Patricia Schumacher
Patricia Schumacher at Bay Ridge Subaru
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Patricia Schumacher

Cashier

Bay Ridge Subaru

1819 Cropsey Ave
Brooklyn, NY 11214

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360 Reviews
not yet
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360 Reviews

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360 Reviews of Patricia Schumacher

June 16, 2022

Dealership Rating
Employee Rating

Brought our 2017 Subaru Outback in for New York State inspection and oil change. Mark got us out quickly and efficiently. Love Bay Ridge Service people. More

by PMEMGMCM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 16, 2022

Bay Ridge Subaru responded

Thank you for your review! We're delighted Mark and the rest of the team delivered excellent, fast service on your 2017 Subaru Outback's New York State inspection and oil change. We look forward to seeing you again at Bay Ridge Subaru!

Jun 16, 2022

Bay Ridge Subaru responded

Thank you for your review! We're delighted Mark and the rest of the team delivered excellent, fast service on your 2017 Subaru Outback's New York State inspection and oil change. We look forward to seeing you again at Bay Ridge Subaru!

April 18, 2022

Dealership Rating
Employee Rating

Bay Ridge staffs in sales and services are very nice and kind. Therefore this is my 2nd car purchased. Thank you Sales specialist Andre and all More

by Forster
Customer Service
Recommend Dealer
Yes
Apr 18, 2022

Bay Ridge Subaru responded

Thank you for the five-star review for Bay Ridge Subaru, and congrats on your second purchase! We are lucky to have you as a customer and are thrilled you enjoyed working with Andre and our team. See you next time!

March 30, 2022

Dealership Rating
Employee Rating

Good service and slow response. But I still recommend you come to get a good service in there. Also you can have free inspection for your car. It's very good service for the Subaru More

by WT1370
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 14, 2022

Bay Ridge Subaru responded

While I am pleased to hear you were overall satisfied with your service visit, I would like to apologize for the delayed response times. Thank you for sharing your feedback, as it helps us improve moving forward. I look forward to assisting you next time and earning those five stars. Thank you, Andrea Gerace - Service Manager - (718) 232-1900

March 23, 2022

Dealership Rating
Employee Rating

I feel comfortable every time I bring my car to Bay Ridge Subaru for service. Mark is pleasant and professional and carefully explains all the work that will be done. The multi-point inspection form reassu More

by LGTEACHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marc D'Ottavio

Mar 24, 2022

Bay Ridge Subaru responded

Thank you for taking the time to share! We strive to deliver top-notch service, and it means a lot to hear that this was reflected in your time working with us. We will be sure to pass on the kind feedback to the Bay Ridge Subaru team. Drive safely, and we hope to see you again down the road!

March 03, 2022

Dealership Rating
Employee Rating

Service was completed as requested. I think the cashier who took my payment was very curt and dismissive. I understand that it is a busy environment but kindness and friendliness go More

by KAMBRANDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 04, 2022

Bay Ridge Subaru responded

Thank you for sharing. While we are glad to hear that the team delivered an efficient experience, the rest of your review is disappointing to receive. I expect the highest level of service from my team, and I am sorry that this was not better reflected in your time working with us. I would appreciate the chance to speak with you to see what more I can do to improve your visit. If you are willing to discuss this further, please feel free to reach out. Best, Andrea Gerace - Service Manager - (718) 232-1900

February 24, 2022

Dealership Rating
Employee Rating

Nice waiting room, very friendly and helpful staff, very efficient and got the service done quickly More

by GERHARTKATE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 24, 2022

Bay Ridge Subaru responded

Thank you for reviewing us! We are so glad to hear that you are confident in the Bay Ridge Subaru team to get the job done. Drive safely, and we hope to see you back again down the road!

February 22, 2022

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Employee Rating

My experience with Bay Ridge is that they are friendly, helpful, and timely. I highly recommend. More

by altheacorinne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 22, 2022

Bay Ridge Subaru responded

Your recommendation means so much to us! Thank you for choosing Bay Ridge Subaru and for sharing your feedback. We look forward to welcoming you back next time!

February 18, 2022

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Employee Rating

Everyone was very friendly from the time I drove in to the time I left. I was quoted up to 3 hours of service time and was in and out in 2! More

by samita OHanlon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 21, 2022

Bay Ridge Subaru responded

We are thrilled that our team gave you a great experience from start to finish! Thank you for choosing Bay Ridge Subaru and for stopping by to share your feedback. Drive safely!

February 17, 2022

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Employee Rating

I had a great experience, I needed an oil change and the gentleman who checks you in brought me in before they even opened. I was out of there in about twenty five minutes from when they opened. Everyone More

by Thomas R Annunziata
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 17, 2022

Bay Ridge Subaru responded

We are so happy to hear from you, Thomas! Thank you for choosing Bay Ridge Subaru and for recommending our work to others. Drive safely until we see you again!

February 16, 2022

Dealership Rating
Employee Rating

They dealt with me in a courteous, professional way. The work was done expeditiously and expertly. More

by MBREITERMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 17, 2022

Bay Ridge Subaru responded

What excellent feedback! Thank you for your kind words about our team's professionalism and efficient care. We hope it's this level of high-quality service that will have you relying on Bay Ridge Subaru for all your future service needs!

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