Patricia Ballin
Patricia Ballin at Fletcher Jones Motorcars
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Patricia Ballin

Finance Director

Fletcher Jones Motorcars

3300 Jamboree Rd.
Newport Beach, CA 92660

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6 Reviews

I look forward to assisting you with all your Mercedes-Benz needs.

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6 Reviews

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6 Reviews of Patricia Ballin

January 18, 2023

Dealership Rating
Employee Rating

The largest inventory in the U. S. and the best people. I am driving my 14th Mercedes from them! Thomas Carnevale in sales: Tony Irvani in service and Bob Evans (Manager of Servic More

by schwenck
Recommend Dealer
Yes
Jan 18, 2023

Fletcher Jones Motorcars responded

Hi Schwenck! Wow! What a fabulous review! First, thank you for your incredible loyalty to FJM and also thank you f for your 5 star rating! Our team was thrilled to read that Thomas Carnevale, Tony Irvani and Bob Evans all have taken care of you by being first rate over the many years! We are incredibly grateful for these opportunities and we look forward to doing so for many years to come! Congratulations on your 14th Mercedes Benz from FJ! Enjoy! All the Best, Alicia Buccola and your Friends & Family at Fletcher Jones Motorcars Guest Experience Manager abuccola@fjmercedes.com

February 20, 2020

Dealership Rating
Employee Rating

Great service and advisor was very knowledgeable, Steve Bate has been my service advisor since day one and over 10 years, I really appreciated his service. Miguel helped me this time because Steve is out f More

by jessicaglavin
Recommend Dealer
Yes

Other Employees Tagged: Steve Bates, Miguel Velasquez

Feb 21, 2020

Fletcher Jones Motorcars responded

Hi Jessica, Thank you for the 5 star rating and awesome experience with Steve in service! Our team appreciates your business and looks forward to serving you again. Kind Regards, Justin Ringel and your Friends & Family at Fletcher Jones Motorcars Guest Relations Manager jringel@fjmercedes.com

October 23, 2019

Dealership Rating
Employee Rating

"Customer Service Excellence" My Service Advisor Randy Lewis extended a warm reception and assured me my vehicle would be serviced with full attention to a detailed checklist of s More

by AMarshall714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 28, 2019

Fletcher Jones Motorcars responded

Hello, Thank you for sharing your service experience with us! We shared your review with Randy, and it made his day! Keeping you on schedule is very important to us, as well as delivering on the promises Randy made to you. We look forward to your next scheduled service visit with Randy! Regards, Justin Ringel and your Friends & Family at Fletcher Jones Motorcars Guest Relations Manager jringel@fjmercedes.com

June 23, 2018

Dealership Rating
Employee Rating

batting average 1000 I have purchased and leased 14 cars in 14 years from thomas. I truly do not understand why people have issues here. Everything is professional and I More

by kenpo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 19, 2018

Fletcher Jones Motorcars responded

Hello Kenpo, Thank you for your loyalty towards Fletcher Jones Motorcars. Your feedback is greatly appreciated. We are so happy to hear about all your outstanding experiences with Thomas. Congratulations on the new purchase! Best, Heather Lewis- Client Care Manager

January 27, 2016

Dealership Rating
Employee Rating

It was good Experience was good and dealership handled the return of a factory authorized lemon vehicle and worked hard to get it replaced . It was a challenging More

by Newportfuntop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Randy Lemus , Donn Andrade, Tony Korona

Feb 10, 2016

Fletcher Jones Motorcars responded

Hello, Thank you for sharing your feedback with us! I'm so happy to read we were able to take care of your previous vehicle and get it replaced even through a challenging process. Please don't ever hesitate to contact us should you ever have any questions, we would love to be of service! -Heather Lewis, Client Care Manager

August 02, 2010

Dealership Rating

Absolutely the BEST experience purchasing a car I have ever had. From the second I stepped onto the lot every person I encountered was helpful, pleasant, and overall professional. They discussed options w More

by gmayaperez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Sullivan, Rick O'Bryan , James Sullivan and his team, Patricia, Rick, and the entire staff at Fletcher Jones.

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