Patricia Neal

Great service department Had a flat tire. Called these guys. Dusty and the service department hooked me up with a new set of tires and got me back on the road. Had a flat tire. Called these guys. Dusty and the service department hooked me up with a new set of tires and got me back on the road. More

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Shannon was very professional and expedited my visit. I received the deal I wanted and a very pleased with my new Ram 1500 truck. I would definitely recommend Crown Chrysler Dodge and Shannon Hollifield t received the deal I wanted and a very pleased with my new Ram 1500 truck. I would definitely recommend Crown Chrysler Dodge and Shannon Hollifield to others for a great new vehicle experience. Shannon introduced me to Jason Sharp and Patrica Neal (Service Advisors) and reinforced my expectation of trouble free service visits in the future. Both advisors were very receptive to providing the best service to me as a customer, and guaranteed my satisfaction. More

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Patricia is very knowledgeable and easy to work with. Even if my descriptions of my problems are vague, she always takes me seriously and tries to get to the bottom of my issue. She never makes me feel Even if my descriptions of my problems are vague, she always takes me seriously and tries to get to the bottom of my issue. She never makes me feel stupid even though I have zero knowledge of cars. The oil change package is a great deal! More

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We've bought many vehicles from dealers in the area and Crown was by far the best in sales and customer service. Shannon was super friendly and helpful with any questions we had about the jeep and made and Crown was by far the best in sales and customer service. Shannon was super friendly and helpful with any questions we had about the jeep and made it a easier process on picking out our new vehicle. Don was very thorough in explaining exactly what came with every additional item (i.e extended warranties, additional vehicle coverage's and protection plans), was very friendly, and made the paperwork process very painless. Patricia was very friendly and explained the service process and routine maintenance very thoroughly and helped us plan it all out. All in all it was the best experience we've ever had at any dealership. More

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Tricia sets a standard for customer service. She is always very customer focused and friendly with a smile. Each time I have visited Crown, I have ask specifically for Tricia because I know that the w always very customer focused and friendly with a smile. Each time I have visited Crown, I have ask specifically for Tricia because I know that the work done on my vehicle; the charges are clearly explained and are accurate. More

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Tricia was very helpful when we found ourselves bringing a vehicle in disrepair to her while traveling. We were hours from home with two small children. She took care of us, setting us up with a rental and a vehicle in disrepair to her while traveling. We were hours from home with two small children. She took care of us, setting us up with a rental and getting us on our way. She was kind, thoughtful, compassionate, friendly, and a true example of southern hospitality. More

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Patricia is very helpful and knowledgable. Although my son did not purchase his vehicle from Crown, she was very polite and respectful to him, in spite of his youth. Our family will use Crown exclusively son did not purchase his vehicle from Crown, she was very polite and respectful to him, in spite of his youth. Our family will use Crown exclusively for our service as long as Patricia "Trish" Neal is employed there. More

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I work customer service at a local home depot,where we are trained to know great customer service makes a world of different.PATRICIA NEAL NAILED IT.From the 1st time i spoke with her over the phone, to b are trained to know great customer service makes a world of different.PATRICIA NEAL NAILED IT.From the 1st time i spoke with her over the phone, to backing it up in person.Its good to know that thier are people in the business thats actually really cares.Thank You More

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Crown Dodge of Chattanooga gets two thumbs up from me thanks in large part to the outstanding customer service demonstrated by two of the dealership staff members, Chris Schrader and Patricia Neal. Just thanks in large part to the outstanding customer service demonstrated by two of the dealership staff members, Chris Schrader and Patricia Neal. Just after purchasing my new Ram, I discovered an issue with the door locks which later would be found out to be a simple deprogramming from the vehicle's "shipping mode" . The very next buisiness morning, Chris met me at the dealership on his off-duty hours to introduce me to the service department and explain to them what was happening with the door locks. Now thats customer service. Thanks again Chris. Patricia Neal then did a great job of facilitating the reprogramming of the vehicle to "operation mode" thereby allowing the door locks to function properly . She was imformative, knowlegeable, and sincerely wanted the problem resolved. She then facilitated flawlessly getting my truck a final detail, diamond finish, and bedliner installation.Patricia, thanks for the great customer service. More

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Shannon was a great dealer, helped me find the perfect car for me and my wife, absolutely love the jeep. He worked really hard with don to get me at the right price I needed to buy it. Awesome service, go car for me and my wife, absolutely love the jeep. He worked really hard with don to get me at the right price I needed to buy it. Awesome service, got exactly what I wanted, no haggling, best car buying experience I've ever had, I would recommend anyone to buy there next car at Crown. More

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