Patricia Terrazas | Page 9

I saw many good reviews but I can't give the same. I had bad experience buying a 2006 Ford F150 with 8 month only show up problems at transmission, the warranty that I buy didn't help took almost 3 m I had bad experience buying a 2006 Ford F150 with 8 month only show up problems at transmission, the warranty that I buy didn't help took almost 3 months for the car get ready and after that show up problems still. So we decided negotiate a trade, for the suppose new deal, the salesman added $1k to retail price car, took so long to give me buyers order when I realized something was wrong. More

by Aida Matos Verified Customer Verified Customer

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I'm so happy I choice this dealership to buy my new truck it is great. it is great. More

by somomatk Verified Customer Verified Customer

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I have been coming here for a couple years now for service and looking at the new and used cars on the lot. I finally found a vehicle and had a great experience purchasing it. service and looking at the new and used cars on the lot. I finally found a vehicle and had a great experience purchasing it. More

by beatfantasy Verified Customer Verified Customer

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Great people to deal with will be back again to buy another vehicle. Great set another vehicle. Great set More

by leroymartin76 Verified Customer Verified Customer

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I have needed a new car for more than a year but I absolutely HATE new car shopping…After my kids convincing me to go to car shopping and despite my three requirements (new NOT used, hard topped and v absolutely HATE new car shopping…After my kids convincing me to go to car shopping and despite my three requirements (new NOT used, hard topped and very specific set of color options), a salesman tried to convince me to buy a soft topped car with 6,000 miles put on by the previous owner (a fellow salesperson) and one of my least favorite colors. We left the other dealership. My son remembered a friend at Front Royal Ford and we headed straight there. RODRIGO BERNABEU to the rescue! He only showed me cars I was interested in, fully listened to me, treated me better than I have ever experienced at a car dealer and it was quite easy to find exactly what I wanted ~ not what the dealership wanted to get rid of. Rodrigo helped restore my faith that not all car dealers are bad. He is young but has learned well from his mentors. He treats people with respect and will go far with his work ethics and serving the customer attitude. I will gladly return to and refer friends to Front Royal Ford and especially Rodrigo Bernabeu! More

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Nishi was an absolute pleasure working with. She was very attentive and understanding with regards to our concerns with purchasing an older vehicle. There was no pressure to buy and even no pres She was very attentive and understanding with regards to our concerns with purchasing an older vehicle. There was no pressure to buy and even no pressure to stay when we originally couldn't reach an agreement. Patricia in finance was also great to work with. Again, no rush and very understanding when we had to wait to contact my bank to allow a funds transfer. If in a situation where I need another vehicle, I won't hesitate to come back. More

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Very helpful in finding the right vehicle for my needs & my budget. I was very pleased with the salesman, Bobby Wilkerson & his manager. my budget. I was very pleased with the salesman, Bobby Wilkerson & his manager. More

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These guys went above and beyond and I will not shop anywhere else. They exceeded every other place I have shopped, ever. anywhere else. They exceeded every other place I have shopped, ever. More

by lisa.s.kidwell Verified Customer Verified Customer

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Jessica was a knowledgeable, honest and friendly sales rep. I enjoyed working with her. I was on a very limited time schedule. She was so efficient, I was in by 9am and out by 10:30am. I was only ther rep. I enjoyed working with her. I was on a very limited time schedule. She was so efficient, I was in by 9am and out by 10:30am. I was only there to test drive a car but left buying an incredible vehicle. I will definitely use Front Royal Ford again on my next purchase. Jessica was a great hire! Well done Front Royal Ford! More

by Robert N Verified Customer Verified Customer

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We had a great experience worked with Marco. I was apprehensive at first. Marco actually made buying a car pleasant. Highly recommend Marco. Thought ai had a problem ,he was right on it to g I was apprehensive at first. Marco actually made buying a car pleasant. Highly recommend Marco. Thought ai had a problem ,he was right on it to get me an answer. Also, Patricia the finance manager was so helpful, courteous. The floor manager came over and spoke with us also. Everyone was helpful and professional. Highly recommended by this happy customer. Thank you Marco and all at front royal Ford. We will be back. More

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