Pat Smith
Pat Smith at Owatonna CJDR Ford Lincoln
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Pat Smith

Service Advisor

Owatonna CJDR Ford Lincoln

1001 Hoffman Dr NW
Owatonna, MN 55060

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4.7
263 Reviews
4.7

263 Reviews

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263 Reviews of Pat Smith

March 11, 2025

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Employee Rating

My experience was seamless and everyone was friendly. Thank you for making this a smooth transition. The staff were all wonderful More

by MM77
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Meyer, Cristina Berrier

March 11, 2025

Dealership Rating
Employee Rating

Good people, prompt, courteous, friendly. Met my needs in a timely fashion. Performed all things I asked. More

by prostreet582
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mechanic who performed warranty. Visited with Greg Higgins, very welcoming. Great to see him.

March 07, 2025

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Employee Rating

Nice greeting, pleasant to talk to. Had a snowstorm but she got it done despite heavy snow and doors not plowed out. More

by Bob
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Bruce Meyer, Cristina Berrier

March 05, 2025

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Employee Rating

Easy to work with, knowledgeable and courteous. They have a very busy shop. Thank you for your service. More

by ken.morris.1320
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Recommend Dealer
Yes

March 05, 2025

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Employee Rating

I contacted the service department with a concern about my Jeep and they took care of the rest. explained what needed to happen, set up a schedule, checked warranty, kept me in the loop until I got the c More

by heebel001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Meyer

February 27, 2025

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Employee Rating

I was very pleased with the service that was given to me by the staff at the dealership. More

by marquardt.josh
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Recommend Dealer
Yes

February 25, 2025

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Employee Rating

Spencer was so great to work with. Him and the dealership gave it their all to get us the vehicle we wanted. More

by Sheryl
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Recommend Dealer
Yes

February 20, 2025

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Employee Rating

Purchased an oil change package and brought my car in for an oil change and they would not honor the package deal due to my car being a different VIN number. I had to replace my car due to mechanical issues More

by Jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bruce Meyer, Cristina Berrier

Feb 20, 2025

Owatonna CJDR Ford Lincoln responded

Hi Jo, my name is Nathan, and I am a Manager at Owatonna Motor Company. I am sorry for the bad experience you had. Please give me a call so we can discuss in detail what transpired with the oil change package.

February 20, 2025

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Employee Rating

Friendly and fast service. They are always their to answer your questions that you have More

by sweetpea_1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Meyer, Cristina Berrier

February 18, 2025

Dealership Rating
Employee Rating

Great service and friendly staff. I would definitely recommend Owatonna Ford. I had a great experience there. More

by Larryallen2024@yahoo.com
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Bruce Meyer, Cristina Berrier

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