Pat Smith

Fixed car at what they said it would be. Very clean, efficient place with friendly employees. Enjoyed my shuttle drivers. Could losing FOX on tv. Very clean, efficient place with friendly employees. Enjoyed my shuttle drivers. Could losing FOX on tv. More

by clark.gustafson Verified Customer Verified Customer

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Friendly, and informative. Pat is the man in service. Flexible and very helpful with everything. Pat is the man in service. Flexible and very helpful with everything. More

by Merritt Verified Customer Verified Customer

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I was quoted $725 to replace 2 tire pressure sensors. We called a different garage and were quoted $215 to replace all 4 sensors for parts and labor. We went that route instead and saved over $1000. I We called a different garage and were quoted $215 to replace all 4 sensors for parts and labor. We went that route instead and saved over $1000. I doubt we will go back to Owatonna Ford for service or to purchase a vehicle. I have always had good luck before Cris worked there. More

by sabaker0 Verified Customer Verified Customer

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Easy place to shop for a vehicle and an amazing service department to help when things go wrong I recommend to all my family and friends department to help when things go wrong I recommend to all my family and friends More

by wadewwaugh Verified Customer Verified Customer

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The Wagoneer wouldn't start, so it was towed to the dealer. Fortunately, the vehicle was already scheduled for a warranty service the following week. However, I had to arrange and request my own loaner dealer. Fortunately, the vehicle was already scheduled for a warranty service the following week. However, I had to arrange and request my own loaner vehicle. The truck they provided was worn down and dirty. Once we got the vehicle back with a "clean bill of health," we experienced issues just a few days later. Dissatisfied with the service, we took our vehicle to a different branded dealership. The so-called "clean bill of health" turned out to be inaccurate, as the auxiliary battery was disconnected, and the new dealership tested it as faulty. The experience at the second dealership was much better—they not only fixed the issues but also provided a loaner vehicle of the same body style that was much cleaner. Because of this experience, I will no longer go to Owatonna Ford for purchasing, servicing, or even using the family discount (since a relative works there). More

by ricardomagana Verified Customer Verified Customer

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I bring all of my vehicles to Owatonna Ford Chrysler. It doesn’t matter what make or model I have, they always do a great job. It doesn’t matter what make or model I have, they always do a great job. More

by Happy with my purchase Verified Customer Verified Customer

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Chris is always amazing and is the most helpful person. This dealership is always the best in all areas of service and performance! This dealership is always the best in all areas of service and performance! More

by fkdrake52 Verified Customer Verified Customer

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Truck was in for weeks longer than expected. Regular updates we're not provided to me nor a timeline of when the work would realistically be completed. Communication was poor. Would try another Regular updates we're not provided to me nor a timeline of when the work would realistically be completed. Communication was poor. Would try another location next go around. More

by Ab110 Verified Customer Verified Customer

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Salespeople were very nice and not pushy at all. They grabbed the vehicle I asked for to test drive and didn't try to upsale me. They grabbed the vehicle I asked for to test drive and didn't try to upsale me. More

by Willis Verified Customer Verified Customer

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Took care of my truck with no problems They were very professional and very friendly professional and very friendly More

by bobdavis2591 Verified Customer Verified Customer

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