Pat Smith
Pat Smith at Owatonna CJDR Ford Lincoln
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Pat Smith

Service Advisor

Owatonna CJDR Ford Lincoln

1001 Hoffman Dr NW
Owatonna, MN 55060

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4.7
258 Reviews
4.7

258 Reviews

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258 Reviews of Pat Smith

February 27, 2025

Dealership Rating
Employee Rating

I was very pleased with the service that was given to me by the staff at the dealership. More

by marquardt.josh
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

February 25, 2025

Dealership Rating
Employee Rating

Spencer was so great to work with. Him and the dealership gave it their all to get us the vehicle we wanted. More

by Sheryl
Service Price Transparency
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Recommend Dealer
Yes

February 20, 2025

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Employee Rating

Purchased an oil change package and brought my car in for an oil change and they would not honor the package deal due to my car being a different VIN number. I had to replace my car due to mechanical issues More

by Jo
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Recommend Dealer
No

Other Employees Tagged: Bruce Meyer, Cristina Berrier

Feb 20, 2025

Owatonna CJDR Ford Lincoln responded

Hi Jo, my name is Nathan, and I am a Manager at Owatonna Motor Company. I am sorry for the bad experience you had. Please give me a call so we can discuss in detail what transpired with the oil change package.

February 20, 2025

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Employee Rating

Friendly and fast service. They are always their to answer your questions that you have More

by sweetpea_1021
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bruce Meyer, Cristina Berrier

February 18, 2025

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Great service and friendly staff. I would definitely recommend Owatonna Ford. I had a great experience there. More

by Larryallen2024@yahoo.com
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Meyer, Cristina Berrier

February 15, 2025

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Employee Rating

They are a dynamic group of people to deal with. They are professional as well as knowledgable and friendly. More

by scribner7
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Recommend Dealer
Yes

Other Employees Tagged: Bruce Meyer, Cristina Berrier

February 14, 2025

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Employee Rating

They are great, timely and make a person feel valued. Extremely knowledgeable and helpful. I would go back again. More

by scribner7
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

February 13, 2025

Dealership Rating
Employee Rating

Nice and friendly. Always would call if they saw something that needed to be done or fixed. More

by lmschrom13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Meyer, Cristina Berrier

February 11, 2025

Dealership Rating
Employee Rating

The do the service and explain in detail what repairs were completed. They provide transportation to and from the repair center. More

by Pseykora11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Meyer, Cristina Berrier

February 04, 2025

Dealership Rating
Employee Rating

Great Service and very friendly staff in the service department went over what they did to my vehicle and made sure I had no further questions before leaving More

by DSWIGHAM
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bruce Meyer

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