29 Reviews
Write a ReviewDealership Experience
9 yrs, 11 mos
Industry Experience
19 yrs, 4 mos
Languages Spoken
English
Spanish
29 Reviews of Patricia Gutierrez
May 09, 2024
We purchased a 2024 Grand Highlander Platinum with the amazing help of Patty Gutierez and Aaron and the team. At first I was unsure of what vehicle was best for our family and every detail was explained amazing help of Patty Gutierez and Aaron and the team. At first I was unsure of what vehicle was best for our family and every detail was explained and side by side comparisons we made the best choice for our kids. We are excited to take our family on many vacations. I made my first purchase 20 years ago at Longo and I will always come back. More
Other Employees Tagged: Rene Lawson, Doug Eroh
April 13, 2023
Always great service with Longo. Transparent, great guest service, and quality fast service. I will always do business with Longo! Transparent, great guest service, and quality fast service. I will always do business with Longo! More
Other Employees Tagged: Bruce Herrera , Danny Guerrero
February 25, 2023
From start to finish, my experience was wonderful. Longo is truly ahead of the pack, in the automotive race. Longo is truly ahead of the pack, in the automotive race. More
Other Employees Tagged: Jerry Reano
September 13, 2022
Longo has the best service I’ve been coming here for years and I wouldn’t go anywhere else years and I wouldn’t go anywhere else More
Other Employees Tagged: Jesus Chacara
August 25, 2022
Patty (Patricia) Gutierrez was a MVP. I first got into contact with Longo and the system assigned a sales person to me who wasn't super helpful or responsive -- left me an email saying th I first got into contact with Longo and the system assigned a sales person to me who wasn't super helpful or responsive -- left me an email saying there's a long waitlist and no more followups/replies -- HOWEVER, I heard Longo is the only dealership that does NOT do price markups so I gave it another try. I looked at the reviews and found Patty received so many good reviews so I contacted her directly. She showed me possibly available models, quotes, and put me on the waitlist (and collected deposit) RIGHT AWAY. I was amazed. And guess what. Althoguh the estimated wait time was said to be 3-6 months, I got my car in JUST 22 DAYS after I put in deposit. I went into dealer on the same day the car arrived, my car was cleaned, and Patty has all the paperwork ready waiting for me. The whole process took less than an hour. She even walked me through how to setup the car, apple carplay, etc. Words cannot describe how grateful I am. Big shoutout to Patty!! More