledgeable and helpful service. It’s always our goal to make sure you feel confident and satisfied with your decisions. Congratulations on your second car, and we look forward to continuing to serve you in the future!

Nissan of Elk Grove responded

Thank you for taking the time to share your feedback. We apologize for any inconvenience you experienced with our service process. Our goal is to ensure all vehicles receive timely and consistent care, regardless of which team member is available. We’re reviewing our processes to improve communication and make sure our customers’ needs are met promptly. Please reach out to our new Service Manager, Wesley Masterson, if there’s anything further we can assist you with. He can be reached at 916-405-5159

Nissan of Elk Grove responded

Thank you so much for your kind words! We’re delighted to hear that Patrick made your experience informative and seamless, keeping you well-informed every step of the way. It means a lot to us that you plan to return to Elk Grove Nissan for your future needs. We look forward to taking care of you and your vehicle again soon!

Nissan of Elk Grove responded

Thank you so much for your 5-star review! We are so glad to hear that Patrick and the rest of our service team took such amazing care of you and your vehicle during your service visit. We look forward to the next time!

Nissan of Elk Grove responded

Thank you so much for your 5-star review! We are glad our service team ensured your visit with us was amazing! We appreciate the heartfelt recommendation and look forward to the next time we can assist you!