Pat Smith
Pat Smith at Owatonna CJDR Ford Lincoln

Pat Smith

Service Advisor

Owatonna CJDR Ford Lincoln

1001 Hoffman Dr NW
Owatonna, MN 55060

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4.7
328 Reviews
4.7

328 Reviews

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328 Reviews of Pat Smith

December 07, 2025

Dealership Rating
Employee Rating

Always consistent on workmanship and timely with everything I need done. I’ve been servicing vehicles there for over 10 years and have no plans to switch. More

by Danbroton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 30, 2025

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The dealer was very helpful and provided a no pressure sale of a vehicle at the right price. More

by cb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 29, 2025

Dealership Rating
Employee Rating

Thank you for helping me navigate a whole new engine. The rental was wonderful and everyone helped as much as possible. Being single, with no family close, and just moving to Owatonna, your staff help More

by kkeisterhold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 23, 2025

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Professional and accommodating. I appreciate the advice on service of my vehicle. Good staff on board. More

by koolharleydood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Meyer, Cristina Berrier

November 21, 2025

Dealership Rating
Employee Rating

They greeted very kindly and remembered me as a past customer, their service was excellent and done in a timely manner. Great job as always!!! More

by klbbowhunter
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Meyer, Cristina Berrier

November 18, 2025

Dealership Rating
Employee Rating

Very quick, curtious, and professional. Which I had come you first Hopefully the issue is solved. Thank you More

by mkortz58
Service Price Transparency
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Recommend Dealer
Yes

November 12, 2025

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Employee Rating

The dealership was easy to work with and get scheduled. Staff was friendly and professional. More

by kaplangail
Service Price Transparency
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Recommend Dealer
Yes

November 10, 2025

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Employee Rating

Great group of folks to deal with in the maintenence area. To include all the mechanics and leaders. Customer service and communications from all is outstanding More

by Rober Munson
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bruce Meyer

November 02, 2025

Dealership Rating
Employee Rating

The service was amazing, fast and accommodating to our situation! Great customer service and quality work. More

by Jamie.Christianson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 16, 2025

Dealership Rating
Employee Rating

Friendly and polite but not sure they understand how the software is to work! My f-150 has several issues. They fixed 2 of them at the last visit. They should have some corporate support come to there shop. More

by Skinny
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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